The wait time is ridiculous been here for 4 hours and they come outside and tell me they are going…read moreon a lunch break and they will be back in 1 hour and then I STILL have to wait my turn. If you come here plan to wait all day long 6+ hours

not only did they reschedule my dental appointment many times but they also sent a confirmation…read moretext with the appointment time and when i showed up at that time the dentist says the appointment wasn't at that time and that I was late to my appointment even after showing the text of confirmation I received. I felt very rushed and the dentist seemed to just rush through my treatment.

GREAT Customer service! Dolores and Angela, helped me out…read morein such last minute! Highly professional and will recommend to anyone !

i have only been wearing glasses for a little over a year. Ive only been to an optometrist once…read morebefore. The worse experience ever. My appointment was at 2 and they didn't see me until 5:30. so frustrating. They also assumed i was a different client with out asking me. I was recommended here by a client recently. She had many good things to say about this place so i thought i would give it a shot. My experience here was grand :D. Not only did they see me with in minutes of my appointment time but they were all very nice and professional as was the building. The optometrist was very knowledgable and the process was swift. Unlike my previous experience elsewhere. Got my exam done and picked out new glasses and was checked out all under 45 minutes. That was last wednesday, and today (monday) my glasses were already available for pick up. I love my new glasses! they were even very helpful in assisting me in finding a new pair. Im the type of person that needs multiple opinions before i purchase something. LOL. Overall I will definitely be a return customer here and highly recommend this place.

Senceria Jefferson i a received treatment from your office on several occasions…read moreby Dr. Tabet and her helper Latasha Bush. Which i wasn't treated in a professional manner by Miss. Latasha Bush in my last eye injection prep, Latasha was in fact irritated because of my nervousness about receiving eye injection and vocalized that i was being over dramatic and it was clear that she was irate because i have a fear of needles going into my eyes and that the other patients were much easier to deal with then i was and then i was and proceeded to put iodine drops into my eye and it started to burn, and i requested numbing drops to easy the pain and burning sensation that i was experiencing she told me i compliant to much and walk out of the examination room and came back five minutes later and my home health provider asked her if i could have the numbing drops to subside my pain and discomfort she gave them to me, as she told me i needed to act like an adult, moments later Dr. Tabet came in to give me injection medication and asked me if i were ok because i look upset, and i was because of the rudeness and unprofessional manner Miss. Latasha exhibited before the doctor came in. I didn't speak up And tell here what had happened because (Latasha) was still in the examination room at the time she asked and im not aware of the chain of command in making a complaint and Dr. Tabet was always kind and patient with a great bedside matter as well as the other staff at this office she talked me thorough the last procedure and I trusted her . my home health provider called in and voiced her concern over the way i was treated. So i came in today for my appointment but it was at the wrong time the nice lady at the front desk asked me to wait so that she could see if i could be seen by Dr. tabet which i felt at the time i would see her but i also let them know i didn't want to be seen by Miss. Bush because i felt very uncomfortable with her due to the prior negative treatment from her. as i was talking to the office manager Dr. Tabet came in to Defend Miss. Bush actions and treatment towards me and basically called me a lair and a trouble maker and would not hear me out at all she stated i should have told her instead of getting other office staff involved with the complaint and wouldn't let me explain or speak and even when i did get a word out to tell her what a good doctor she was thankful for the extra time and care and patient she was with me and i received poor treatment from Miss, Bush she was not able to listen and my son spoke to her in a rude way because he was upset she wouldn't even listen she shut us down we were trying to discuss a problem in a clam way but she was so angry we got no where i felt like she didnt want to hear a word i had to say it was here way or no way. im writing your office today because i feel like i was treated less then a human being. my goal wasnt to start trouble i wanted to be heard and someone care which that is not what happened at all. ended up leaving in tears because i needed to get the treatment.

From the owner: The East Houston Eye Center is an organization of board-certified physicians who have undergone…read moreadvanced fellowship and specialty training in ophthalmology. Our practice team includes specialists with training in diseases of the Retina and Vitreous, Corneal Diseases as well as Refractive/LASIK surgery and Cataract Surgery. Our physician staff maintains the highest levels of education and training while continuing to innovate and find new ways to accommodate patients from every walk of life. As a leader in the field of ophthalmology and optometry in Houston and surrounding areas, the East Houston Eye Center remains on the cutting edge in research and technology. Using the latest equipment and diagnostic tools, our physicians can evaluate, diagnose and treat diseases. At the same time, teaching and patient education remain cornerstones of the practice.

I have eye issues and am very intentional about my annual exam. When selecting new lens, I was…read moregiven all the choices but never felt I was being encouraged to upgrade. I just picked up my new glasses which are perfect......but I asked how they got the lens so clean. I was given spray and a cloth and instructions. and an invitation to come in and fill the cleaner bottle as needed. Everyone was so professional and still kind. From reception through testing and then purchasing-I had only positive experiences.

9:59 + T…read more 52° X one of the worst optometrists if not the worst I have been to! She did not listen to any of my concerns or give satisfactory answers to any of my questions and was just trying to get the "job" done and it felt like I was being rushed me out the examination room! Will never go this place ever again. I hope they enjoyed my and my insurance money because it will be the only they will ever steal from me or my insurance ever again!

Have been seeing him for the past two years and had great service! Very knowledgeable and makes…read moresure you can see clearly with his exams.

I have been going to see Dr. Dao since he opened his practice in 2003. He came highly recommended…read moreto me by some extremely picky people and I'm glad I heeded their recommendation. Dr. Dao's staff always made room for me to see him even when he was extremely busy. His staff is very courteous, friendly, and knowledgeable and best of all, they speak multiple languages! I tend to panic when I have anything wrong with my eyes, which have included, eye irritation, redness, allergens, and popped blood vessels. He'd take the time to explain what had happened and offered simple solutions that could help treat my symptoms. It helps that he uses the latest technology and is priced competitively for the area. I don't have insurance so I always have to pay out of pocket when going to see him. I'd recommend him to anyone that's looking for a competent eye doctor in the Houston area.

Michells a very good and efficient optometrist. She is very thoughtful and talented. She is very…read morequalified and deserves to be recognized by her peers

From the owner: Therapeutic Optometrist Please visit our website for more…read moreinformation at: www.eyefinity.com/drlamb

By default, I just come to Visionworks. I've been getting my glasses from this company every since…read morethey were EyeMasters, so our history runs pretty deep. For my high Rx lenses, this was the cheapest place to get glasses compared to Lens Crafters or Pearle Vision back in the day. I recognize that there are so many options available to purchase corrective lenses such as via mail and some other companies claiming "you paid too much" if you can't get 2 pairs of glaases for $69," but I truly believe if it too good too be true, it probably is... From a little research, I almost was enticed to purchase from Wallaby Parker since they send frames for you to try on and they're quite contempary and stylish, but I would have had to send in a reimbursement form for my purchase. I just didn't want the hassle, so I returned back to VisionWorks since they used my Vision insurance. I came in at the end of the year--maybe 5 days before my benefits would end, so I knew it would be busy. Still, I was greeted and taken care of immediately. I knew what I wanted, had my Rx--it was just a matter of finding a frame. Unfortunately, my decision was kind of made up for me...there weren't too many frames I liked, I don't but frames with nose pads anymore, and I wanted to get the most out of my frame allotment, so I wasn't about to buy a cheap frame! I only found 2 frames that fit that profile. Luckily, one of them was quite different than what I've worn in the past (cat eye, tortoise shell) and made my indecisiveness disappear. The optician who was assigned to me was very nice and friendly. She may have been new and had a few hiccups making sure my vision insurance was put in correctly, but she finally asked someone else to come over and check over her submission. I asked for her to go over the prices and the insuarance coverage to see if the numbers matched up, which she gladly did. Only thing I raised an eyebrow at was she didn't measure my pupils. Had to ask her to do it. She stated the info was actually in the system from last time. I worked as an optician many years ago, and maybe technology is more advanced now, but I always liked to recheck and confirm data. Luckily I asked...she said there was a little change. Additionally, as a I was questioning and comparing prices for high index and transitions, the young lady told me transitions were covered 100% by my insurance and they now include blue light filtering, which was the feature my doctor had suggested with computer lenses. However, the first optician I talked to stated that computer lenses were a little more expensive and the transitions couldn't be put on them. I've pretty much gotten use to having transitions and it was a cheaper option that still provided blue light filtering, so I decided to nix the computer lenses. When the first optician hears of my decision, she yelled across the store, "but she wanted computer lenses!" The other optician shared with her that the transitions provided the same benefit as the computer lenses and I really wanted transitions...the other optician stated in response...okay you do you, you do you...It was so unprofessional! If she was really trying to make a sale on computer lenses, she should have came over and explained the advantages...I was glad I had the optician I had because I really felt she was trying to make sure I get what I wanted and didn't try to oversale other products. Although the BOGO is a great deal, I never wear the 2nd pair. Plus with my insurance, it just is more money out my pocket after using insurance for the second pair. I wear contacts, so that's like my 2nd pair. I just explained all this to the optician and she was cool with that. I was given an estimated date for my glasses to arrive, but I received an email and text message that they were ready about 5 days early. I called to find out when they closed and decided to pick them up before the weekday started. The same bubbly optician was there and she hyped me up as she opened the case for me to put them on. They were a perfect fit and needed no adjustment! She even tested out the transitions for me to see how dark they got and turned back before I left the store. A pretty stellar purchase, but I hate they dont even give you a cloth or cleaner anymore. You know thats esesential to keep glasses clean. At least with the purchase of glasses I think that should be included, but I'll digress now. This place could be a good purchase for you, but definetly look at other places and options.

This has been my favorite place to go to find frames over the last few years. I have recommended…read morethis Visionworks to everyone I know. I left a review a few years ago, and I'm here to do it again. Irene helped me pick out the two perfect frames. She explained to me how to tell which frames are too big or too small for my face. I have been wearing glasses almost my entire life, and this was the first time anyone has let me in on that secret! She was so informative and gave me her honest opinion when I tried on frames, and most of all, she was so personable and easy and fun to chat with during the whole process. I have had nothing but great experiences here, and the turn around for your glasses is so fast. I went in on Saturday, and my glasses were ready on Tuesday.

My entire experience with this place has been the worst. Let's start on the day of my appointment…read moretwo weeks ago when I came in and they tried to assign me the wrong girls chart LOL. Red flag number #1 but I was already there and had been waiting for glasses for months. I get to the back and I'm trying to make light conversation with the tech helping me out but I guess someone was grumpy? It may just be the vibe of this place. In the back it's just dark and hard to see. I'm sure this skews with the exam results but to each their own. And the optometrist kept grunting and huffing the whole 10 minutes we were together. He didn't try to make sure that what I was seeing was best for my eyes. He just rushed me out, which is why the receptionist commented "oh you're done already?" on my way out. So I pay for my glasses and I get a call on Monday about how my glasses are ready. But their new working hours are from M-S 8:30 to 12:30 "for the pandemic." Not sure whose business decision that was but was a POOR idea and NOT thought out at all. Maybe try to extra safety measures instead or cleansing measures? Or even a curbside glasses pickup service. But I guess those ideas were too out of the box. I work before you even get to your facility and get out way after you're done with your little half day. You didn't even consider the community you serve. To top it off, no one updated their website nor the answering service to reflect that they decided not to do Saturdays for right now so I wasted my time again trying to come to this place and get the glasses I already paid for. Anyways, I made a mistake coming here and severely regret it. There are other nicer spots with better customer service and thoughtful hours that make sense.

I recently changed to this eye clinic because my old doctor retired. The doctors are very good and…read moreprofessional but it's a shame that one of the personnel that works in the front is ill-mannered. I've been twice and both times she was rude to me. It made me not want to come back.

Best Dr. I have ever been to. My wait was shorter here than any other Dr. I've visited, including…read morespecialists. The quick wait coupled with the quality care I receive makes it a no-brainer to come back time after time. It's also nice that he, and his staff, are bilingual. Yes - actually bilingual.