I had an important question for Dr. Waterman. He kindly took the time to address it in a professional manner. Much appreciated.

Dr. Waterman is the man! His staff is kind, helpful, and professional. The facility is clean and there's plenty of parking. I'm under Dr. Waterman's care now and he's got a plan to whip me into shape. He knows his stuff and he's genuinely concerned about his patient's health. I like how he looks at my health history/previous treatments and makes recommendations that are doable for me. I highly recommend him if you are in need of a top notch M.D. read more

I was assigned Dr. Waterman when looking for a new physician after a hospital stay at UCLA Santa Monica, and I could not have gotten luckier. He is the absolute best physician I have ever been a patient to. He has a stellar personality to where I actually look forward to doctors appointments. He is thorough, caring, up to date on new medical knowledge, and would do absolutely anything for you to make sure that you are well taken care of and healthy. He goes above and beyond by explaining any diagnosis, as well as how prescribed medications work; I always leave the office with a better understanding of my health care. The front office is always helpful as well, and quick to respond to any questions I may have. If you are new to the UCLA system, their online portal called MyChart for all of the health, appointment, billing, and reminder information is incredibly easy to use and very convenient. I would (and do!) recommend him to absolutely anyone. read more

Humble, attentive and empathic, Dr. Waterman is an exceptional physician.  He genuinely listens when I relate my symptoms or ask questions. He is never dismissive or condescending. I trust him unreservedly. I was ill for some time and Dr. Waterman figured out what was wrong in minutes and treated me.  Following up over the next weeks, he kept in touch with me to make certain that I was improving. I'm so fortunate that he is my physician. I strongly suspect that my illness would never have been accurately diagnosed and resolved without Dr. Waterman's expert ability. The staff is friendly, efficient and on top of appointments, messages and paperwork. Phone and portal messages with test results or any questions are answered in record time with complete and thoughtful responses. And when Dr. Waterman doesn't know the answer to a question, he's honest and says so. He addresses issues using the latest medical research and does not hesitate to refer to specialists when he feels the problem is beyond his field of knowledge. Respectful and supportive in his approach, he asks questions in a way that is both thoughtful and considerate. He gives truthful answers, unbiased advice and includes me in my medical decisions. Most importantly, he is a sincere and kind person. read more

Words are not sufficient to describe Dr. Benjamin waterman qualities. He is attentive, responsive, professional, knowledgeable and friendly. He is an asset to the society and UCLA health system. He is beyond amazing. Any questions I have, he responds. His listening skills, to be able to diagnose the issue is very recognizable. Thank you read more

Gotta give this office 2 stars-can you imagine? Here's why it's not only one star- people go to school to presumably care for people and their well being. So I'm thinking their intention is worth two stars. The doctor was nice enough but definitely had strong opinions about everything. If you are into eastern modalities- don't tell him or risk being lectured. Phone call from him? Nope. This place is cavernous and managed like a corporate system. Its A massive, spinning office, totally impersonal follow up with the doctor / you have to write him via their online system.. test results turned up that my husband had high cholesterol and how did we find out? A note in the snail mail over a week later. No phone calls. Not getting into drawn out details - here's the scoop: I waited over an hour, the blood pressure machine was not even close to accurate (not just for me but also my husband a week later), the doctor was apologetic and blaming his staff for my wait- which was made worse because they got me started in the room then abruptly had me go back to the waiting room for another half hour. The doctor decided on a whim that I should get a tetanus shot - (ps: ?) and being the obedient patient I did. I told him my neck and shoulders were stiff a lot and guess what he offered? Another shot! Some concoction to kill the pain. He popped in and out of the room while popping in on other patients. I was getting bored and a little insulted actually and i sure wasn't going to get shots in my neck. I left, nobody cared- I stood at the exit reception for a couple of minutes but nobody appeared. Chaos. The handsome doctor did some blood work but I never received the results- I'm sure I have to go online and set up some account and learn for myself what they were- but screw it - I went to a smaller more human doctor office and left the WALL-E style of health care to patients who don't care or have Aspergers. read more

Dr Waterman always has time for me and is always on top of what's going on with my health. I have been very sick and probably shouldn't be alive right now. Dr Waterman has walked me through all the procedures I've had. I feel very comfortable with him as a person and as a Doctor. There's just nobody like him I was used to Doctors being distant and officious but Dr Waterman treats me like a real person. This is the Dr to go to. I assure you that once you have seen him you will never want to see another Doctor. read more

Dr. Waterman is absolutely FIRST RATE!! In addition to being incredibly knowledgable and well versed in the latest advancements in medical science, he displays a very real concern for his patients. He is careful, thorough, and very responsive. He is also friendly, personable, and posses terrific interpersonal skills. Dr. Waterman is a doctor for whom I deep respect and absolute confidence in his judgement. My experience with Dr. Waterman has been so positive that I have recommended him to a number of friends. ALL have had the same extremely positive reactions. Finally, you will find his office staff is efficient, responsive, and very pleasant. read more

Wow, haven't run across such a condescending arrogant person in a long time. I came to his office in order to see a different doctor, but he wasn't in. All three interactions with Dr Waterman have rubbed me the wrong way. The doctor I came for was attentive, calm, knowledgeable, and showed genuine concern for the patient. Each meeting with Waterman felt like I was dealing with a novice jittery used car salesman, on the take. Glad he has so many good reviews and has enough business, because he won't have mine. read more

Dr Waterman became my primary care physician starting in January of this year. He has been amazing. He takes the time to listen, ask questions and provide direction and options for improved health. It is very obvious that he truly cares about my health and well being based upon his suggestions and directions. His office staff is professional and caring and I know this is because of him. This happened! I had a concern and wrote to Dr Waterman on the UCLA site and he responded from his home where he was dealing with his own 104 degree temperature and the flu. Amazing! I feel very fortunate to have found a caring Doctor, that I trust, who goes the extra mile and than some. You will be lucky to have Dr Waterman as your PCP. read more

Dr. Waterman was good. I saw in an extended care setting and if I were closer to his main office I would see as a primary MD. Honest, accurate, and efficient. Could not ask for more. read more

Dr Benjamin Waterman is truly the best internist I've ever had! At 65 it is crucial To have a doctor who is truly dedicated to you and your health. I plan to Live a very long time and with his incredible doctor guidance I have the very best chance at a long and healthy life. For a patient of any age he is find! I've had to receive many referrals to see specialists. He has referred me to amazing doctors, like a pulmonologist and neurologist when I needed them. He communicates with them and is aware of my health status. Dr. Waterman is a doctor with caring regard for my family stressors. Discussing these sorts of things in a visit, he suggested that l might find help Seeing a therapist. He then immediately made a referral to behavioral health The nurses,aides and reception staff are a joy. When I put my head on the pillow at the end of day I no longer worry about my health because Dr Benjamin Waterman is MY doctor!!! read more

Since moving to this city I have received the best care possible from Dr. Waterman. He really cared about my state of health. My first visit I was asked of my goals for the future.I have never had a doctor ask me that before. I have faith in his skills and abilities to refer to specialists when necessary. I've never felt such healing in the last 3-years. He has already helped me tremendously on my path to being the healthy 24-year-old that I should be. read more

Dr. Waterman has been an amazing doctor!! I don't usually leave reviews but I feel like with doctors when you find a good one it's good to let people know. Scheduling an appointment has been very convenient. I'm usually able to schedule one a couple days in advance. The entire staff is super nice and Dr. Waterman always makes me feel comfortable no matter what the situation is. He's always able to figure out what the issue is and the best possible treatment. He's very knowledgeable and has a ton of experience. I feel very comfortable with the entire staff and highly recommend him to everyone! read more

Best experience ever! Dr. Waterman is kind, personable, and incredibly thorough. After much searching, I'm so happy I found a great internist in LA! read more

I would give Dr. Waterman 10 if I could! He is one of the most sweet, compassionate and capable doctors I have ever seen. He went the extra mile and then some for me. Even when I was in the hands of other specialists, Dr. Waterman continued to contact me to see how I was doing. He does his absolute best to not miss a diagnosis and I so appreciate his thorough care. He has been so patient and kind to me throughout my health ordeal. Thank you, Dr. Waterman with all my heart, you are a God-send!! read more

Your health will suffer after seeing this so called "physician". After 6 months of "treatment" (useless red herrings such as "prediabetes" indicated by non fasting blood tests, chest x-rays, and other non useful procedures) your condition will worsen. He is incompetent, unapologetic and inpatient to get you out of the door after seeing you. He ignores symptoms and is generally dishonest and a quack. read more

I've been seeing Doctor Waterman as my primary care physician for three years now. He has an excellent bedside manner--he is very approachable and takes the time to both fully understand whatever health issues are ailing you and to explain what treatment is appropriate and why. He is old enough to be seasoned and experienced, but still has intellectual curiosity and is current on all the medical literature. I've thrown a couple of curveballs his way with esoteric medical conditions, and he's consistently drilled down and taken the time to learn the medical consensus and refer me to a specialist when appropriate. Many doctors these days do not care about their patients and are in and out as quickly as possible, seeing everyone problem as something that can be solved with just an Rx. Dr. Waterman is not one of these doctors. He cares about his patients and he takes the time to make sure that you are getting the best possible care. Likewise, he has gone to bat for me against insurance companies, specialists who are giving me the run around, etc. I cannot recommend him highly enough. read more

The most important thing Dr.Waterman did was listen to me and took the time to get to know me, and he seems to truly care about my well being. Dr. Waterman always calls me back promptly, and goes the extra mile to make sure all of my concerns are addressed. I feel comfortable talking to him about all aspects of mental and physical health. I would highly recommend him to anyone seeking a knowledgable, attentive, and caring physician. read more

How lucky I was to have been sent to Dr. Waterman about this time last year! I was referred by a friend's long-time doctor who was no longer taking patients, and it was a great fit from the start. I was in a bad position, having just been diagnosed with cancer. I was in for a long, difficult year. Although he wasn't dealing directly with the cancer, Dr. Waterman was super clear and compassionate with great advice. He was in contact with my oncologist and surgeon, and made sure I had all the tests I needed before surgery, so that nothing would fall through the cracks. It was a tough year, but I have emerged with clear scans and I'm feeling great. In addition to keeping me medically on track, Dr. Waterman helped me to stay in the right frame of mind to get through this. I can't thank him enough, and I recommend him whole-heartedly to anyone who is searching for a great doctor. read more

Just started primary care with Dr. Waterman. This dude is awesome - he could teach a class on bedside manner, and overall caring for his patients. He was on time, on point, direct, understanding of concerns. I had a few acute issues that needed taking care of - he called me at home at night after my visit, and then he called me again the following night just to check-in. I feel lucky to have found this doctor. I am a 51 year old male, and I hope I can keep him as my primary care physician for the rest of my life. He's great! read more

I became a patient of Dr. Ben Waterman's after my primary physician retired a few years back and I'm sure glad that I got to him. While I was honestly concerned to see a new Dr. after so many years of being treated by the same person, Dr. Waterman jumped in and took over my care and has done a great job doing so. His bedside manner is great and he spends as much time my as needed to listen to any concerns I have and answer all of my questions. He's quite knowledgeable and very thorough. His Nursing staff is also wonderful. When I've needed prescriptions, they are always waiting for me at the pharmacy when I arrive. I even got a follow up message on a Saturday after my test results were in and that's comforting and rare in this world of healthcare. Cheers to a great Dr.! read more

Dr. Waterman is confident, caring and extremely thoughtful. He took a complete history, listened carefully to my own diagnoses and had a very specific course of treatment to get me feeling better. He gave me a tremendous amount of focused doctor/patient time which I truly appreciated. When to comes to seeing doctors I admit I am a true baby and It takes a lot for me to give in and go to the doctor and now that I have a doctor that I trust and respect, I won't wait so long in thinking that I can treat myself. I have waited a long time to find someone like Dr. Waterman when it comes to my healthcare needs and I'm really glad that he is young and hope that he will be in practice for many, many more years to come so I won't have to search for another doctor anytime in the near future. read more

I had been a patient of an incredible doctor for over 51 years. When that doctor retired, I was quite upset as he was VERY special to me. I had known and trusted this fabulous doctor and now I had to find a new physician......what a task !! I tried one doctor but was not happy with the care and once again I was at square 1. I was recommened to Dr. Waterman and the care I have received has been extraordinary. He has been incredible and I feel so lucky to have found him. A great analogy is how do you replace Vin Scully....you don't, but I am so fortunate to have Dr. Waterman as my new doctor. I cannot thank him enough for his kindness, and gentle care. He is simply terrific. If you are in need of a physician, I could not imagine anyone as professional, intellegent, and caring as Dr. Waterman has been. read more

Anyone out there old enough to remember Marcus Welby from the TV show will appreciate this comment. Marcus Welby is my nickname for Dr. Waterman. He has only been my doctor for a little less than a month, but has already made a tremendous difference in my life and health. Blood pressure has been an issue for me for more than 4 years. I have been treated for it by a doctor all these years, but it continued to rise. It is now normal. My previous physician strongly recommended I quit smoking (a 40 year habit), but didn't really offer any ideas as to how to go about it. He did. It's only been 2 weeks, but I have no craving, or other unpleasant effects, and I'm done with cigarettes, hopefully forever. My 30 year old cough which plagued my life is virtually non-existent. This is a doctor who doesn't just return calls, he MAKES OUTGOING CALLS just to see how you are feeling, if the new meds are working, etc. Like I said a modern day Dr. Welby. This weekend I had a problem with my lower back and an area I now know is the bursa. It's been there for quite a while and I had complained to my previous physician with no suggestions. After spending 2 days flat on my back in serious pain I called his office this morning for an appointment. The next available was this Friday afternoon. I explained my problem and the nurse said she would let the doctor know. 2 hours later they called back to tell me he could see me at 2:30 today. I walked in to a very full waiting room, and when I asked he admitted he was swamped today. I left there an hour later pain free, and with a prescription which will hopefully make this issue a thing of the past. In addition to his obvious breadth of knowledge, and willingness to 'color outside the lines' to help a patient he is charming, attentive, sincere, personable and really made this old lady feel like he cares, which I'm certain he does, about all his patients. If you are reading this and looking for a new physician I urge you to check him out. In this day and age it is extremely refreshing and heartening to find a 'primary' physician who will make and take the time to listen, investigate, and when he can improve his patient's circumstance. read more

Dr Waterman truly cares - that is perfectly clear every time I have sat down to talk with him. I've been seeing Dr Waterman for 2 years and have trusted his advice on every medical question I have brought to the table. It is tough to find a doctor that will give you a call when he is off the clock to check in and make sure everything is running smoothly - that is the type of attention he gives to his patients. Overall - great guy with an extremely professional demeanor. I would recommend Dr Waterman to anybody with both a simple and complex medical background. read more

Our internist that my husband and I have been patients of for over 35 years just retired. We loved him and had so much confidence in him, we asked for a referral. He referred us to Dr. Waterman and today was the first day that we met him. My husband had not been feeling well. Dr Waterman was so thorough with all the tests he did that was needed for a diagnosis. His bedside manner was wonderful too, so kind and caring. Tonight my husband got a phone call from Dr. Waterman to see how he was feeling. I feel very good knowing that we just found another great Dr. read more