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    Bentley's Pet Stuff

    3.8 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

    I have been to this store now three separate times and they are always out of the Fromm Weight Management food. Time to shop elsewhere.

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    7 years ago

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    9 years ago

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    Havahart Pets

    Havahart Pets

    4.0
    (25 reviews)

    Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

    what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

    Petland Racine

    Petland Racine

    2.2
    (66 reviews)

    Our family spent about 6 weeks going in and out of Petland Racine. We spent hours with a variety of…read morepups and had a lot of discussion with the staff. We found the store to be clean and always full of customers. My wife and I had several discussions with the store owner, Adam. He has been with Petland for 20 years and took over this store 3 years ago. He answered our questions on their breeders to include how pups were raised, space for them, transportation to the store, and the tracking of genetic defects. A number of photos with information were available on many of the breeders they used. I took Petland for their word and did not personally check into each breeder. A vetrinarian I play tennis with and not associated with Petland, told me he has seen some excellent dogs come from the store. We decided to buy two pups, a Cavalier King Charles Spaniel and a miniature Australian Sheppard. The Aussie was vibrantly healthy and the Cavalier had the slightest hint of a puppy cough (which they made aware to us from the start and which they provided medication). The animal was cleared by their vet the day we brought him home. The dogs were expensive compared to buying from a local breeder, but Adam did some trimming of the cost for a number of reasons. I think the full range of support with access to a variety of pups, microchip registration, confidence in the AKC/APRI, their research into their breeders, warranties, education aids and the several vet screenings done on each animal, offset things I wasn't sure I would get from a local breeder. How long would it take me to truly be informed on all those areas? Petland employee Natalie, spent a whopping 2.5 hours with us the night we brought the dogs home, covering the myriad of details from food to fleas to potty training that needed to be addressed. All in all, so far as we don't run into any future issues that aren't handled properly, the experience was VERY positive. Most importantly, WE LOVE THE NEW PUPS!

    Felt scammed after purchasing a dog that I told was good showing or breeding. Brought to their…read moreattention and they stated their dogs are for companion only. The rules for their warranty on the pet included pet insurance $65 a month and vitamins they required.

    Bentley's Pet Stuff - petstore - Updated July 2026

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