Horrible treatment for a senior! This dentist owned office does bad business in my experience. They…read moreowe me the most important appt that I have already paid for. Mostly the problems are with the manager (deception & delayed or no communication) though isn't every owner the one ultimately responsible? If Dr Ellen Pacleb cared about following through on the clinical - administrative end I am sure she would of. They market they will give you a Report of Findings type end visit with the manager who claims clinician experience to do so. Is she an unlicensed technician or dentist of some sort that is able to give findings after assement from what the actually licensed dentist used to give? This being up to half hour (in their office) as your last part of services rendered while establishing care. I never got the complete care promised and even had it scheduled at one point before it was apparent there was no charting notes. Apparently those notes is what usually happens there (of course!) and lends the foundations for the manager to be able to do her last appt with me before treatment with dentist or specialized cleaning all within the office. This could be possibly because I spoke up about it as the office manager decided to attempt to deny access of any future possibilities of that appt just yesterday. Dismissive business folks shouldn't underestimate the ability for a patient to see through the nefarious. Not keeping their word on a critical piece of the post assesment is unethical. Is not that precisely why a person would go to the dentist? To understand clearly what is wrong with our teeth/mouth/gums so we can make an informed consent decision on what to do next? With the clinician and/or overall staff? I even have a family member who was treated haphazardly too. Just last year! They made it so hard for her, also a senior, that she gave up and established elsewhere. In my situation there were not even any chart notes after an extensive visit with the Dr where no information was given to me in real time. Part of the overall office culture in my experience is unprofessionalism. Cutting corners in this business leaves the patient high and dry - unless they advocate like I am in this case. The manager (or Dentist not sure) withheld time sensitive information that I needed a very specialized Dr outside of the office and didn't even have the respect to tell me for a year. And they didn't divulge why (with dx etc) I was recommended this yesterday add on type of care in the first place. Extraordinary poorly managed medical dental office. If you want to be treated like a number and wait a long time for communication that may never come this is your place. They sure are capable it seems in taking your money. There is no cutting corners there. Glad I owe not a penny and have verification of what I just stated above to seek fairness when able.

We went to this practice for a while but came to feel they just wanted money. It started when Dr…read morePacleb told me all my fillings needed to be replaced, requiring multiple different visits over a period of weeks. I grew skeptical. Around the same time, they scheduled my wife for multiple visits for simple things that seemed as if they could have been consolidated. All this made us feel like our mouths were a means of extracting money from insurance. Sure enough, the two denstists we just told us everything looks great without any excess.

Excellent experience all around! Scott is an absolute pro and his whole team always to a great job…read moremaking me feel comfortable getting the job done. I found them a few years ago via Yelp, FYI

Hi Yelpers! I have been going to Dr Levine for a couple few…read moreyears now and was referred by another dentist so never read the reviews here on yelp and I have to say im really surprised at some of them. I guess you just cant please some people know mater what. Dr Lavine and his entire staff have been the absolute best. I have never had a problem with any work done and have actually found to be very relaxed in the chair having work done unlike many places I have been. Dr Lavine is the best! Daniel England

DR. Fowler is a true expert. I great trust his opinion and appreciate his honesty and advice. I can…read morealways count on him for urgent issues and concerns. A++++++

Dr Fowler is a great dentist at the top of his game. This is a family practice, with Connie…read morerunning the office front desk, greeting me like family. Everyone there is super friendly and professional. The hygienists take care to be gentle when possible but do a great thorough job cleaning. Dr Fowler makes good recommendations and gives realistic advice on tooth and gum care between visits. I strongly recommend Robert Fowler DDS!

I feel very grateful to Dr. Lawson and the entire staff. I feel very well taken care of, heard and…read moreseen. Dr.Lawson is incredibly meticulous with every task and I can tell that she takes whatever time necessary to ensure the highest quality and sustainable care. Not to mention, she is extremely talented at what she does. I had 4 fillings done and they look like my regular teeth. What a relief as the irreversible, stained dent was on my front tooth! Also, I felt demoralized about the state of my teeth due to heavy brushing and grinding. However, she helped me reframe and reminded me that it can only get better from now on. I felt encouraged and empowered with the necessary knowledge and tools to better care for my teeth. I've been to a few dental offices before and no one told/taught me how to prevent further recession until I came to Dr. Lawson's office. Everybody in that office is super professional, kind, knowledgeable and caring. I feel so grateful for this beautiful team of empowering women! Thank you!

Come for the caring, knowlegeable Dr. Lawson, and stay for the masterful, gentle artistry that is…read moreBianca's work as a gem of a hygienist! Bianca always does prolific work, and she clearly enjoys her work. I've experienced hygienists who are too nervous, bitter, or heavy handed at other practices, and trust me, this gifted woman is none of those things. Bianca is a treasure! In fact, the office staff is friendly, and the office itself is clean, and carries an intention of cultivating wellness in our bodies and the environment. This practice is way more holistic than Total Health, which I feel should call itself Total Hustle for a number of reasons, the first if which is that it's not practicing holistic dentistry as it claims. Dr. Lawson's practice is more sincere in their ability to deliver holistic dentistry. They are also fairly straight up about pricing, so when they had to go out of network with my provider, I still stayed with them and am able to plan and manage it. The quality is worth it!

Excellent customer service and quality of care was unbelievable. They took care of my problem…read more Thank you so much

Michelle and Michael do excellent dental work. They did a very good job on my dental implant, and I…read morewould recommend them anytime. I've been to their office many times. Even their work on my dental implant was pain free. They are very focused on their work.

I wanted to update my review of Total Health in Albany, CA. My son and I started coming to this…read morelocation in 2022, and there have been some noticeable changes with the staffing and office decor that have made me feel uneasy. Let me be clear- the new staff is AWESOME! They're kind, professional, and excellent with my son. The dental work is still great, and my MetLife insurance is still being charged, with just a copayment that I get reimbursed by FSA. My 10-year-old autistic son has had positive interactions with every doctor and dental assistant here in the four years we've been coming, so technically, I can't complain. He just got sealants placed on the back of his teeth and once again he had a GREAT EXPERIENCE with the doctor and their assistant. So obviously I will give them Five stars for their stellar work and customer service! I'll keep coming back, but I'm worried about how much longer this location will last. I'm concerned about the staff turnover, which seems to have happened at this location. Faces I grew accustomed to are gone, and it makes me worry. The cozy office vibe is also gone, replaced by what feels like a corporate takeover with questionable decorating taste. They've installed cheap wooden panels with black lines on the walls of the patient rooms and amateurish paint job in the waiting area ‍. Ugh what is up with that!?! The reception counter's been torn down, and the receptionist is now hidden behind a computer screen at the back of the office. The sitting room's been reduced to two chairs, supposedly to keep wait times down, but it feels impersonal. I'm worried about the pressure on the doctors and hygienists to rush through appointments so no one is left standing. I dread the thought of starting over with new doctors and staff. I like having a doctor who knows our medical history and has built a relationship with us. With this corporate vibe, I'm wondering how long this place will last if good people keep leaving.

Both times I've been here for routine dental care I ask "how much will I pay" and the front office…read morestaff tells me "well you have insurance, so nothing". The first time I paid $170. The second time I went back and told them I paid $170 and they said "oh yes, well our cash price is better". Now I've just received my second bill and I won't be coming back.

5 stars and they continue to surprise me…read more Based on my visit on July 17, 2025, I want to add to my 5 star 2022 review, and to all the other positive things people have written here. The actions of everyone involved with that visit exceeded the already high opinion and expectations I've had for this practice. (Probably TMI, but I was returning after a 15-month gap, though the assumption at my last visit was that I'd have more dental work done and another cleaning before the end of 2004. I'd phoned earlier this week and Karissa was able to work some skilled scheduling magic to get me seen much sooner than I'd expected.) Dr. Lim was, as always, pleasant and skilled in his exam, and then excellent at clearly explaining the changes since he'd last seen me and what our options were for proceeding. Then he clearly and transparently answered my questions about the pros and cons of each option, and we agreed on a plan for the future dental work. Then, my teeth were cleaned by dental hygienist Kat (or Cat, shame on. me for not having clarified the spelling of her name, especially since this was the second time she'd worked on my teeth). For 20 years or more, until her retirement, Leslie had been the hygienist at this office who did my cleanings. She was excellent, and I figured she'd be a "hard act to follow," so it was a very pleasant surprise when Kat did my cleaning in 2024 and I realized that her skill level at both dental hygiene and patient interaction is everything one could possibly wish for, which was again the case on July 17. Also, the "desk staff" are always pleasant and helpful, including, of course, Mindy, who answered the phone when I called the next day to get the correct spelling of Karissa's name while neglecting to get the correct spelling of Cat's, and to explain that I was going to ignore the request to do a Google review but would add to my previous Yelp review. As I now have.

I'm not impressed. Every time I'm here I feel their goal is to upsell. Forest of course is the deep…read morecleaning. Then, I told my friend how they fashioned a video to take my teeth from all crooked to perfect with Invisalign (after been told by a dept head at a prestigious dental university this wouldn't work for me); she said that this practice told her whole family they need Invisalign! These are young people with gorgeous teeth. One visit after a cleaning they added a fluoride treatment without asking me. Then they charged me $75 for it, at least double what any other practice was charging at the time. I can't wait to try a new dentist that feels like their priority is medical rather than commercial.

I have been seeing Dr. Rangchi for the past 5 years. He is consistently professional, caring,…read morefriendly, and up front about the condition of my teeth and what my options would be. I had an old filling which was falling out (not his work) and he put a crown on it - I have had no problems and you can't tell I have it. I also had some slightly exposed root where the gum had receded and he put a protective fix on it. Again, can't tell and no problems. Recently I had gotten poor scores for gum health (you know, those numbers they call out and your shame starts to build??). It had been getting worse and I use an electric toothbrush but I hadn't been flossing well. Dr. Rangchi did a deep gum cleaning and then a follow up a month later. I made sure to start flossing every day (yes, every day, not lying to the dentist for once!). My scores were hugely improved and he used the word "textbook." My insurance (Cigna) required this follow up visit in order to cover both visits, and it was no problem. I was glad I went back because it was good to know the procedure really helped. They also recommended a prescription mouthwash which is awesome (Peridex) and leaves your teeth feeling like you just brushed them for hours afterward. I also wanted to say that the front desk help and the assistants have always been extremely friendly. I am not kept waiting long and they are good about making the follow-up appointments and reminding you. Dr. Rangchi is very knowledgeable and personable. He always asks about how my kids are doing and we chat. It's a nice office. I really enjoy my time at the dentist - as much as one can!

I continue to proclaim that Mr. Rangchi is a conman and a crook. His response to my comment was…read moredevious and misguiding. No dentist only performs an exam and then books you for another visit to do the routine cleaning. Insurances cover preventative care which requires a preventative cleaning. His attempt to prolong my visits was a deliberate attempt at insurance fraud. He "diagnosed" me with periodontal decay midway through my routine cleaning with the dental hygienist and insisted I do a periodontal cleaning. Periodontal cleanings are done over 2-4 visits under anesthesia and performed by the dentist not an assistant, because they are very invasive and painful. This type of cleaning is mostly performed on older adults. As person that has been getting her teeth cleaned by a dentist every 6 months and getting x-rays once a year for 40 years and has never been told anything close to this "diagnosis", this is alarming. I'm ashamed to admit that I didn't read his reviews until after I visited his office. I went to his office because he was a walking distance from my apartment and he was in my insurance network. READ ALL REVIEWS, start with the negative AND detailed ones. The ones with no comments or bubbly short comments are most likely fake. Conmen know how to game the review systems. My explanation of benefits stated he had performed a periodontal cleaning over a period of two visits. As he said in his response, I only visited his office once as a new patient and never visited his office again. I reported him to my insurance for fraud and to the board of dentists of California. However, these systems are built on trust bestowed on the dentists, and the paperwork submitted, whether truthful or not. Only after multiple people report him will they actually investigate him. CHECK YOUR EXPLANATION OF BENEFITS! If his diagnosis seems extreme, get a second opinion. Don't fall for the conman's sense of urgency. If he makes you feel like you have to take care of it right away, it means he doesn't want you to research it and educate yourself or get a second opinion. REPORT INSURANCE FRAUD. I have since visited 2 dentists and had 4 routine preventative exams and cleanings. Not once has another dentists said I have periodontal decay. He clearly lied and committed insurance fraud. Lastly, Mr. Rangchi, thank you for calling me a "very young adult". Looks like my facial care, along with my dental care, are both working very well.

I have been a patient of Dr. Tapaltsyan since 2025, and it has been a wonderful experience on every…read morelevel. I have had a lot of dental work done over the past 30 years and have been fortunate to have several excellent dentists during that time. Dr. Tapaltsyan is, by far, the best dentist I have ever had. What stands out to me is not only his skill, but the clear pride he takes in his work. He seems to approach dentistry as both a science and a craft, with a level of precision, care, and ongoing commitment to excellence that is rare to find. You can tell he is someone who continues to stay deeply engaged with the education, research, and advancement of his field, and that dedication shows in the quality of care he provides. The entire team at Berkeley Hills Dentistry has made my experience equally positive. The dental assistants are professional, capable, and attentive, and the front office staff has been excellent with scheduling, insurance questions, and explaining the cost of dental work. Everyone I have interacted with has been helpful, clear, and kind. I highly recommend Berkeley Hills Dentistry and the outstanding dental work of Dr. Tapaltsyan!

I first went to Berkeley Hills Dentistry 2 years ago when I had a tooth ache. They were friendly,…read morekind and professional. They took care of me quickly and I have been a loyal patient ever since. We book our appointments well in advance but the front staff is always helpful if we need to make changes as the appointment gets closer. My 2 year old is also a patient and has had two visits so far. Everyone here has been very patient and kind to her as well. She loves choosing a prize after her visit is complete. Street parking is plentiful and this office is located in a lovely area - you can take a stroll on Solano Ave or grab a coffee or bite to eat before or after. It is hard to find a good dentist; I sure am glad I found Berkley Hills Dentistry.

The dentists are very kind and professional. They care about their patients and show respect. The…read moreoffice experience was satisfying. Dental hygienists are nice. I highly recommend the Cortese Group.

The dentists and dental hygienists I've encountered here have all been very friendly and…read moreprofessional. My main gripe though is with their billing and front desk which has terrible follow-up. During one of my early visits to this office, it was recommended that I get night guards made because I was wearing down my retainers quickly. I asked if it was covered by my insurance, to which they stated they would find out and give me a call afterwards to let me know. 3 months pass without any word so I called them up and was informed that they would look into this and get back to me (did they not look into this already at the first request?). I then proceed to not hear anything for another 2 months until I'm close to my next check-up. Only after a second phone call did they quickly tell me it was not covered. So quickly in fact, I question if they even made the proper inquiry with my insurer to actually check. On a separate instance after my last teeth cleaning appointment, I received a bill in the mail for the full amount less than a week later. Completely baffled at the bill and total charge, as my insurance should have covered routine teeth cleaning in full, I call them up only to find out this bill was sent in error. Seems this office is quite backed up administratively and has trouble doing the proper follow-ups and billing procedures.