Been using Roberts and Company CPA's for 30 years, good people that get their work done timelyread more

The team here is top notch! I contacted Roberts and Co. when I started my Airbnb and I no longer…read morefelt confident that TurboTax was doing the job for me well enough. In fact, they were able to save me $2k on my taxes and got me money back instead of owing! I would highly recommend Roberts and Company to anyone. They were friendly, knowledgeable, listened well and explained my tax issues to me in layman's terms. Also, after shopping around, I found most other firms I contacted had very high minimum fees and went with Roberts & Co. because they took the time to talk to me while also having lower minimum fees.

Delay after delay for an estate filing, and by delay I mean close to a year behind when it should…read morehave been done. Its holding up another estate filing that I need to complete. No apology or any care about sticking to the deadline they provided. Very unhappy with their service.

I have used Van's office for over 15 years to file my taxes for my husband and I and my business…read moreand I wouldn't switch to anyone else even after moving quite far away. They are fast, efficient and always helpful.

I've been having Francis and Company do my Federal Returns for over two decades. Their work is…read moresuperior and I would highly recommend them to anyone who is looking for a very competent and friendly firm. They're always available to answer all my questions and their returns are always filed on time!

This place is the best. They do my taxes annually and give me solid and dependable feedback. Any…read moretime I have a question, they make time for me. I know they are busy, but they always take a moment to give me good advise or answer my question. I highly recommend this service over a place like H&R Block who is just out to swindle their customers.

Wilson Tax and Accounting has been doing my taxes for 2-years. I have found their communication to…read morebe unreliable. This year, despite getting my documents in early, my return was still filed late. I am still trying to clear this up but it seems they may have lied to me about an extention being granted because I see a late penalty on the bill. I would not recommend going to them for small business taxes.

After 34 years of doing business with Scott and Kim, I have to say that I never thought I would be…read morewriting this review. When I started with Wilson's, dad and his wife were running things. They did payroll for up to 55 people and all my taxes for 10 years. Then I sold out of that business and bought a new, smaller company. Still, I had them do my taxes up until about 5 years ago, when I decided my returns were so simple, I would just do them myself for $100 to $150. I gave their company a lot of business over decades and during the past 5 years, when I've had a question, Scott answered it. He's always given me good advice. This year, I decided to give him my business return. I gave him my documents on February 15th, but emailed about a week later to ask when he thought my return would be done. He indicated probably the week ending Mar. 2nd. I waited and waited, but no word. I was preparing for SURGERY and started to PANIC. THEY HAD MY DOCUMENTS FOR AN UNREASONABLE WHOLE MONTH! Four days before the tax return was due, I emailed and said that if no one had started my return, I would do it myself. I got no response, until the day before the return was due. This caused a problem, because it was at the last minute, and the tax preparer told me she had no time to research an item. The return may have been e-filed with a $25,000 error, which seemed to the case according to the IRS website. This would make my personal return wrong, and I would be subject to penalties. I asked Scott if I needed an amended return and if so, would he go ahead and file it. I also asked Kim to refund a charge for a service I specifically asked them not to do, but which was CLEARLY indicated on the bill. I added that this process had been a fiasco, because I was really getting upset. I could have filed my own return on Feb. 15th. Instead, Kim replied that she had not charged me for that service and that she was refunding my entire fee. At first, I was confused about why she would do that. Then I realized it was her totally CHILDISH and UNPROFESSIONAL way of kicking me to the curb after 34 years, when a simple five minute phone call from Scott would have resolved the whole issue. Well, the good news is that I got back their exorbitant fee of $900, which I actually would have gladly paid, if I didn't realize they have an UNETHICAL WAY OF BILLING. They remove the individual prices for each form from the final bill and then tack on "administrative and other fees" without listing a line item for it, so that the client doesn't really know what they are being billed for. The last time I had an accountant file my business return, it cost $275, very clear billing. And since that accountant made a mistake, he still filed the necessary paperwork and refunded his fee as well. My take on the whole thing is that if you think you have been done wrong, and nobody is answering your questions, emails or phone messages, express it relentlessly if necessary. Bombard them with emails and phone calls. In my case, it did not take bombardment. Since they seem to be really THIN-SKINNED, make sure you tell them how bad you think the service is. They will refund your fee, so you can extrapolate that that means, "Go away; you're bothering me." Get yourself out unscathed, and go elsewhere. I'm sure dear old DAD is proud. UPDATE: I did my own research which took about 5 minutes, and just as I told the tax preparer, it was taxable. I did my own Amended Return for $100! I so appreciate getting my $900 back.

We had been a client of Parker Mooers & Cena for quite a few years. At first, they did our taxes…read morebut over the last 3 to 4 most recent years, they did our monthly taxes, payroll, and bookkeeping for our business. For the first couple of years, things went fairly smoothly. The bookkeepers assigned to us for the first couple of years were fast and efficient and completed our work usually in 2-3 business days each month. However, this year they switched us to Kim who was slow and expensive. They were charging us $100 per hour for her work. Although our business grew over the years the amount of work Parker Mooers & Cena completed has stayed about the same. Although our business grew significantly, retail transactions came over in lump sums every week so taxes and bookkeeping were about the same amount of work, merely larger numbers. I bring this up because this was Dennis's excuse for why our prices had more than doubled. About the only thing that increased was the number of employees so slight increases were to be expected for payroll service but we were quoted by Dennis when we first started bookkeeping services of about $350 a month. This year our base fee was $700 a month and most months were between $750 and $1000. While the pricing increased the service decreased. From the beginning communication with Parker Mooers & Cena has been pretty poor, especially from our accountant Dennis. While there was never a set discussion about the time our bookkeeping would take for the first few years it happened quickly and we had updated books usually the first week of each month. However, this year Kim always had an excuse for why things were taking so long. First, it was "emergencies" then it was "medical issues." While we are sympathetic to life happening there was never any communication and these things were not discovered until we reached out for an update on the work for which we were paying. One week we were told bookkeeping would be done by Friday. The next week rolled around and nothing was done. When I asked about it there were "emergencies." (see emails in images) However, no one from Parker Mooers & Cena reached out or communicated there would be a delay even though we were told things would be completed by a certain time. The first time delays happened I CC'd Dennis in an email and heard no response. When I asked Dennis why he had not responded he said " I get 100's of emails a day you can't expect me to respond to all of them." A couple of months later again we were told our services would be complete. However, medical issues came up which we did not find out about until we followed up. At no time did Kim or Dennis or anyone from Parker Mooers & Cena reach out to us. I directly emailed Dennis about this and he scheduled a time to talk to me the following day. He called the next day and from the beginning of our conversation, Dennis was incredulous at the idea that Parker Mooers & Cena had done anything wrong. When I brought up the medical issues and that we had hired Parker Mooers & Cena and not Kim and we were unaware of her medical issues and that those issues were not our concern as it related to business he said verbatim "those are your issues." Again we hired Parker Mooers & Cena, not Kim the bookkeeper. At no time did Dennis try to see any of our concerns from our perspective. He was angry from the beginning and acted as if we were wasting his time. He cussed at me on the telephone (see attached image emails) and never tried to solve the problem. Finally, Kim was extremely unprofessional. In emails, you would call things the R-word and overall lacked a filter. (see attached image of an email) We are a family business and my father-in-law had previously worked with Dennis. When I took over the financial side of our business Dennis talked to me like I was a child. It was clear he did not want to work with me. Dennis would answer questions if asked but never offered advice. Dennis never reviewed our relationship to explain why prices were increasing. Dennis never touched base to see how their team could improve or make our relationship better. Furthermore, Parker Mooers & Cena knew very little about the specific tax codes for farm businesses and on many occasions, we would have to research them and ask about them. We were clearly not getting the service for which we were paying. There is definitely a communication issue that seems to start from the top and has trickled to bookkeepers like Kim at Parker Mooers & Cena. We are disappointed our relationship ended with Parker Mooers & Cena but they do not seem like a good fit for small businesses.

They've done our business and personal taxes for the last 4 or 5 years and the service has always…read morebeen excellent. The women at the front desk are always friendly, organized and professional. Our questions are promptly answered, and the last time we met with Johnnie, my husband and I left with a much better understanding of recent tax law changes. Highly recommend.

I have several issues with this company. 1. I emailed them…read moretwice through their "Contact us" on their website. No one ever got back to me. 2. I called today to get an appointment to see what they offered and explained what I was looking for. I was told that IF I became a client the hourly fee to meet with them would be rolled into my payment for services. But if not I would "just be responsible" for the regular hourly rate. I did not even ask what that was because the other companies I have reached out to have all met with me gratis for an initial consultation. I am self employed, I "get" the desire to be paid for one's services. But I also "get" that if you want new business you have to be willing to sell yourself and one should not be charged to shop. Needless to say, Carter & Co. are off my list of potential new accountant firms.

A wonderful CPA office located in Mill Creek, WA. The staff is friendly, keeps you well updated on…read moreyour return progress, and is available to answer questions in a quick, professional fashion. They make certain you understand any questions you have and prepare returns in a timely fashion for a competitive price. I would highly recommend this great CPA office for your tax or other accounting needs.

I can't say enough good things about Tomko Tax Consulting…read more I've been using Shanna and Todd for quite a few years now, having used them the first time when I was going through a divorce and the return was quite complicated. They even reviewed my prior years taxes, found errors, submitted amended returns and literally saved me thousands. They've always been incredibly accommodating. After my first year with them, I no longer feel the dread of the season or the desire to curl in the fetal position as tax time nears. Beyond knowing I'm getting the best return possible...I've also consistently been impressed with how they embrace technology. From my first year, physically dropping off copies of receipts and w-2s to uploading scanned images to an FTP server, to online form submittle...they're always looking for ways to improve the overall experience. Everything from start to finish can be done online now, even the payment. They are more than smart. They are accessible, friendly, honest and absolutely confidential. They always make time to answer questions...and to make sure the entire process is transparent. It really couldn't be any easier.

Shanna has been my accountant for over 10 years. She's proficient in the complexities of self…read moreemployment income taxes and rental property taxes, among other things. Her prices are always reasonable, and she is prompt, efficient, reliable, and quick to respond to questions and concerns. I have and will continue to recommend her to all my friends and co-workers. She's also a really nice person! AAA+++.