We did a Yelp search for local carpet cleaning and Green Steps was 1 of 3 contacted. VJ responded…read moreback to me right away with a quote and then a personal note that he may be a little delayed in responding to any questions I may have because he was driving. He was prompt and informative with responses to our follow-up questions. We then connected by phone at the agreed upon time to confirm our appointment, price, and expectations. Today was our service day, and we couldn't be more pleased. VJ was super friendly and extremely conscientious about doing a through job, addressing our "trouble spots" and ensuring we were completely satisfied before leaving. AND the final cost was LESS than the original quote!!! Try finding THAT in today's market! From a value, efficiency, customer service, friendliness, and pride in work, we don't think you could do any better. Well done, VJ! We appreciate you!

Great service, friendly crew, very reasonable price. Had them clean some tile and grout and they…read moredid a great job.

Lou did a great job at a reasonable price. I scheduled through YELP which caused a time glitch, but…read moreit was an easy tool to use for communication.

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

My carpet is clean and smells good. I am so pleased with the whole process. Quick response for…read moreestimate, reasonable price and answered my questions completely. I received a reminder for my appointment the day before. I spoke with Josh first for set up appointment and Bryce followed through with the cleaning. I was treated with respect throughout the process. I highly recommend All Ways Organic

They saved my day and my carpet. I had pet stains...and stains from my college kids that had…read morereturned home, but they took their time and did a tremendous job! They fit me into their schedule at the last minute before I go back out of town. I also got a free citrus spot cleaner as well. The picture doesn't give it enough justice. Highly recommend!

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

I had Cape Fear Chem-Dry come out to clean the carpets in four bedrooms. Derek did a fantastic…read morejob. He was very detailed orientated and took care of all the stains and brought my high-traffic carpets back to life. He took the time to explain the entire process and advised me on how to care for them going forward. The customer service was on point and I found the price very reasonable, I Highly recommend.

From the owner: Our team at Chem-Dry of Cape Fear Chem-Dry provides Wilmington with a wide variety of cleaning…read moreservices designed to keep your home and/or business healthy and clean. We are independently owned and operated and have been serving Wilmington and the surrounding area since 2024. Call for a free price estimate or to learn more: (910) 994-7774.

Malik did a fantastic job and what a polite and kind person…read more The rugs look and smell like new and it takes little time to dry I will recommend them to anyone

Excellent!! Great service. Made appointment for noon and Albert arrived EARLY! He was polite,…read moreefficient and friendly. Carpets look great(LIKE NEW) Carpets only took an hour to dry. WILL RECOMMEND TO ALL MY FRIENDS AND COWORKERS.

The best guys to call when you need your carpets cleaned, period! This is our second experience…read morewith them- first time was awesome. We had a dog get sick, called and made a same day appointment and they were in and out in an hour. This time, our other German Shepherd got sick and made the biggest mess on the second floor and trailing all down the stairs. I called them immediately and because he knew it was on the stairs and I had children, squeezed me in so he could come and take care of it. Again, they came out and got every little bit out of the carpet. It looks brand new! The solution they use is not toxic in any way and has enzymes in it that will continue to clean even after they leave. They are so nice and professional and told me to call anytime I even have a small stain so they can coach me through what to use to clean it appropriately. Priced very fairly and reasonably. We will not use any another carpet cleaning service!

John is reliable and my rug looks amazing after he came and cleaned it! My dog got sick on my new…read morerug multiple times and I didn't think it would ever come out after trying to clean it myself. Low and behold the stains did come out and it looks like new again! Thanks John!

Excellent service! I hired George to clean a sectional, large chair and ottoman and a love seat,…read morethey all came out great. We have a 54 lb puppy and a grand dog that's 90 lbs both black Lab they had a blast but Our furniture didn't . George was very a good listener, friendly and efficient. His worker Conner was very polite as well as a hard worker. I'd recommend using Safe Clean to anyone. I'm very pleased with their pricing and service.

George and his great team did an amazing job! We have dogs + foster dogs and WOW have they…read moredestroyed the carpets ... or so I thought! We're incredibly impressed by the work - and the professionalism of this company. Enjoyed having them in our house AND loved the work they did! I will be having them back - based on the level of mud / dirt from freshly dug holes in the backyard - probably quite often! Great work, very reasonably priced!

Easy scheduling and excellent work. Just a pleasure to deal with. Love using local! Convenient…read morepayment options and thorough cleaning.

Great prices, Great work!!! Andy is amazing! He did such a…read moregreat job cleaning my sofa that my church contacted him to clean our sanctuaries carpet and pews. Another job well done! I will definitely continue to use Wilmington Carpet Care in the future.

We had an issue with our master bathroom shower floor where the grout was separating, causing tile…read moremovement and a slow leak. After trying to fix it myself and calling several contractors, 919-Tile clearly stood out because of their knowledge and professionalism. They arrived on time, communicated well, explained why the issue was happening, and got straight to work. Within about three hours, the repair was completed, the area was cleaned, and they even fixed our shower glass door that had been scraping the step--above and beyond. A few weeks later, a small section started separating again. I texted them a photo, and they responded immediately and scheduled a follow-up with no hassle. If you need tile work or expert advice, I highly recommend 919-Tile. I'll definitely use them again.

Extremely professional and John made our tiled walk-in shower look new again. John removed his…read moreshoes before entering our home protecting floors and carpets. He delivered what he promised and we are very satisfied. We would highly recommend 919 Tile.