I have to say I am very cautious of buying from a buy here pay here lot, but I bought a Chrysler…read moreSebring from them. I put over a 100000 miles on it never had a bit of problems till 4 years after the purchase. They work with you to get your payments affordable will consider buying from them again. The timing belt broke after it reached nearly 200000 miles

From the owner: Founded in 1978, Evans Motors has decades of experience buying great and dependable vehicles to…read moresell to everyone! Bad Credit, No Credit or great Credit, we have the perfect vehicle for you!

They had my car 2 months fixing it from and accident. I get it back and the electrical thing having…read moreto do with the backup camera the radio navigation none of that works. This is the 2nd time I have had trouble with them. All I can say is don't buy a Volkswagen from D Patrick.

This is a review/response to the response they tried to throw under my review…read more Now what we are not going to do is clarify a situation that YOU were not apart of...okay. I know what happened with my tire, it's my car and I was driving. I stated the service department, Ashlyn to be exact said that if the tire came the following Monday without delay from the hurricane that the tire would be put on and would have my car back that day. If you're a customer somewhere and are told something will be done if it has come, do you not expect that it be done? I had to call to even verify if the tire came. Then was told it would be a day or two. That is unacceptable when there was no delay and I was told MONDAY. Do you agree? So therefore nothing to clarify with that situation to come back with an excuse to my review because it is true and you all know it. Another thing the ONLY reason I got a loaner was because I griped about it...when you buy a car and told you'll have a loaner when it's at Volkswagen because you got all the bells and whistles since it sounded good...yeah that was a lie. It was like pulling teeth, then lo and behold a loaner appears out of thin air. You all didn't "graciously" loan me a vehicle lol. It was like I had to complain about something to get the respect and service I deserve and paid for. Again with excuses I understand there are agreements...I have rented vehicles and have had loaners before. I have also worked at a dealership in the service area so I'm no dummy ;) please your silly excuses to make my review not reliable isn't working. As to the rental agreement that is not what was stated to me or how it was stated nor was I told UNTIL getting there that a credit card was needed. When I had already sent personal information over text. Why wasn't I told about this? That's my problem there needs to be better communication. Mentioned needed was license and insurance but what else was needed? A credit card which was not told to me up until the transaction. The fact you all cannot see the issue makes a whole lot of sense to me now on how the service department is not up to par or have any idea how to treat customers. Please if you're going to respond take accountability to the issues addressed instead of throwing out excuses to make yourselves look better when in fact you all were the problem, not me. Again this is why I have not and will not be back at the Evansville location. Your lack of compassion to my complaint even shows perfectly how you all feel and take criticism...not well.

Joe has repeatedly gone above and beyond my expectations of great service. I have a used 4Runner…read moreand frankly am not terribly knowledgable about what repairs are necessary. First, Joe recommended only the most critical repairs and gave me a tentative timeline of when other repairs may be needed. I'd be driving across the country and he made sure I was traveling in a safe vehicle. When I arrived out west in the scorching heat, my engine light went on. I took it to the local Scottsdale dealer on Camelback and they gave me a long list of critical repairs over $3500! They made it sound like my car would drop out from under me if I didn't have the repairs done. I called Joe. He disagreed with the assessment and spoke directly with the Scottsdale dealer. He is amazing. I took the car to a very reputable repair shop that my cousin has worked with for years, IMM Auto in Tempe. Cost for the actual critical repairs, plus a repair that would be needed by next summer, under $1000. My 4Runner is running great! I wish there was a Kenny Kent in every city that I could go to. I trust not only Joe Fredrich, but also the Kenny Kent dealership.

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

Sales men located here we're very nice and helpful to get the deal. I wanted at the financial…read moremanager lady here was really nice in person. Then after that I called and had a question and she was just over the top mean and snarky and nobody seems to actually know when all the paperwork were filled out and they made a mistake and didn't write my $500 deposit in the first time so we had to sign paperwork twice

Bought a used car and not even a week later it had to be jumped. When it was checked, the battery…read morehad almost no juice. There is no way that it got that bad that quickly so it was definitely never checked. We were told they perform over 100 points of inspection on their used vehicles, but I guess the battery life is not one of their points. Dealership wouldn't help us at all. I get the "as is" statement but also it's terrible customer service retention. It's ok, I went and bought a brand new Ford Escape a few weeks later at a competitor. Will never return and will not recommend to anyone I know

Stay away from these people!!!!!! Took almost a week for them to tell me the quote I got on Monday…read morefor $950 had changed to $1300. Why give a quote when your not going to stand behind it. Very bad business!!!

From the owner: You Need It....We Have It!…read more Liberty Auto Salvage is a distributor and supplier of automotive parts and accessories. It supplies products to various manufacturers, including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Ford, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Saab, Saturn and Kia. The company offers a range of products, such as tail panels and lamps, door handles, fuel tanks, door side mirrors, interior trim panels and door window regulators. It also offers other products that include panel moldings, door glasses, head clusters, steering wheels, dash panels, seat belts, air injection pumps and exhaust pipes. In addition, it supplies fan clutches, oil pumps, engine mounts, valve covers, drive shafts, oil coolers, torque converters, suspension compressors and electrical switch panels. Liberty Auto Salvage is located in Evansville, Ind.

I realize that we were wanting a car under 10 thousand, and it was at the end of the day, but the…read moresalesman could have done better with checking the car out, and it didn't even get detailed, it was full of dog hair, we can't turn on the air because of the dog smell and hair comes out of the vents and some of the things in the car doesn't work. Also, it is NOT worth what we are paying for a 16-year-old car, which sometimes we are afraid is going to fall apart. I expected better from D-Patrick; the last car we got from there was perfect, and the salesman was great. The one we had this time, I don't want to be around him. I know I bought it as is, but this is ridiculous. There are a lot of things we have to replace on it. This time, I don't even think I will recommend you like I did last time.

I see this "dealer" has 2.5 stars on YELP - Shame on me for not doing my homework before I…read morepurchased a vehicle from this dealership. Purchased a used vehicle from this business. Vehicle had multiple service lights on, and we agreed that they would take care of the 'service engine light', but not the others and agreed to reduce the price (which was $1000 overpriced anyway). The took care of the service engine light and we drove off the lot. One day later, check engine light is on (so apparently all they did was simply reset it and did not fix what was causing it). I actually figured they would do this, so while I'm not exactly surprised, I am disappointed and calling and speaking with our sales rep, Mason, didn't do a bit of good, period. Like I said, shame on me. We were also going to buy another vehicle from them this weekend, but LAW Chevrolet in Boonville has much better YELP and GOOGLE reviews, so we'll be taking our business there. Wouldn't want to get scammed twice in same week. It's further away, but definitely worth it.

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

I am extremely disappointed and frustrated with my experience at this dealership. From the very…read morebeginning, I was given the runaround. I sold my vehicle on a Thursday and was explicitly told I would be paid the same day. When I arrived, the person I had been working with was suddenly no longer employed there, and I was handed off to a sales representative who was dismissive and unhelpful throughout the entire process. I was then told my payment would be ready on Monday and instructed to reach out that morning to confirm pickup at a different location. I did exactly that, only to arrive and find out my check was not there. After repeatedly telling the salesperson that I live five minutes away and would pick up the check in person, I was then informed--at the last minute--that it had been mailed instead. Clearly, there was zero communication between locations. My instructions were not passed along, and the agreed pickup time was never relayed. This level of disorganization and lack of accountability is unacceptable. To make matters worse, I attempted multiple times to contact management to understand what went wrong and resolve the issue. Not a single call was returned. That alone shows how little they value their customers. This experience was a complete waste of time and a perfect example of poor customer service and even worse communication. They tell you what you want to hear to get you in the door, then fail to follow through. If you're considering selling your vehicle, do yourself a favor--sell it privately. You'll likely get a better deal and avoid the headache of dealing with a business that clearly does not care about its customers. To say I am dissatisfied would be an understatement. This was a frustrating, disorganized, and frankly deceptive experience from start to finish.

Scamming staff and bad customer service not recommended!…read moreDriving your car like junk and blaming you for "new" issues!!! They should be turned down!!!

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Had a Chrysler Fiat vehicle towed over the weekend for my son (a University student in the area) to…read morethis facility as it is listed as a Chrysler service center. Receive a call this morning stating that they don't work on Chrysler Fiat products. It's a simple break line replacement but they don't have mechanics that can warrant the work so they refuse to do it. On top of having to pay another 85.00 tow bill to relocate it to another facility, when I mentioned I would complain to Chrysler corporation, Josh the "manager" condescendingly asked if I needed the complaint number. No empathy shown and when I asked why they are listed on their own website as a Chrysler service center they only offered excuses. Avoid this dealership and service department!