Dr. Basen has provided excellent care to my family. He takes the time to explain, is very…read moreprofessional and timely. His office staff is accommodating and respectful. We've had nothing but a great experience with Pacific Allergy and Asthma and would highly recommend using them for medical care .

Dr Basen and his entire staff are completely professional and kind. They make my visits extremely…read morewarm and caring really love the facility and the staff.

Dr. Walters is extremely sharp, very kind, and asks all right questions...Exactly the type of…read moreDoctor anyone would hope to see. 5 star all the way.

I saw Dr. Bassipour. The visits were easy, she listened to my concerns and made sure my questions…read morewere answered. The office staff have an efficient and friendly feel to them, which is nice. (I've stopped seeing some doctors due to staff.)

The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

This review is for the administration and phone system, not the doctors…read more Trying to reach Head and Neck Associates of Orange County by phone is incredibly frustrating. I had to call 3-5 times, and each time I sat in the queue anywhere from 30 to 95 minutes before giving up or finally getting through. It should not be this difficult to contact the office or reschedule an appointment. The doctors may be great, but the administrative side seriously needs improvement. Please fix the phone system--patients shouldn't have to waste hours just trying to reach someone.

Dr Carr and his staff are outstanding! He is a great physician who provides clear diagnosis and…read moretreatment for patients with significant allergies. I spent 35 years in healthcare and know what great care looks like and Dr Carr and his team are the best of the best!

We are so grateful for Allergy & Asthma Associates of Southern California. When we first came here,…read moreour son had multiple food allergies including peanuts, cashews, pistachios, almonds, and eggs. It felt overwhelming at the time, but now we're nearing the end of his treatment, with only pistachios and almonds left. Seeing how far he's come has been truly incredible. ALMA deserves a special thank you. She has been there for us every step of the way and has been nothing but kind, patient, and supportive. She truly cares, and over time she has become like family to us. Having someone like her made this whole journey so much easier. We also want to thank Craig and Dr. Carr for their knowledge, guidance, and care. The entire team made us feel comfortable and confident that our son was in the best hands. We highly recommend this office to any family dealing with food allergies. The care and support we received here have meant more to us than we can put into words

Dr. Roselynn Smith has been my doctor for years, and I truly don't know what I'd do without her…read more She has been a steady source of support, care, and compassion through every phase of my health journey. Dr. Smith takes the time to truly listen, explain, and guide with empathy and professionalism. She makes me feel seen, heard, and cared for--not just as a patient, but as a whole person. I appreciate her more than words can express. Her dedication and kindness have had such a positive impact on my life. I feel incredibly lucky to have her in my corner, and I couldn't imagine being under anyone else's care. M.A.

Everyone performed their jobs perfectly! I rarely say this especially considering how many doctor…read morevisits and other types of office appointments I've had in my life. Lindsey again was very helpful, knowledgeable, thorough, caring and took time to explain everything coherently. Everyone is friendly and competent. I highly recommend this location.

Dr Gin, has been treating my wife for many years and she is extremely happy being under his care. I…read morefinally decided to start seeing him, and I am really happy that I did. He is extremely thorough, caring and effective and was able to help me see through my own barriers and resistance but most importantly, tackle them head on. I am very happy with the results and am looking forward to continuing my treatment with him. I highly recommend!

After a year of struggling and seeing multiple doctors without any results, I visited Dr. Gin for…read moreGI issues, anxiety, vagus nerve imbalance, and food sensitivities that developed this year. I was having trouble digesting nuts, carrots, quinoa, and was sensitive to caffeinated tea. Dr. Gin's holistic approach, including NET, made a noticeable difference. He took the time to fully understand my concerns, addressing both the physical and emotional root causes of my symptoms. Through NET, he helped me release emotional stress affecting my health, leading to significant improvements in digestion, reduced anxiety, and resolution of my food sensitivities. He also provided exercises to support my nervous system at home. Now, I can enjoy my morning tea without any issues, and I no longer feel restricted by what I can eat. My life has finally returned to normal. Dr. Gin's thoughtful and integrative care left me feeling balanced and calm. I highly recommend him to anyone seeking compassionate and effective holistic treatment.

The providers, especially Dr. Carr himself, are great- the office management/staff have been…read morecontinuously subpar. We've been with this practice for a couple of years and the last time we were due to run out of serum, we were given a form to sign and authorize insurance to renew. Despite this, they still didn't create new serum setting us back on our schedule- less than ideal when one of your kids is on a biological med to manage his asthma. Today we went to go get our shots and were advised that our serum had expired since our last injection several weeks ago but no one had advised us or had us sign the required authorization form. Even more disappointing is that we've had several conversations within the last month with Dr. Carr as well as office staff regarding our pending relocation and the process for transferring our existing serum to the new practice. Unless you want to add managing your allergy serum expirations to your already busy schedule, I suggest finding another provider until this office management improves

We made an appointment for our son's allergy test at 9:30am last Friday and filled out all the…read moreforms in advance to save time. However, you still have to answer the same Q&A upon your arrival once again on their tablet. We showed up 10mins early and checked in on time and got in our room by 9:40am. And we ended up just staying in the room until 10:30am (nobody came in) and he decided to leave without seeing the dr. What a wasting time! They texted and emailed us a multiple times that we can't be late or should give them 24 hours notice to avoid $75 cancellation fee. What's the point of having an appointment? They could have just booked less people than they are supposed to. Because they seem like they don't care about other people valuable time.

This company just started randomly charging my debit card out of no where . Reporting this fraud.read more

The office staff here is atrocious! They do not care about the patient whatsoever. I've had…read morenumerous negative experiences with this place, whereby the staff (phone and nurse) are short-tempered and nasty when I ask simple questions. The nurse is especially rude, told me in a hostile tone on our call that if any patient is five minutes late, they always cancel all appointments (WHAT doctor's office does that? No leeway whatsoever!). I've never been late a day in my life, but she still feels the urge to tell that to every patient. Seems she doesn't like working any time, even five minutes, outside of her clock-punching hours. She does not represent the doctor's business well, but it seems to be the mindset of the whole office, including the doctor: CLOCK PUNCHING MENTALITY. The nurse behaves as if she's on a power trip, but is fake-nice as can be in front of the doctor. We all noticed it. Just a really an unpleasant experience. The doctor himself seems to just being going through the motions, checked out and not very engaged with his patients. He has a spiel he seems to be reciting. When he did the old-school allergy test on me, it came up saying I wasn't allergic to a lot of things that I later found out I was allergic to (at a different doctor's office). Seems it's time for this doc to retire and/or hire new staff. Especially he needs to replace the rude nurse! She shouldn't be in the patient business at all.

Dr Yoshi goes above and beyond taking calls even late at night from his home just to help someone…read morelike me that can't breathe and the prescription is being denied to to age all of a sudden so weird I'm 42 ! Anyhow he was an angel and tried to get is approved but I was at least able to get part of the prescription for now till it does get prior authorization . He was amazing , I totally disturbed him in bed at home and he was so kind and graceful ! He is the best honestly !!

Would've loved to have been seen by this allergist but they don't answer their phones or return…read morecalls