We had Jenn Marie Pelfini as our buyers agent & she did an outstanding job navigating our house search and numerous viewings, then getting us over the finish line in our recent home purchase.....She is great to work with, keeps the transaction rolling along and just like my CPA , she makes sure all the "I's" are dotted and the "T's" are crossed.....Job well done , Jenn Marie,.......Highly recommend her for your RE needs......Jeff & Claire read more

I met Jennifer and JB Benna over a year ago when we started our search for the perfect home in Reno. At first they come off very professional and knowledgeable. In the end they were totally lacking in protecting us from sellers that cleared lied on the homes disclosure, which is illegal! We also let them sell 2 other properties too so they made over 100 grand in commissions. We found a perfect home and started the negotiations. Since I really wanted the home I had to pay top dollar for it...I can't blame them for this but I think their advice wasn't the best for us. We closed escrow on this home one year ago. The home had a pool and spa that were not inspected at all. They assured us that this wouldn't be a issue. When we were doing the final walkthrough I lifted the spa cover and it was half filled with filthy water and a few plastic bottles...I was appalled, JB said, " oh it's no big deal I see this all the time". I should have stopped the close right then and there. Hindsight is 20-20. We have bought and sold several properties over the decades and have always done very well. None of these properties had a pool so we were not aware of what to do as far as inspections went. This is where they failed us miserably! The pool and spa were destroyed, literally broken, leaks and serious damage all around. It was a nightmare for us. Especially after we paid the full asking price. Our family attorney advised us to sue and we started steps in that direction since the seller has clearly lied and used deceptive practices to hide damage. Literally everything In and out of the home was broken or damaged in some way! We decided not to take the legal route since it's so negative and stressful, even though we had a winning case. It's just money and we love the home. For my part I leave my home in pristine condition and give my buyers everything they ask for. From my art on the wall to furniture that fits, it's just the kind of woman I am. In retrospect I know what a smart agent would have done: They would have required 40 grand held in escrow until the pool was opened in the spring. I referred one of my girlfriends to them and thank god she wasn't impressed with them! I'm writing this to prevent any Yelp friends using these horrible agents. When buying a new home it should be a happy, blissful time in your life. I have recently purchased another property in Reno and found a excellent agent! If you need a good referral just PM me. Thanks for reading my sad tale of woe :) read more

Benna Mountain Luxury - Real Estate Services Near Me - Reno, Nevada

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JB was so personable and professional. He wore a mask consistently since we are in the midst of covid. He was quite respectful of all the houses we visited as well as the wishes of all the home owners. When we wanted to look at a property he quickly made appointments to see the houses and got us in there to see what we liked! He helped us find our forever home and for that we are so grateful! After we closed on our house, we chose him as our real estate agent to sell some property for our mother. He works really hard for you and puts your best interest at heart! Great real estate agent, would highly recommend! read more

I made the mistake of using this real estate firm. I told them very clearly what I was seeking in a home. They showed me one dump of a house that was at the top of my price range. Then, they started showing me houses that were $100,000 over my budget. My wife and I emailed them to say that we could not deal with them. After a return email I thought that we were finished. Then, JB Benna called my cell phone and told me that I had lied about what we were looking for. He told me that he had shown us houses at an immense personal sacrifice. Then he got psychologically abusive. He told me that I was full of negativity and anger, and that we "owed" him. He asked how we were going to compensate him for his time. Then things got really weird. read more

My wife and I have had the privilege of working with Jen and JB on two occasions, first in 2017 buying our current home and most recently with selling our first home. In both cases Jen and JB were knowledgeable, professional and honest through the buying and selling processes. When selling our home Jen and JB did everything from taking professional photos of our house for listing, coordinating all of the inspections, navigating a low appraisal (and helping to keep our emotions in check!) and ultimately closing the deal. We could not have been happier with the attention and service we received and would not hesitate to recommend Benna Mountain Luxury and Jen and JB. read more

This is the absolutely best real estate team around! They are incredibly responsive and went out of their way to find us the perfect home. No one knows Reno/Tahoe like the Benna team. I was shocked to read to read that there was a negative Yelp review about these wonderful people. The statements in that review are in not indicative of our experience in any way. Unfortunately, there are a lot of entitled people out there with totally unrealistic expectations. I know that you and your family will be in great hands with Benna Mountain Luxury. read more

The Benna team just sold my home. Unlike some of the reviewers, I found them to be exceptional at their job. They were personable and professional. They clearly communicated realistic price expectations, and also communicated a strategy to get there quickly, while leaving the final decision up to me. Their strategy worked like a charm. They found a lovely family to buy my home within less than a week of listing it. They handled all the inspections and handled my expectations very well. When little things popped up, JB was always quick to text me and reassure me. I do deal-making for a living, but when it's a deal in which you're personally involved, it's inevitably more emotional. The Benna team did a really great job of managing all aspects of the deal and making me feel relaxed and secure. The bottom line is that I'd recommend them and would use them again. read more

The Benna team is amongst the most respected and sought after leaders in the industry. I am so proud to have had the opportunity to work with JB and his incredible team. My family and I are better off knowing these remarkable people. read more

Jen and JB have helped out my family buy and sell homes is the Reno/Tahoe area and we could not have been happier. The knowledge of the market is what impressed me most along with there recommendations throughout the transactions. Always willing to go above and beyond to ensure you are taken care of. They make this process simplistic!! Thank you for the wonderful experience. read more