Very responsive and helpful still just getting quotes but they respond and even offer options I…read moredidn't think about

I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

I wish I could give a higher rating than 5 stars!! I hit the jackpot when I chose Finally Clean to…read moreregularly clean my home at Holden Beach. I searched for a self-owned business that didn't hire out a team to do the cleaning. Amanda is truly the BEST. She uses high quality cleaning products and leaves every nook and cranny sparkling clean. My neat-freak husband is even thrilled!! She is very honest and trustworthy, too! Feel free to message me if you have any questions!

I can't say enough about Amanda's great work. She's very professional and pays attention to detail…read more I recommend Finally Clean for all your cleaning needs.

Stephanie is great and very thorough. I would highly recommend her but just don't take her away…read morefrom me!!! lol,

SMT Services really delivered with their prompt arrivals/communication and quality services. We…read morerequested for a post construction clean but had to change our appointment with SMT and Stefanie was very flexible and hardworking with her work! The value was reasonable as well and we'd definitely work with SMT again in the future!