Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.

Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

Don't bother going to this place overpriced and the craftsmanship needs work. Pretty sure original…read moreparts are not used.

Beware they do lousy work fixing screens and are not helpful at all. I took my grandsons iPad to…read moreget fixed and it appears they didn't do a very good job because within a few days it was cracked. I went by to ask for a receipt so I could try and use my Amex protection to not even bother with them and they wouldn't even agree to give me a copy of the receipt. I don't recommend you trust these guys. Beware!

Very pleased with the service provided by Ke-Barato. I break my phone screen about once a year, and…read moreso the time had come for my annual phone repair. The staff at Ke-Barato were very professional and courteous. They had my phone completely repaired and back in my hands within 30 minutes. I would definitely recommend this service for anyone looking for electronic repairs in the Middletown, NY area. Thanks again!

Great place to replace an I phone battery. Good service…read morewhile you wait. Price is reasonable. Definitely recommend.

I needed my laptop screen replaced. I think the guy's name here is Giovanni. I (stupidly!!) somehow…read morecracked the screen of my two year old MacBook Pro. It half worked for a while, then died. Giovanni replaced it perfectly. Good as new. Of course it was expensive but a heckuvalot more affordable than a new laptop! I was worried I wouldn't find a competent technician for this kind of delicate sophisticated electronics out here in the sticks, so I'm thrilled that 2nd Life could do this job and do it well. I guess I thought I'd have to take my laptop to Westchester or NYC, which would be pretty time consuming. I want to add that the first screen he received failed while still in his shop. So he had to order and install a second one, and I don't think he charged me any different even though it had to have been ~double the labor time. Plus - he obviously checked his work. And, he apologized for the delay, even though he didn't cause it. I don't know about you but a lot of things nowadays, people take shortcuts or don't care about the quality of work or just fail to do the simplest little checks to assure a job is done right. Would definitely recommend

Brought my laptop here to be fixed.The service was great and the owner was friendly and explained…read moreeverything to me The repair was done and laptop is functioning great.Would recommend this local business.

This Staples seems to be badly mismanaged. I always feel like everyone is trying to do their jobs…read more It seems they just don't have the tools they need to succeed. Gone are the days when employees seemed to know what they are selling, so don't have any questions. And, don't go in the middle of a time crunch because the wait is long for everything. But, as bad as service often is, I can't be mad at the employees. I've never walked in and it seemed like people weren't trying to work. Sometimes it seems like they are all trying to do multiple tasks. Extend grace.

Finally a more spacious section of the store for your Amazon returns or ups. So much faster to get…read moreyour returns done. Friendly staff. Also mentioned to me that now you can get your party supplies and balloons done there also. Great value. Definitely alot better than doing both returns and shop

If you are looking for someone to repair your computer, stop looking, because Michael Catroppo is…read moreyour man. This was my second visit to Computer Repair World - this time for my husband's computer. I was positive that his 9 year-old well-used computer was on its last legs, but Michael asked me to give him a chance to find out what was wrong. He has, once again, saved us from having to buy a new computer. Michael is both patient and kind, taking the time to explain exactly what the problem was and giving us advice to prevent problems in the future. I would never, could never go to anyone else.

I teach online and depend on my laptop. Yesterday morning, when I turned it on, nothing would…read morerespond (including internet), the screen turned black but the icons were still visible. Needless to say, I was in a severe panic mode. I found Michael on Yelp and based on the reviews, decided to take my laptop to him. In my mind, I was prepared to have to buy a new one even though this was only 1.25 years old. Michael said there were programs running in the background and that was the problem. He did a tune up and I had it back before he closed. If I could give more stars, I would!