Dr. Jones and the rest of the staff are so good to Winnie! They take the best care of her. Dr…read more Jones goes out of her way to find extra time to treat Winnie. One time, she even interrupted a staff meeting/luncheon to take care of Winnie and get her what she needed. That's above and beyond!

I had a mixed experience here. I did love the vet that we used. She was compassionate and kind…read more Unfortunately some of the staff were rude. Not the vet techs but the office staff. I was ALWAYS under quoted and when questioning the add on charges I was considered irrational and rude. Full transparency would be good don't you think? The prices are VERY expensive so be upfront.

Dr Bremen's is amazing! I have two rescue piggies I adopted…read morefrom a family who could no longer take care of them. These girls are the sweetest piggies, and I would do anything and everything for them to ensure they have the best care. Recently, one of my girls developed a large abscess under her chin. I called my usual vet clinic only to be informed they do not have a vet to treat "exotic" animals. They're an amazing clinic but I was shocked to hear that a vet office did not treat any species besides cats and dogs. I was panicking because I knew my primary vet was very understanding of my recent financial struggles and no other vet would trust me like they did. Without going into personal detail on this review, I reached out to a few small animal rescues for help. Only one got back to me. I was not asking for any free services, just some advice/guidance/resources for help. I had no idea how few vets work with small animals. The rescue gave me information and i remembered that with my childhood guinea pigs, we used to take them to Best Care for vet appts. I took a shot in the dark and called them. They got me in for an appt the next morning. I was very honest about my financial difficulties, but also that I was also willing to do whatever I needed to in her best interest. Not to be blunt, but I was fully expecting to hear that due to her age/breed that she was hopeless. I was honest with the doc and staff. I told them I truly wanted what was best. I don't want her to suffer so I don't have to. Dr. Bremen was very understanding and gave options that were best for my piggie. I was given facts and her true opinion that these treatments are worth it for my piggies best interest. Ironically, it turns out she was even the vet that answered the questions for the people at the rescue that I had contacted prior! How cool is that?! We are continuing treatment for my piggie, and she has continued to be honest but also willing to give my sweet girl the chance she deserves to fight! Again, I do not expect any free services or discounts, however they have been so mindful of making sure to handle all treatments graciously and reasonably. I cannot thank Best Care enough. As soon as I am back on my feet, I look forward to donating back to them for patients in similar situations as me. Please keep up the amazing work you all do, and I hope you never go unappreciated!!!

This is an excellent clinic! Affordable and transparent, they cared so well for my cat after…read moreserious injury and even advised me over the phone what I should do. They explained everything to me thoroughly. I will absolutely be coming back for care here.

Millard Vet is amazing!!! Especially Dr Maria! She saw our…read moregolden for limping issues and she cared for him with such compassion. As a medical professional I was very impressed with her beside manner and attention to detail. If you can book with her she's AMAZING!

Coming to Millard Vet Clinics is one of the best things we ever did for our cats. They are…read moreconsummate professionals, caring, and affordable. We had tried out a few vets for our cats - a few different locations of Gentle Doctor - and we always felt they weren't caring enough, and we couldn't leave there without spending $200, minimum! But when we were recommended to try out Millard Vet Clinics, we were happy to try a place that friends and family had loved and had good experiences with. First off, I like the setup of this office a lot. Our cats get very testy when dogs are around, and Millard Vets have a separate waiting room and side for cats vs. dogs, so it's a lot less chance for them to see each other and cause a ruckus. Our first visit, we took both our cats in for their yearly shots and check-ups. Dr. Maria was so kind and understanding, especially with our older cat Conan, who is way more cantankerous than our other kitty. Gentle Doctor always wanted to put on giant gloves and hold Conan down tight to the table to examine and inoculate him, but Dr. Maria didn't want do anything like that and didn't want to traumatize him again with gloves/and restraints. Conan was still scared, though, from the previous place he went, and he was hissing and hiding under chairs and not letting anyone touch him. One of the vet techs is a literal cat whisperer, though, and could pick up Conan with no problem. It's just the way people approach him that escalates his anger/fear, and there was none of that here. Remy, our other cat, was completely fine from the jump, and let them do the check up and shots with no issue. A few days later, we noticed a bump on Remy's leg at the injection site. We went back to Millard Vet Clinics, and Dr. Sam took a look and gave us an anti inflammatory, to not start from the jump with putting him through antibiotics. She even FaceTimed me at home (my husband was at their office and I was home with our other cat), to explain everything and assure me Remy would be fine. Dr. Sam even called us the next day to ask us how Remy was doing, and we were happy to report that the swelling was already going down, and was completely gone soon after. That's just to show you that they are not so quick to throw prescriptions at things, and instead use the gentlest thing for the kitties first, before trying anything else - which I appreciate! We took Remy and Conan back recently for their annual shots and checkups, and Conan was WAY better behaved this visit. Just a little bit of hiding and one hiss, but ten times better than he had been his first time here (and every time at Gentle Doctor). Millard Veterinary Clinics, and specifically Dr. Sam and Dr. Maria are the best. I trust my cats health with them and I'm VERY protective of my cats. So I totally recommend you try them out for your fur babies and see if they are a great fit for you, as they were for us!

Dr. Tom is so amazing here as well as his wife. I love that it's family owned and they really do…read morehave the most reasonable vet services in town. Everyone here is so nice and supportive. I also take my dog Koda and she does really well here. She usually has lots of anxiety. The office is the perfect size and let's not forget the amazing office kitty. He's precious. If you haven't been here you should start!!

They really care about your animals care. I had a emergency with my dog and they got him in right…read moreaway.

He is to be a specialist on Rabbits, NOPE he killed ours. The Dr gave our rabbit meds that should…read morenot be giving to rabbits. He sent Booshky it to UNMC in Lincoln for an autopsy. The ointment he told us to put on it KILLED him. Very VERY rude staff, they never call you back. Horrible people. He also charged us for the extra stay because of the ointment. You are Horrible Vet!!!

So many bad things on so many levels. We were told our dog could possibly die and would have to be…read moremonitored after he ingested an excessive amount of Carprofen we thought was safely stored. We left him at Southpaw - and when I called a few hours later that first night to see how he was doing, the young woman on the phone tried to transfer me three times and kept disconnecting the call. Every time I called back, she'd start laughing. Not really what I wanted to hear when trying to find out if my dog was going to live. We thought we better go check on him and take his favorite blanket to him so he'd be more comfortable. He always laid on it and slept with it. It was his sister's blanket, and she had passed about 3 months earlier. I wanted him to have something familiar that would help him feel safer. When we got there, the person at the desk seemed more interested in eating her food than helping us. We were taken into a room, and it was so hot, my husband and I could hardly take it and had to open the door and keep going in the hall to cool off. The entire feel of the people there seemed scattered and superficial. Like they put on an instant fake smile when they saw you. When I turned over my dog's Pelsbarn calming blanket, I told the tech I knew it would get charcoal on it and I didn't care and would take care of it myself. We went back to visit our dog two more times - the last time, spending about an hour with him in one of the rooms. There was a treat jar in there, and I asked one of the staff if I could give our dog one, and she immediately said sure. I looked at her with what was probably a skeptical look on my face, and she then said she should probably ask someone. When she came back she said no and that it could cause problems for our dog. Why would she have said yes if she wasn't sure? That could have potentially harmed my dog. We decided to bring our dog home after being assured he was stable and have our regular (more trusted) vet take over his care. It was very late two nights later, and we were extremely tired and focused on our dog, and we absentmindedly forgot his blanket. But the vet tech also did not give it to us when we left - or the medicine the vet said she would. She brought him in and asked if she had the right leash because she wasn't sure where it came from. That comment was very telling to us, and we honestly just wanted to get out of there. When I texted them later to say I'd come get the blanket, I was told it had been washed. I had purposely asked them not to do that, and was not told ahead of time they would wash it. When I expressed being upset, I was told "most people remember to take their possessions with them when they leave". They weren't even sure where it was and said they'd have to look for it. When I asked how it was washed, I never got a straight answer, other than being told it was "common practice" for them to do that. If it was "common practice", why didn't someone tell me that at the time I left it with them and told them not to wash it? It should have been very obvious the blanket was more delicate than a heavy cotton blanket and was super soft and fur-like. Them washing it (probably in hot water with a load of who knows what else) ruined the blanket's soft texture, stretched it beyond repair, and most heartbreaking, washed my dog's sister's scent off it. They showed no real remorse, insinuated it was my fault, and refused to provide compensation for me to replace it. I trusted them with an item my dog slept with every nap and every night and I knew would comfort him, and they ruined it. And they took no responsibility and offered no solution. They were unfeeling, condescending, and defensive - and showed no true empathy, understanding, or compassion beyond a robotic "we're sorry you had that experience" type of response. I had the experience THEY created - but didn't take responsibility for. They attempted to minimize the importance the blanket had to me and my dog, and really, just didn't care about what THEY had done. I believe that when you wrong or hurt someone, you take responsibility for it and do what it takes to make it right. Evidently they don't believe the same thing. My vet also disagreed with their treatment and said we did the right thing getting him out of there. Southpaw got paid their 4-digit bill - and wouldn't give me the $49 refund I requested for our blanket to be replaced. This is a petty business with the goal of making money. A poorly run business with cold, preoccupied, and unorganized employees who obviously don't communicate with one another and appear to be very inexperienced at customer service. I regret ever stepping foot in their door and will take my dog to another emergency vet if ever needed in the future.

I absolutely love this clinic for my cat. The doctor is incredibly knowledgeable and truly cares…read moreabout his patients. I brought my cat in after another veterinarian told me she might have a gum infection. I wanted a second opinion, and I'm so glad I came here. The doctor examined her mouth and immediately recognized that she did, in fact, have a serious gum infection. What really impressed me was that he actually showed me what he was seeing. Most veterinarians simply explain the problem, but he took the time to let me see it with my own eyes. As my cat's owner and "mom," that meant so much to me. It helped me fully understand what she was going through and made me feel included in her care. When I realized how serious the infection was, I felt terrible not knowing how long my baby had been in discomfort. The doctor was incredibly reassuring and compassionate. He also recommended another clinic that could remove the affected teeth as soon as possible at a very affordable cost. I can't say enough good things about this clinic. They genuinely care about your pets and aren't just trying to make as much money as possible. They are professional, honest, compassionate, and truly dedicated to providing the best care. I highly recommend them to anyone looking for a veterinarian they can trust.

I wish I had started coming here when I first brought home my puppy. All the vet visits and fees on…read morefees on fees were crazy just to find out that his tummy didn't like the food. Thankfully here, there aren't all the crazy fees. What you see listed is what you pay for. Getting a shot? You pay that price. Dog acting weird and you just want him checked out? You don't pay anything unless you buy something. They also will recommend trying other, less intense options before suggesting meds or even surgeries (as long as it's safe and not an emergency) while also talking you through some anxiety inducing behaviors. I'm always grateful for Dr D and his team and will always suggest everyone come to see them.

All of my childhood pets were taken here and now my own pets come here. Dr. Roberts is absolutely…read morethe best with the animals and hashes out the details and options every time. I love coming here and always will.

Worst vet experience I have ever had. Dr. Roberts acted rude, condescending, uncaring, judgmental,…read moreand unprofessional. He has no respect or patience for dogs with fear aggression or difficulties going to the vet. He tries to dominate dogs by manhandling them, and he treats their owners like they are unintelligent and irresponsible. My family brought dogs to Dr. Roberts for 17 years, and after multiple traumatic vet appointments where he treated us and our dogs poorly, we realized it was time to leave. After one appointment, he slammed the door unprofessionally. When we talked to him later on the phone, he told us he was "quite frankly tired of seeing our dogs" and he'd be happy to see them go elsewhere. DEAL! I wouldn't recommend him to anyone.

Dr.BJ had beef our Lucy's Dr since we first brought her home almost five years ago. We were so…read moresaddened when our little Frenchie succumbed to a very typical Frenchie health issue. Even though Dr BJ was unable to be there at the start of the appointment due to us being a walking that awful evening we had to put her to sleep, he was so kind to come in and give us encouragement for the steps we chose. He was there for her first and last appointment and we will always appreciate it. We also were treated so well and taken care of from start to finish as we walked out empty handed. Thank you Dr BJ and staff for making that dreadful day a little more bearable.

Dr Crawley (spelling) is a compassionate vet, she saved my cats life , she was honest, gave me…read morequotes without me having to ask or pressuring me into anything. The techs there loved my baby and sent me messages and made me feel so much better when I felt bad. Today they called me to let me know my cat was maybe on Lost Pets of Omaha , and it in fact was my cat! You seriously cannot ask for a better group of professionals to care for your fur babies! Thank you!!