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10 months ago

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7 years ago

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6 years ago

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5 years ago

horrible experience both with the doctor and his front desk . Rude and unprofessional. Avoid this place . Total waste of time!

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9 years ago

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Ask the Community - Alex Messina, MD

Review Highlights - Alex Messina, MD

I have been to several doctors and been misdiagnosed, dr Messina figured out my diagnosis RIGHT AWAY !!!

Mentioned in 62 reviews

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UCLA Health 2020 Santa Monica Internal Medicine

UCLA Health 2020 Santa Monica Internal Medicine

3.7(34 reviews)
0.0 mi

i have two doctors who i see in this location, one of which is my primary care physician, and one…read moreendocrinologist). both are fantastic (dr. schoenbrum as my PCP, and dr. chang as my endo, and dr. ) who are compassionate, patient and caring. i recently had a four-night hospitalization at ronald reagan due to an h. pylori infection which caused me to have ulcers in my stomach and vomit for several days as there was blood in my stomach. these were doctors i had seen in my follow up and i could not be happier with the results. i highly recommend both of them. the location is easy to find, though be forewarned that parking is a bear even in their lot. the good thing is that there are lots of shops and restaurants around the area, so if you need to do something in the area, you have lots of choices.

Awful service. Beware it will cost you $480-1150 just to establish care here. They made me do a…read morevideo call to "meet the doctor" then billed me a level 5 though I didn't get any care, I was just going over my history. I didn't even mention problems I want to address. They do this to extract $ from you so you won't be "surprised" when they charge you money for asking a question at the annual yearly exam. So I wait 6 more months,the doctor remembers nothing about me and has an attitude of "why are you even here" because I'm healthy looking etc. It was such a waste of time. My doctor also seems miserable and overworked. Isn't helpful when I reach out for medical clearance via the portal either. My video call was in 2025 so that charge didn't even go towards this year. I wish they had clearly informed me more about the process of establishing care because I would've conducted myself differently if I understood. Now I don't even want to come back here I feel completely unwelcome and disregarded. I'm a cancer survivor that does need to do various follow ups but "my" doctor could care less about me. Sad

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UCLA Health 2020 Santa Monica Internal Medicine
UCLA Health 2020 Santa Monica Internal Medicine
UCLA Health 2020 Santa Monica Internal Medicine - The building from parking lot

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The building from parking lot

UCLA Health 15th Street Primary Care

UCLA Health 15th Street Primary Care

3.7(47 reviews)
0.5 mi

Dr. hingorany (cardiologist) is so rude! I've had wonderful experiences with other doctors but not…read morewith her. She takes care of my grandmother who has dementia and does not accommodate her. I will follow up with ucla and report her attitude and priorities around billing and lack of patient care. I do want to give kuddos and a special shout out for the following doctors that have gone above and beyond in my grandmother's care: Dr. Catherine Lindsay and Ivette Jimenez

Dr Lee is top notch physician! My husband sees him every year for physical and he has full of…read moreknowledge , really good bedside manners and really good assessment skills! On the other hand, the nurses aide that's in his office was not nice at all! Very rude! No bedside manners whatsoever! She did not introduce herself to him, did not make any eye contact or any type of connection to him, or even communicate and explain what she's going to do to him. She was doing ekg, and she looked stressed telling my husband blaming him for his hair and rudely asked him to stop talking! My husband gets very nervous every time he goes to a doctors office just because of a visit ... but this nurses aide did not help the whole situation! It wasn't like this at all either the other nurses last year but this one that was w him today was very rude and has a very condescending tone. My husband was very bothered by it. I told him to write an evaluation about it and he didn't want to because he said he does not want to put this nurse in trouble and he said he likes Dr Lee a lot and that's what matters to him. Dr Lee is definitely 5 stars but I'm taking off 3 stars because of this nurses aide!

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UCLA Health 15th Street Primary Care
UCLA Health 15th Street Primary Care - So pretty

So pretty

UCLA Health 15th Street Primary Care - Pretty office on 15th floor; beautiful view of the city from every window in the waiting area

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Pretty office on 15th floor; beautiful view of the city from every window in the waiting area

Philip Bretsky, MD, PhD

Philip Bretsky, MD, PhD

3.3(81 reviews)
0.1 mi

I've been under Dr. Bretsky's care for the past 8 years. He is super-smart and attentive. He takes…read morethe time to answer all of your questions and concerns. And he always calls to follow up on lab tests and other procedures. I couldn't be happier!

Great Doctor. Attentive. Smart. Front desk very nice. Sunny, clean, and bright office. You only get…read moreto see Doctor Bretzky for your physical and if you are really sick. Otherwise it's the Physician Assistants. That was ok with me as I liked the PA I usually saw who was Jillian. She seemed to know when she needed to bring in the doctor and when she didn't. That being said, I was never very sick so she could pretty much handle everything. I am very sad that I have had to leave their practice. When you turn 65, I guess they feel they don't make enough money with what Medicare plus what your supplemental pays for a visit, so they charge you a flat fee EVERY YEAR just to be a part of the doctor's practice. $1500 extra per person, per year! Doesn't matter if you have great supplemental insurance (which we do). That's a lot of money and we couldn't afford the $3,000 a year. I guess it's the new thing and other doctors are doing it. But it's not for me. I am now at a wonderful doctor who is excellent and very happy to take Medicare plus my supplemental. He doesn't need for me to pay for him to have a much fancier lifestyle than what I have. He can drive a Prius just like me and it's ok with him. Maybe Dr. Bretsky doesn't want to do Geriatric Medicine and it's his way of thinning out the older patients. I get that. That's his choice. But then I'm not sure why the office acted surprised and a little disappointed that we weren't staying with the practice when I let them know. So if you're in you are creeping up on 65 and looking for a doctor, just be aware that a large fee per year will be looming in your future. If you're ok with this, then he's a great doctor and a very nice office.

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Philip Bretsky, MD, PhD
Philip Bretsky, MD, PhD
Philip Bretsky, MD, PhD

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UCLA Health Santa Monica Internal Medicine

UCLA Health Santa Monica Internal Medicine

3.3(27 reviews)
0.4 mi

Dr. George Yen is the man. I really love him. I have had a lot of physicians at UCLA Health and he…read moreis amazing! Yes, it takes forever for an appt. There are ways to get the same day, but you have to call early in the morning.

The worst emergency room experience I've had in my entire life…read more I came to UCLA Santa Monica ER on June 30, 2025 around 1:30 AM with dizziness, high blood pressure, and a headache. I was subjected to multiple failed and painful IV attempts by four different nurses, one of whom grabbed my arm roughly. My concerns were repeatedly dismissed. I was then left hooked up to an IV without a call button, unable to move, and had to scream for help through the door just to get someone's attention. The nurse who finally responded told me she could "see my vitals from somewhere else" and walked away without checking on me. This is negligent and dangerous. I have filed a formal complaint and I encourage anyone who has experienced mistreatment here to speak up. This level of care is not just unprofessional -- it's unsafe. Thank you for the response. I have already submitted a formal complaint to both UCLA Patient Experience and the California Department of Public Health. I'm open to sharing additional information through the proper investigative channels, but it's also important to publicly highlight this issue. The lack of response and care I experienced was deeply upsetting, and I hope real steps are taken to prevent this from happening again.

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UCLA Health Santa Monica Internal Medicine
UCLA Health Santa Monica Internal Medicine
UCLA Health Santa Monica Internal Medicine

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Alex Messina, MD - internalmed - Updated May 2026

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