Can't get to anyone after 3 transfers and 15 min on the phone just to get a cost on cash pay office…read morevisit. The system is disorganized. Sad probably good drs there but not worth the admin run around in the phone

I had an excellent experience at Emory Ortho and Spine in Flowery Branch! From the beginning of the…read moreprocess, everything was streamlined and efficient. I was able to call into the scheduling center to book a same week appointment with a provider at the flowery branch location. After scheduling the appointment, all of the check-in paperwork was sent electronically and easy to complete online prior to the visit. Once arriving, the front desk staff sent me straight into X-ray and afterwards intake with the athletic trainer was completed. My appointment was at 2:20pm and by 2:40 I was in the room waiting for my provider. Dr. Kenyon was great. He was personable, thorough, and took his time during the visit to address my concerns and provide his input. He offered several recommendations and I didn't feel as though he was encouraging anything unnecessary. Very satisfied with my visit and will certainly recommend this location to friends and family.

Wait time, check in, and the doctor visit were all excellent! Dr. K was by far the best doctor I…read morehave seen for my spinal problem.

Doctor Davis is very professional and actually cares about his patients. He operated on my left…read moreknee last year and i have done great.I have not had any issues. He is going to operate on my right knee and i trust him fully to do so. All of the staff has also been great to me.I thank all of them very much.God bless you all.

I saw Dr Puckett's PA, Ben Roby today for shoulder pain and he was absolutely wonderful! my wait…read moretime was short and he addressed the problem perfectly! I was given a shoulder injection that has seemed to help. Ben Roby is an asset to this practice! he is kind, funny and has a great bedside manner! Whwn I talked to my daughter later in the day she asked who I saw and I told her Ben, her response was " Don't you just love him?" he had also seen my granddaughter for ankle problems! Great Job Ben!

I first started seeing Dr. Benjamin Puckett in 2013 for an arthritic left thumb that had no…read morecartilage in the CMC joint. After several years of cortisone shots I finally decided to have the joint surgically repaired. Boy, had things ever changed since my first visit several years earlier. First, Dr. Puckett does not regularly see patients anymore. That task has been relegated to a nurse practitioner. That isn't necessarily a bad thing. The bad is one of his nurses, Matt Daniel. All of my dealings with Mr. Daniel were confrontational. He refuses to listen and is more interested in being accusatory than actually helping patients. Case in point . . . My surgery was scheduled for December 8, 2022. On the Monday prior, I had an appointment with my cardiologist (I have a-fib) to get cleared for my surgery. On Tuesday and Wednesday I had my pre-op with the hospital and Specialty Orthopaedics. On Wednesday I was waiting for a phone call from a hospital nurse to give me pre-op instructions when Matt called and told me I had to be back at the cardiologist at 2:00PM - the same time as my phone call. I might mention that I live in Cleveland, GA so every trip I have to make to Gainesville is 50 miles round trip and pretty much takes a whole day. After the second cardiologist appointment I went on home thinking that everything was set for surgery. Then at 5:30pm on Thursday evening - the night before my surgery - Matt called and asked me if I had made my cardiologist appointment that afternoon. When I told him "yes" he advised me that that still did not have surgical authorization from them. I asked what he wanted me to do about that. He said they could not proceed with surgery with the cardiologist's authorization. Finally, out of frustration, I told him that I was going to be at the hospital the following morning at my appointed time and that if they wanted to perform the surgery they could and if they didn't, I would go home. The surgery went ahead as planned. But Dr. Puckett refused to address how I had been treated by his staff. He didn't say ten words to me before the anesthesia took over. The surgery was successful. That's a good thing. But I will never use this practice again because of the way I was treated. Charles Massingale

They have to TLC for kids and parents. To say, reviews are bad. CS some are nice others they…read morestereotype people.

I've been going to Long Street clinic in Gainesville for 35 years and they now have this more…read moresouthern office in Oakwood that does all my lab work and has trained me for some injuries. This is a great place with a great staff. They're always cheerful and get me in and out as quick as possible and I've never had any issues in dealing with medical bills or correspondence because they always get the work done that needs to be done with no complaining long work hours and keep a good attitude. I trust my life at Long Street and they've never done me wrong. Be nice and supportive because I want them to stay around! Highly recommend

Misdiagnosed by PA Brian then completely blown off by Dr Duckett causing delay in treatment and…read morerecovery. I had a difficult injury. If it was out of their abilities they should have been honest and referred me out instead of delaying me until I finally had enough pain and found a Dr who was knowledgeable about this injury.

I absolutely love this practice! Great doctors and staff! I have used them for 20 years now. Always…read moretaken good care of me and the ones I refer there!

Excellent physical therapy. Brendon and staff are fabulous. I came here for my knee replacement and…read moreshoulder pain. I started my physical therapy 3 days after my knee replacement surgery and I can attribute being back on the pickleball courts 6 weeks after surgery. I had some shoulder pain and Jason figured out that it had to do with my muscle in my back and neck that had been stressing my shoulder. They are knowledgeable and really strive to help their patients. Very personable as well.

Very unprofessional staff. They charge fees for credit cards. I could do what they do at my…read morehouse.

"Dr. Niska was very professional, a good listener and provided me with excellent service for my…read moremedical condition." All nurses and front desk staff were helpful and friendly too.