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    Benzer Pharmacy

    3.0 (2 reviews)
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    4 years ago

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    Ben's Family Pharmacy - Welcome... We Look Forward To Helping You.

    Ben's Family Pharmacy

    3.8(6 reviews)
    41.8 mi

    I cannot begin to express how grateful I am to have this local pharmacy in our community! Ben,…read moreSusan, Andy, Adriana and Brittney are all so helpful and knowledgeable.

    Calhan Store Two Stars -- One for Showing Up, One for My…read moreRestraint This really deserves one star, but I'm offering two: one for the faint hope my prescription might eventually be filled, and one for the patience it took not to mirror the energy I was given. Let's talk about Brittany -- the front counter assistant who consistently acts like customer service is a personal punishment. Every interaction feels like walking into a storm you didn't cause but are expected to apologize for. Her default expression could curdle milk, and her tone makes you feel like you've asked her to hand over a kidney rather than check on your medication. I came in recently to follow up on an inhaler requested two days ago. Brittany barely glanced at me before saying, "Can I help you?" -- the verbal equivalent of a slammed door. After giving my information, she told me they had nothing, then barked, "What are you looking for?" When I clarified, she flatly said a request was sent to my doctor. That was it. No follow-up, no compassion, no sense that she's aware she's speaking to a human being. I stayed calm, because I choose grace -- even when the person across the counter is handing out hostility like it's her signature fragrance. To management: this isn't just about slow prescriptions -- it's about the atmosphere created by the person meant to represent your business. Brittany doesn't just kill the vibe -- she embalms it. If customer care is the face of your pharmacy, you might want to consider a new mirror. Mic dropped. Prescription still pending.

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