My 84 yr old father-in-in-law has been in dispute with WOW for 9 months--since May of 2020. WOW…read morecable service stopped suddenly around May 8 during COVID crisis. There was no response from WOW on phone calls, email or visits to their (suddenly abandoned) office in Dothan. We returned the equipment, and sent a letter cancelling service and requesting a refund of the May prepayment. Instead, WOW continued to bill my father-in-law for ongoing service. After months of trying and after 3+ hours waiting on the phone, we finally talked to a customer service rep in the summer. He said the issue was taken care of. Nevertheless, WOW has not refunded the prepayment and continued to bill. This is the worst customer service we have ever received.

Having been a WOW customer for over two years with internet only, we have experienced minimal…read moretrouble. We have never required a technician for anything other than the original install. Excellent connectivity, no buffering and stable connection.

Received excellent customer service from Ernestine…read more Excellent customer service Peaceful and quiet environment Rapid customer service Friendly employees

I have never seen a company so unprofessional, being there for only money and gives shit about…read morecustomer satisfaction. I just moved to this area and I went for Comcast as suggested by my apartment management. Paid for over night shipment to have Internet running next day. It's been 5th day today and they have shipped only one part of the product i.e. Hardware to set up TV but failed to mail Internet set up hardware. When I talk to customer care they said it's still in the ware house and yet to be shipped and if I want it next day I shld pay again for over night shipment ($30). In fact they shld return my $30 they charged for screwing up my order and not sending me all the set up items overnight. I shld have read reviews before going for this company. There are zillions of Consumer complaints soaring over this company for bad customer experience. This company lacks professional ethics.

I walked in to talk to someone about switching from Verizon. There was only one rep available, and…read morethey were with another customer. In the 10 or so minutes I stood waiting, another rep popped out from the back, spoke to the customer being helped and disappeared through the same door they came from. No one spoke to me, so I left. Guess I'll be staying with Verizon. I don't like their prices, but their customer service has never been lacking.

From the owner: Visit the T-Mobile store in Dothan and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3500 Ross Clark Cir Ste 610 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My pc decided that working wasn't in its best interest. Took it in and got a call back letting me…read moreknow what the issue was. Price was quoted and agreed upon. I didn't have enough for the full repair but was given grace and a show of faith. We worked out a payment plan. My PC works better than ever. This is my PC store for life. I strongly recommend to anyone go here first. Friendly and knowledgeable

Shane was absolutely a knowledgeable, friendly, and patient assistant. He took my new phone and…read moretransfered my data from my old phone. He assisted in finding a plan that is most appropiate in helping me stay witin my budget. In the past I have also dealt with Michael, and the experience was outstanding as well. Coverage is great wherever I have the need to use it, at home as well as in my travels. Thank you T-mobile and your outstanding employees.

Called their customer line to help find out whats wrong with my internet and was on hold for at…read moreleast an hour.After an hour wait, only talked to one customer rep, and got my issue solved.

Negative 6 Star Rating!!! CenturyLink Has robbed me of…read moreInternet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes to a sluggish crawl to being completely unable to use due to no service. I have been with this company for years, around eight. I paid for internet speeds even though I was not getting the full Internet speed that I was promised. I have been raked across the coals of their horrible internet service and customer service experience for No reason except CenturyLink does not care, it is not loyal to their customers, which I have been loyal to them without the fore knowledge Of what the problem was all along for years- CenturyLink. There is nothing that CenturyLink can do to repair a customer relationship that has been disregarded and treated as worthless. When CenturyLink's promises are not kept, services are not provided as presented and Lies are told over and over again about the reason why- it's time for me leave... My time is valuable, the days, months and years of my life dealing with these issues CenturyLink can not repay me for, ever! I hope Elon Musk puts CenturyLink out of business. Good riddance! If you are thinking about signing up with CenturyLink, you may want to find a different internet provider.

This guy, is one of the most easy going persons you will ever meet. Not only does he listen to…read morewhat you need but he listens to what you want. He does what he says he will do and more. If you have any questions on anything he does, he will answer in a way that even the most technologically challenged person, like me, can understand. I'm really glad he could help me out and he will be my 1st call the next time I need help. Great guy! Give him a call. K.Raley

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