Dr. Basen has provided excellent care to my family. He takes the time to explain, is very…read moreprofessional and timely. His office staff is accommodating and respectful. We've had nothing but a great experience with Pacific Allergy and Asthma and would highly recommend using them for medical care .

Dr Basen and his entire staff are completely professional and kind. They make my visits extremely…read morewarm and caring really love the facility and the staff.

I had a great experience with Dr. Panganiban! On the first visit we did a skin prick allergy test…read moreand within the hour she let me know of the results. She's also very response to message in mychart, very knowledgable and friendly. Great experience and would recommend! It is a little difficult scheduling appointments, but that is a HOAG limitation, not a fault of this office location.

I have booked an app. for my kid that I've waited for about a month and just before the appointment…read morethey called to cancel because the Dr. will be not in office on that day. And when I asked when is the nearest appointment they had an appointment after another month , I asked if they can do anything earlier since the cancellation is not from my side, they said no. So I waited another month and when I took my kid on that day, I was late for the app. for about 15 minutes since I had to pick up my kid from school and when arrived the lady on the front desk was having a phone call and kept me waiting about 5 minutes till she was done with the call. Then she took the name and told me she has to ask if they will accept to take me in now!! After waiting for 2 full months!! And then she came out telling me that they will take you but not discuss anything that comes out!!! so why would I do tests without knowing the results??!!! I have used the medical services from different Hoag facilities a lot over the last few years and don't feel good about how they deal with patients. I would highly not recommend.

The providers, especially Dr. Carr himself, are great- the office management/staff have been…read morecontinuously subpar. We've been with this practice for a couple of years and the last time we were due to run out of serum, we were given a form to sign and authorize insurance to renew. Despite this, they still didn't create new serum setting us back on our schedule- less than ideal when one of your kids is on a biological med to manage his asthma. Today we went to go get our shots and were advised that our serum had expired since our last injection several weeks ago but no one had advised us or had us sign the required authorization form. Even more disappointing is that we've had several conversations within the last month with Dr. Carr as well as office staff regarding our pending relocation and the process for transferring our existing serum to the new practice. Unless you want to add managing your allergy serum expirations to your already busy schedule, I suggest finding another provider until this office management improves

We made an appointment for our son's allergy test at 9:30am last Friday and filled out all the…read moreforms in advance to save time. However, you still have to answer the same Q&A upon your arrival once again on their tablet. We showed up 10mins early and checked in on time and got in our room by 9:40am. And we ended up just staying in the room until 10:30am (nobody came in) and he decided to leave without seeing the dr. What a wasting time! They texted and emailed us a multiple times that we can't be late or should give them 24 hours notice to avoid $75 cancellation fee. What's the point of having an appointment? They could have just booked less people than they are supposed to. Because they seem like they don't care about other people valuable time.

Dr. Walters is extremely sharp, very kind, and asks all right questions...Exactly the type of…read moreDoctor anyone would hope to see. 5 star all the way.

Wonderful doctor, great staff! Took very good care of me and left me with a definate answer to an…read moreongoing question as to if I was allergic to a specific medicine. Infact, they were the only ones that made it possible for me to get tested for this specific medicine and if I was allergic or not? Thank goodness, I know know for sure and relieved to my negative outcome, I can move on. Thank you Dr. GILLIAN BASSIRPOUR and her wonderful staff. Sincerely, Susanne L.

5/5 stars! Dr. Venkat is such a blessing to me and I am so thankful. She is honestly one of the…read morekindest physicians I have ever seen. She is extremely knowledgeable and takes her time during the office visit. She explains things in a very calm demeanor and gets to know you rather than just making you feel like just another patient. Authentic, compassionate and trustworthy. She truly cares about your health and it shows as she listens attentively and pays close attention to details. She gave many helpful suggestions to help alleviate my allergies. Highly recommend! Tammy H

Dr Venkat has a calm demeanor and is very knowledgeable. She's taken the time to give me detailed…read moreexplanations, answer any questions, provide options of treatment, and she doesn't push treatment. She has a great bedside manner, which I really appreciate.

Dr Carr and his staff are outstanding! He is a great physician who provides clear diagnosis and…read moretreatment for patients with significant allergies. I spent 35 years in healthcare and know what great care looks like and Dr Carr and his team are the best of the best!

The doctors at this office are excellent, and the equipment appears to be up to date…read more Unfortunately, the office management and scheduling process need significant improvement. Patients should not have to come in three separate times just for allergy testing. A more efficient process would be to have the initial consultation with the doctor and complete the skin testing during the same visit, followed by one appointment to review the results. Requiring three visits seems unnecessary and creates extra inconvenience for patients. The front office also appears to be understaffed. During my visit, one receptionist was working incredibly hard, juggling appointment scheduling, checking patients in, and answering questions, while it seemed like there simply wasn't enough support. This isn't a reflection on the staff--they were doing their best--but rather on the office's management and staffing. This practice has great physicians and quality equipment, but the overall patient experience would improve dramatically with stronger office management and additional front desk staff. Better organization and more efficient scheduling would benefit both the employees and the patients.

Dr Song is incredible!!! I've been struggling with bad…read moreeczema for the last few years now & it mysteriously is just on my right hand (dominant hand). I've dermatologist, other allergy, doctors, holistic practitioners etc and completely exhausted all my options. Office staff were very helpful on the phone when I had questions before booking the appointment. My theory was that I've possibly been coming into contact with something I'm allergic to that keeps causing this flare up to be angry so I decided to call around and see who could get me in for a patch test. I specifically was looking to make sure Nickel, silver and gold were on this test. I must have called 4 places who said they couldn't offer that for me & the other 5 places had some outrageous office charges being cash patient. 1 other place wanted to charge for consult + patch test, have me come back in 2 days and pay again so they can exam the patches & then come back the following day and pay again so they could tell me the results. SMH. I finally came across Dr. Songs office and they were able to get me in within a few days of inquiring, I had a consultation + the patch test + follow up and a thorough breakdown as to what I'm allergic to for under $360. He not only LISTENED to me but he was really trying his best to figure out the cause and help with my issue. Moving forward I'll only be referring my friends and family to his practice.

100% recommend Dr. Song... I have never had an allergy doctor be so thorough and care so much, he…read moreis as meticulous as can be, I promise you will not find someone that cares more than he does

I was referred to this doctor (Malika Gupta) by my primary care physician to better figure out a…read morerecurring allergic reaction...my face would swell up and resemble a giant balloon at Macy's Thanksgiving Day Parade. She is located in one of the multitude of Hoag Medical buildings within a couplex in Newport. The nurses here are very nice, caring and congenial. Allergy tests were performed (the method where they put an array of tests on your back) which helped narrow down the allergies. Dr. Gupta then reviewed the allergies, explained in detail how and why allergies occur and what line of testing and treatment she would like to follow plus took time to answer all my questions. She then had me do a blood test and make a return visit to review everything. She really pinpointed what was causing my allergic reactions. Dr. Gupta instills confidence in her knowledge and abilities. She is very professional, helpful, caring and courteous; a beautiful person both inside and out.

I was super impressed with Dr. Aranez!!! She was super cordial and kind with my 10 year old. She…read morewas reassuring when he got nervous and super caring about our concerns!! She explained everything to us and was super friendly and punctual, too! She worked hand in hand with the nurse and they kept checking on us after the cat scratch test. We came in with horrible allergies, and turns out that something like a sensi-mist Flonase spray has helped immensely, on top of other recommendations to rid our house of dust mites! My kid is sleeping so much better now that he's able to breathe! We are super pleased that we found Dr. Aranez and just wish we'd found her sooner!

Dr. Schwindt is by far the nicest physicians I've ever had the privilege to work with. She is very…read morethorough, understanding, compassionate, and knowledgeable. She goes the extra mile to give patients the care they need and deserve. She even called me when I got blood results to discuss options instead of just providing me with a one solution fits all fix that my past allergist provided. Allergies can be complicated and I feel privileged to be one of her patients.

definitely 5 stars. Dr. Christina Schwindt is really nice and polite. The reason I came to this…read moreoffice because I had so many skin problems that I don't know why it happens so it was difficult to explain "when" or "why" I have skin problems but she listens carefully to what I want to tell or explain. I never met such a nice Dr like her. I definitely recommend her if you want to get to the bottom of your allergy problems.

An excellent internal medicine doctor. My husband and I have been seeing him for a few years now…read moreand we are very satisfied with his care. He is efficient, knowledgeable, caring and easy to communicate with, as well as providing us with very pertinite information. I would highly recommend Dr. Cecchini for all your health needs.

I am documenting my experience regarding continuity of care and prescription management…read more I returned to Dr. Cecchini with a detailed patient statement outlining my treatment needs. Referrals were submitted appropriately with the exception of one of them.However, when it came to maintaining an established and effective treatment plan, I encountered resistance. Despite the medication being previously approved by insurance and clinically effective, I was told I no longer qualified based on current lab values. This overlooks the fact that the improved labs are a direct result of the treatment itself. Discontinuing or blocking access under these circumstances disrupts continuity of care. Additionally, there were concerning communications indicating uncertainty about how the treatment was approved in the first place, which was inappropriate and not patient-centered. I also experienced delays due to authorization errors that required correction. Once identified, the necessary updates were not completed within the expected timeframe, further delaying care. I understand providers are managing heavy workloads and administrative burdens. However, prior authorizations and continuity of care are part of the treatment process. Patients should not have to repeatedly advocate for access to a therapy that is already working. I would strongly encourage clearer communication, accurate handling of authorizations, and a more consistent commitment to maintaining effective treatment plans.