Was overcharged on the phone still didn't receive my payment back of being overcharged when the 24 big round pizza was delivered the big bonito half the pizza was smashed never refunded or discounted or compensated horrible customer service read more

So wish I didn't have to leave 1 star...undeserved! This place has the rudest employees! Not worth it. I've lived in Westland since '79...and there are too many awesome places to give my hard earn cash to the young kids working there that have no respect. A young cook and his girlfriend (cashier)...way too touchy! Customers should never see that! Pizza is subpar. Service horrible. Never answer the phone. Not open during the posted hours. Young...rude...inexperience workers. Here's a tip! Want excellent pizza and excellent customer service? Head over to Pizza Vino in Plymouth! Let this place implode! read more

Wayne Road! And Ford! They do it right...Dats a Nice a slice a....I will return, I will !

Good pizza, and the Benito bread is amazing. Also tried the cinnamon apple cheesecake pizza and it's pretty awesome. Only beef with this place is getting them to pick up their phone. During later hours they don't pick up the phone, usually takes several calls before they pick up. Also I think they close way earlier than advertised a lot because we'll call during business hours and no one answers. Food is really good, but customer service kinda kills this place. read more

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Pricing apparently changed and they now charge per topping even for a specialty pizza. Did they explain that? Of course not. They took the order and when I arrived a $6 pizza turns out to be $11. It's just bad service and everyone stood around looking confused and careless. Then I get home and realize I didn't even get the toppings they made sure to charge me for. As well as the pizza tasting like dough. I had to finish cooking it when I got home, which defeated the purpose of even ordering. I'm pissed and I'll never return! There are too many food places in the area to ever give my money to them again. read more

Excellent! Great service. They obviously use quality ingredients and higher quality people.

Gross pizza and usually it's good. Wasted 30$ on hard pizza with old cheese and same for the large banito bread hardly any cheese so it was hard and the sauce containers were like 1/4 full WTF think they gave me someone's order that canceled and been sitting there for hours... it was gross.. never going again I will go to jets across the street if I want pizza around there! read more

New to the area I wanted pizza. This is an amazing place to order from. Everything was delicious and is easily somewhere I'll order from again! read more

Stay the hell open till midnight if you say you're "open till 12am". They do have good pizza, but the app sucks and they like to close earlier than listed. Cmon Benito's read more

I always get my deep dish from here. Since about 2006. Always hot, on time, and not short on items like other pizza chains. read more

Benito's Pizza - pepperoni, olives, and cheese - Pizza Near Me - Westland, Michigan

My girlfriend just called and placed an order, the person who took the order was very rude and unprofessional. Definitely sounded as if he hates his job. We will not place an order from this establishment again. read more

Love the pizza/wings at Benitos! I have been real hard pressed to find an average Benitos around my place and this location didn't always make the cut but they seem to have really turned it around giving it a make over and are under new crew new management so I will definitely be putting this on my list of places to go! read more

Good pizza, never have had a bad one yet. Great toppings, selection, flavor, and amount of toppings you get on your pizza as well. read more

Best experience ever! I came to this location and I enjoyed my entire order from the cheesy Benito bread to the delicious pepperoni deep dish, manager was very kind and brought the pizza out to my car due to me being handicapped, I don't understand the bad reviews and love this place every time I have had an order they answer instantly and get there pizzas out in 15 minutes I love this pizza and will return shortly read more

Benito's Pizza - Delicious big meal pizza - Pizza Near Me - Westland, Michigan

I absolutely love the pizza here. The Italian sausage that they put on is amazing. Whenever I have a lot of family over, I tend to order from here. read more

Benito's is okay. I placed my first order with them not too long ago. The food left much to be desired, although their speciality seems to be pizza (I happened to order their other menu offerings). It was a delivery order and the driver was kind. I wouldn't mind going back to try their pizza but I'd have to pass on the rest. read more

Delivery was on time.. The pizza looks and Taste Great. I will definitely be ordering again. Amazing Pizza And Bread.. read more

We love the deluxe specialty square pizza that comes with pepperoni, ham, bacon green peppers and onions. The cheesy bread is always a favorite as well. The sauce is delicious and the crust is crispy. It is a standard walk up counter service and we sometimes get mixed reviews with the employees attitudes. The pizzas are always outstanding so that's really all that matters at this location. 3 stars and I'll be back... read more

The manager was totally inept and rude in regards to a credit card purchase. We ordered food over the phone with a credit card and received our food. The delivery driver (who later claimed to be the manager but refused to give his name) said he didn't have the slip to sign for (RED FLAG), but we signed a blank slip and even gave him a tip thinking nothing of it. A good time later, the business called and said there was a error with the credit card machine and they would need our information again (RED FLAG). We told them we would contact the bank and find out if the charge went through, and if not we would pay again. In the process of calling the bank, this place called us 10 times demanding payment and even threatening to call the police. Never mind, they have our information, names and address! So after calling them back after finding out no charges were made, we were threatened with a visit from police again! At this point, it turned ugly as the driver came back demanding payment. Never again! read more

Love the pizza here. Great specials, quality toppings (bacon is real crispy bacon, not the weird ham, or fatty stuff). It's a solid chain pizza store give them a try. read more

After working 12 hours I had to go to physical therapy. As I left p.t. benitos next door smelled so good so I went inside and placed an order to go. Deep dish with ham bacon and pineapple on half and ham bacon and onions on other. I just assumed it was correct and drove home with it. Get ready to eat and of course its not correct. Regular pizza not deep dish and has olives on half. I called and talked to a female manager who was extremely rude and needs to learn how to deal with customers. She admitted that pizza was wrote up wrong and didn't say deep dish but said it was impossible for hwr to have put olives on it. She said that I had to drive the pizza back to her to remedy the pizza. I said just to give me a credit for future use. She said she couldn't do that because she didn't put olives on it. Even though she admitted that the order was written up wrong and still wasn't deep dish which was 100% their fault. read more

My favorite pizza place! They always make our order just right and the pizza is always on point! Great job, thanks for never disappointing!

We love pizza from Benito's. Out of the many pizza places in this area, Benito's is always our pick! We've never had an issue with our orders - whether they be pick-up or delivery. read more

We've been ordering from Benitos for almost 8 years twice a month. They have had some great employees but lately the "manager" Christina has been so rude and never EVER gets our simple order correct. She actually seems annoyed when I ask her if they have any specials on different pizzas and bread? That's literally your job to tell me and that's what it means to be in the food industry.... specials. Unfortunately I'll have to order jets from now on because her shitty attitude isn't worth it anymore. read more

What a horrible experience. We ordered food from them for delivery and they delivered it to the wrong address. When calling to check on order they admitted this and said they would fix it, another 45 minutes went by and we called again. They again delivered to the wrong address and claimed they tried to call. Zero missed calls and confirmed addrsss with them each time and on online order. "Manager" who I spoke to each time was horrible and rude. Never giving them business again. read more

Advertise $1 lunch slices yet never have them during lunch. Save your time and money. They just have an oh well attitude.