I recently had a new HVAC system installed at my home in Mission Viejo by 1st Choice Heating & Air…read moreConditioning, and I had a great experience from start to finish. When my old system broke, James and his team came out right away, walked me through the different options, and took the time to make sure I was choosing the right system for my home and my family. A few days later, they came back and completed the entire installation. The new system works great and is a huge improvement over what we had before. James and his team are honest, hardworking, and genuinely care about doing the job right. It is easy to see why they have so many positive reviews. I would highly recommend 1st Choice to anyone looking for a new HVAC system or needing repairs on an existing one.

I received a competitively priced estimate from 1st Choice for a 5-ton Lennox heat-pump system…read more However, I decided not to proceed because the company refused to revise its initial estimate to include several important details and stated that the estimate would serve as the final contract. The proposal specified a variable-capacity heat pump even though we had discussed a two-stage system, but it did not clearly confirm how the equipment would operate with my existing zone control board. It also did not include the AHRI Reference Number needed to verify the exact system's certified efficiency, nor the requested surge protection. For a major HVAC installation, important equipment specifications and agreed-upon work should be clearly included in the written contract. Although the price was competitive, their unwillingness to revise the initial estimate left too much uncertainty for me to proceed.

I lived in Phoenix for more than 40 years where air conditioning is life. In my time there I…read morepartnered with a lot of great AC service companies to keep my AC units in tip-top shape. I've lived in Orange County for more than 5 years and Air Care is the third AC service company I've partnered with. I have never, in all my years, encountered an AC service company as amazing as Air Care. Their skill level and knowledge is unmatched. They are dedicated and committed. They go above and beyond in every situation. They leave no stone unturned. They're professional. They're wonderful communicators. They're courteous. They're friendly, and they're truly a joy to have in my home. And, they're all about building a lasting and long-term relationship. I've found my forever AC service company in Orange County. It's Air Care, and I'll never take my business anywhere else. To JP, Matt, Lorenzo, Rey, and all the crew at Air Care, thank you, so very much, for all that you do!!!

Called on a Sunday night during an extreme heat week, got an appt for the next day. Jack came by,…read morewas very knowledgeable, awesome to work with, and explained everything well. Really great service. We know our A/C is on its final legs and we will happily call Air Care when we're ready for the new unit and service.

Capistrano Air is the best. I have bought many units from them over the years for a commercial…read moreproperty. Additionally, I chose Capistrano Air when replacing the unit at my home. They are professional. Pricing is always spot on and competitive and when they commit to times with installation, you can be assured they will be there.

We had Luis help us fix our air conditioner and he was able to fix it very quickly. Very pleased…read morewith how quick they could send out a repairman. Grateful for someone we could trust.

Omg, the hottest days of the year and no AC. Lewis was so friendly and understanding. Reign came…read moreout and immediately diagnosed the problem, explained the issue, and fixed it right then and there. No needing to order a part and wait another week. I highly recommend Lewis Air and more importantly, Reign for his hard work on such a hellishly hot day.

**Disappointing Experience and Poor Customer Service**…read more I originally left Lewis Air a 5-star review in December 2023 when my AC unit was first installed because I believed they were a professional and reliable company. Unfortunately, my experience nearly three years later has been extremely disappointing. During periods of 100°F+ heat, my AC runs continuously, day and night, yet the indoor temperature cannot drop below 83°F. I contacted Lewis Air, and they sent a technician who charged us $100 for a service visit, performed some diagnostics, and told us everything was fine. However, the problem remained unresolved. We called again, and a second technician came out and made some adjustments. While this improved the situation somewhat, lowering the indoor temperature by approximately 5 degrees, the AC still runs constantly, and the lowest indoor temperature we can achieve is around 77°F. What has been most frustrating is the lack of follow-up and customer service. We have called repeatedly over several days, sent emails, and been told that someone would get back to us. Yet, we have received no meaningful response or resolution. Our attempts to get help seem to be met with silence and unanswered calls and emails. I gave Lewis Air a 5-star review when they installed the unit, trusting that they would stand behind their work. Unfortunately, this experience has seriously damaged that trust. It is especially disappointing to feel that once the company has received payment, getting support to resolve a major problem becomes a struggle. **Based on my experience, I strongly recommend doing thorough research before choosing Lewis Air for an AC installation or service.** Good customer service and standing behind your work are just as important as the initial installation, and unfortunately, Lewis Air has fallen well short of my expectations in these areas.

Had a really great experience with Isaac and the team today. Lorena was a pleasure to work with in…read morescheduling this morning, and I was so grateful that I could get scheduled for a same-day service during this crazy heatwave. When Isaac arrived, he took the time to troubleshoot my issues with me, and we quickly got to the root of the problem with my unit. He also walked me through all of the options I have for my unit, and provided me with a hassle-free experience. I really like their family membership program and signed up for that, so I plan to continue doing business with them because this was a great experience. I definitely recommend giving them a shot for any of your HVAC needs!

Air conditioning and heating great Service great…read moreTechnicians And prompt responsiveness

Highly recommend Aubrey and the team. Our AC unit stopped blowing cold air last night. I reached…read moreout to One Season Heating and Air Conditioning first thing in the morning, got an appointment scheduled and my AC was fixed before lunch! Only one part needed to be replaced and the price was very reasonable. Thank you for the quick action.

I highly recommend One Season Heating and Air Conditioning, and especially want to recognize our…read moretechnician, Zachary. Our experience with him was a great example of what honest, transparent customer service should look like. I contacted One Season for a second opinion after another HVAC company diagnosed an issue and quoted me for both parts and labor. Zachary diagnosed the same issue and identified the same repair, but there was one very important difference: before simply giving me a price, he explained that the parts should still be covered under the manufacturer's warranty and that he wanted to confirm the coverage before quoting me for something I may not need to pay for. Sure enough, Zachary was right. The parts were under warranty, which meant I was only responsible for the labor. That level of honesty immediately earned my trust. Zachary could have easily quoted the entire repair and I would have had no reason to question it. Instead, he took the time to look out for us as the customer, research the warranty, explain everything clearly, and make sure we understood exactly what we were paying for. Beyond the transparency, Zachary did a great job with the repair. He was professional, knowledgeable, communicative, and straightforward throughout the entire process. It's refreshing to work with a technician and company that put the customer first and do the right thing, especially when the customer may not know enough to ask the right questions. Zachary and One Season saved me from unnecessarily paying for parts that were already covered and delivered excellent service from start to finish. We will absolutely use One Season Heating and Air Conditioning again. Highly recommended.

Had a great experience with Rancho H and A. Our tech, Jesse, was on time and quickly found the…read moreproblem with the unit. He replaced the capacitor, did a thorough cleaning and maintenance and replaced the Freon. While it was pricey, I felt it was fair. So glad they were able to get out the same day

Great job, they are very responsive and worked very quickly. I will use them again if I have…read moreplumbing needs.

Had an issue with our AC unit not cooling during a heat wave with temps over 100 degrees. Called…read moreMission Viejo Heating & Air and mentioned that this is an emergency situation. They scheduled a technician to come the same day. Martin arrived, quickly diagnosed the problem and fixed it on the spot. He is professional and very knowledgeable. Answered my questions and explained everything very well. The service fee was also very competitive. Thank you for a great customer experience! I highly recommended Mission Viejo Heating & Air. Will do business again!

We had our dual unit HVAC system, over 30 years old, replaced. The price quoted was good, and we…read morewere charged exactly what we were quoted. The work was completed in a single day, as promised. The equipment has worked flawlessly since installation (OK, just less than 2 months ago now). Communication with the company is excellent, I have had responses within 10 minutes typically. I would recommend them completely.

Everyone at J Martin was great to work with! Joel, Jesus, Frank and Michael all helped us through…read morethe initial inspection, getting a quote and the installation. Since replacing all of our air ducts, our homes efficiency has greatly improved. We are thankful for all their recommendations and services!

We'd been having issues with our AC unit and Kevin very patiently worked with us to figure out the…read moreproblem. He was very good about explaining what his thought process was and what signals he was looking for before pinpointing the culprit. We also appreciated that he didn't try to make a sale with scare nor sales tactics. He and Martin ended up installing a new compressor and also fixed up areas they found problematic from the previous company's installation. We thoroughly enjoyed working with this team and will go to them again for future HVAC needs!

Wow, it's been a few days and I'm still in awe. Our air conditioning conked out right in the middle…read moreof the heat wave and with a newborn at home and two more young kids, we were in trouble. Late into the evening, we were looking indefinitely at a hotel stay to keep everyone safe--everyone I was calling refused to come out and instead were scheduling at least a month or two out. I called Peter and he saved the day! He said he'd come out and take a look, he was pretty sure he knew the issue based on what I was describing. He did warn that he'd have to charge an overtime rate (totally okay with that and perfectly reasonable to ask for that!) which ended up being incredibly reasonable. What a life saver!

I had my AC go out on a Friday, I knew I have a hard time finding a company to come out on a…read moreSaturday. I asked AI to help me find a trustworthy and honest company this was one of my recommendations. I'm glad I called, I got a hold of Peter he came out with two hours. Pointed out the issue, corrected it and was done in less than an hour. I was very pleased with the service and look forward to using this company again. I would recommend this company for you HvAC needs.