We had a frustrating experience. I found Bennet Kildow & Dejarnatt by driving by every day, and wanted to try to support a local business instead of a chain like HR Block. Wrong choice. We brought all of our information in in late February, and were told we would need to file an extension. We had no communication about the process or progress, and had to call repeatedly to find out the status of our tax preparation. SIX months later we were told that things had been filed and were charged an unexpectedly high price. Things were fine in the end, but be sure to ask for a realistic timeline and cost in advance! read more