My bride loves coming here for her birthday. We have pretty much been going once a year for over 10 years now. From first going when we started dating and now 3 kids later, we have kept the tradition of going for her birthday. Main reason being she gets a free birthday meal, and while the deal has changed a couple times over the years, I believe you currently get a $50 credit. We've gone exclusively to the Sugar Land location, and it's been very consistent in service and the food is always on point. Something about that butter that they use in their fried rice just leaves you wanting more. The cooks and servers are always friendly and enthusiastic. And while the show has gotten repetitive for me personally, my kiddos truly enjoy the spectacle when they go. I will say though, this last visit, Elvis was our server and he was attentive, professional, thoughtful, and showed a quality of wanting to learn more about different things, including customers. A young man who works hard and shows a desire to achieve financial independence is downright awesome and inspiring. While I will say although the food is good every time, it is pretty expensive and so we don't regularly come here. And it does take time with the hibachi. But for special occasions, it is definitely a memorable time. **I'm not sure if it is just a birthday thing, but you can ask for them to take and print out a picture for you, which comes with a paper Benihana frame! read more

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We had reservations and was seated for five other people. This was our first time going so we wasn't sure how it all worked. There was a couple to the left of us and we were in the middle and a couple to the right of us. The guy introduced himself to the couple to run left and the couple to the right. After he addressed the occasion to those two couples, he never once said anything to address my husband and I. I told the waiter Excuse me sir, "This is our first time and you didn't address us at all. We just politely excused ourselves and walked out. We didn't appreciate being ignored. read more

I visited Benihana today to purchase $200 in gift cards during the advertised double bonus flash sale (5/7-5/9). When I mentioned the promotion, the person assisting me, who I believe may have been the owner, told me I would only receive a $60 bonus for the $200 purchase. I explained about the flash sale and he questioned where I saw it and asked me to prove it. I had to return to my car to retrieve my phone and show him the promotional email before he reluctantly processed and activated the gift cards. Throughout the entire interaction, he was rude, dismissive, and impolite. This was not a special favor or exception being requested. It was a promotion publicly advertised by Benihana. I was disappointed that someone representing the restaurant appeared unaware of the promotion and made me feel uncomfortable for simply asking to receive the advertised offer. I have been a frequent customer of Benihana for years and rarely leave complaints on social media, which is why this experience was especially disappointing. I truly resent the way I was treated. read more

Came here for Valentine's Day and had a great experience. Food was good and the portion sizes generous. We loved our server, John, and our chef, Jesus. Steak could've been a little more tender, but other than that we loved it. This wasn't clear to us upon ordering so wanted to mention that they will upsell the fried rice to be *chicken* fried rice, without mentioning that it is a $7.50 upcharge per person. Next time we will just get the plain fried rice. read more

Benihana - Sugar Land - Grill - Sushi Bars Near Me - Sugar Land, Texas

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So, my father always loved Benihana, so it was only befitting that we decided to come here to celebrate Father's Day. We made a reservation at 2pm for a party of 10 (including 3 kiddos). Given that it was Father's Day, it probably took our party about 15 to 20 minutes to be seated. Once we were seated, we were immediately greeted. Shortly after, the waiter came back and took our orders. The waiter was quick yet patient and very kind. He took all our orders and made some decent recommendations. Most of our party opted to get the chicken fried rice, with steak and chicken or just salmon. Our hibachi chef was very engaging. Both the kids and adults gave him their undivided attention. Our food was ready fairly quickly, which our table appreciated. The food, of course, was warm and fresh. Flavor wise, the food was okay. Overall, we had a memorable experience, Most importantly, my father enjoyed his time. read more

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I would give zero stars if I could!!!! Let's start with the thumbs in everyone's salad! Yum yum sauce is an extra 2dollars! Small portions for high prices! The food was beyond mid! Fried rice is 8 dollars more, when it's hibachi, what are we watching you make then other than the meat? The establishment needs to be updated badly! You can tell there was a fire and they did nothing about it! I don't recommend! We will not be back! read more

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This is a joke, right!? I ordered a lunch bowl last week and was overly impressed with it. It was huge and had chicken, zucchini and onions in it. Didn't mind the cost as it was very filling. Today, I order the same thing. What in the world?? The bowl is half full and no veggies at all. I also thought I would order some salmon sashimi. $9.50 for two of the thinnest pieces I have ever had from a place. This is ridiculous. I thought I would be a regular here for lunch. Sadly mistaken. To add to, the customer service was also not great. Ignored walking in the door due to staff being on their cells, no greeting and then seemed annoyed they had to help get the food. Do better read more

Benihana - Sugar Land - Laughable thin, salmon sashimi for $9.50 - Sushi Bars Near Me - Sugar Land, Texas

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A Disappointing Change I've been a loyal Benihana guest since childhood, celebrating birthdays, anniversaries, and plenty of family gatherings there. It was always a fun place to see the chefs cook in front of you and enjoy a good meal. Unfortunately, my recent visit really left me disappointed, and I think it's important to share why. First off, the prices have skyrocketed to a point that just doesn't feel justifiable. We went for a weekend lunch--so not even dinner pricing--and found that most dishes were running between $40 and $60. That's a huge jump. I understand that costs go up over time, but what we got in return just didn't match that increase. For example, the hibachi steak--which used to be a reliable option--was now about $39.50, and we got less food than ever. The steak was thinner, and they gave us fewer mushrooms. The chicken fried rice, which we always order, came with such a tiny amount of chicken that it was honestly shocking. For a group of nine people, it felt like we got a handful of chicken pieces total. In the end, the value just isn't there anymore. We used to go four or five times a year, but at these prices and portion sizes, it's not worth it. Honestly, I'd rather take my family and spend that same $40 to $50 per person at a nice steakhouse, where the quality of the steak and the overall experience would be much better. We might come back if there's a special or if someone gives us a gift card, but it's really sad to see a place we loved lose its value like this. read more

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My friend Debra had her birthday celebration here. The food was delicious. Everything was very delicious. Ten stars. read more

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The ambiance is nice. We got sat right away. The menu is smaller than I remembered. But I ordered the Benihana trio! It was delicious I went for a birthday they asked as well. But nothing extravagant. I haven't been in years and I probably won't be back anytime soon. Our server was amazing thou I think he was the best part of our experience. Also I got to try their Truffle Butter it was good. read more

Benihana - Sugar Land - Chocolate Ice cream. - Sushi Bars Near Me - Sugar Land, Texas

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Went to Benihana on Thursday to celebrate my husband's birthday. We enjoyed our food and the ambiance. It was a great dinner!!! read more

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We sat at the bar for lunch and it was perfect! The hibachi shrimp was grilled perfectly and the veggies fried rice with the yum yum sauce was tasty. I did have more grilled onions than actual vegetables and the grilled shrimp were small, but overall a good lunch. read more

Benihana - Sugar Land - Benihana leftovers - Sushi Bars Near Me - Sugar Land, Texas

I went here for a birthday recently, and it just reminds me always as to why I don't go on a regular basis. To sum up, you are paying for the entertainment and not the food. I love the show they put on and usually the guys do very well. The servers are attentive and I have never had an issue with them. The thing that falls short is the food. The food is mid at best. The prices are so inflated it's hard to appreciate the show, also the portions are not the greatest for the amount it costs. Again it reiterates you are literally just paying for the show. If you aren't trying to break the bank, get a side of the chicken rice and they will still do the show. But it is not anywhere near filling. I had the sashimi as well and it was good, but it was not worth the amount that you're paying for it. I would only come here if I am invited by a separate party. read more

Benihana - Sugar Land - Sushi Bars Near Me - Sugar Land, Texas

The server was awesome the food and service was good very good show. Always of their food. The food was really good garlic butter was amazing. read more

Benihana - Sugar Land - Steak and HIBACHI COLOSSAL SHRIMP - Sushi Bars Near Me - Sugar Land, Texas

The service is to slow . Why make a reservation and still wait to be seated over a hr. I could have went somewhere else. Once my party sat down the server was moving so slow . I highly disappointed. I will not return read more

Benihana - Sugar Land - Sushi Bars Near Me - Sugar Land, Texas

I mean eating there just depends on the hibachi guy. Other than that, the food is just OK but the show can be quite exhilarating. And cool to watch if you're on a date. read more

Benihana - Sugar Land - Sushi Bars Near Me - Sugar Land, Texas

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great experience . Very friendly and food was great. food was amazing. Never disappointed when coming

Horrible customer service. This restaurant is ran by dumb and dumber. I called and was connected to some A.I response (wtf). Then was connected to an actual person who confirmed that the SUGAR LAND location had lunch specials today. Show up to the restaurant to find out they aren't serving lunch specials because it's New Year's Day. The employees looking at me like I'm crazy. This place sucks. Super greedy to do this because of a "holiday". read more

Absolutely Loooovvvveee this location! The customer service and food is great ! Service was fast and accurate!

I have been dining at this location for 20 years. I have never had a bad experience. My favorite servers are Don and Doris. The GM (Edward) has this location running at 5 stars. The Chefs are great as well! Ty; Julio; Hung; and Tom. Thank you Benihana Team read more

Man has this place gone downhill. Void of any seasoning, the full experience for cooking was less than 35 minutes from start to finish. Food was actually terrible. I've been here at least 40 times since childhood. $178 for 2 entrees and a kids meal. Wooooof Literally go anywhere else. This was a shame. Service was good though read more

Visited Benihana on Christmas eve which was a really busy night. The staff seemed overwhelmed with the high number of people. The chef was really impressive and performed a lot of the typical tricks including the onion fire and the beating heart, I was missing the shrimp in the pocket though. I got the Scallops. Very delicious and well done! The soup was incredible one of the best things all night. The salad and vegetables are good. I do wish they had a fried rice version that didn't have chicken in it. And it would be nice if all the options came with ice cream not just their specialities. read more

Benihana - Sugar Land - beating heart - Sushi Bars Near Me - Sugar Land, Texas

Went for a Christmas lunch this afternoon. While the food was good and our cook was delightful, I was disappointed by the service. My daughter entire steak which we requested to be put in a to go container was picked up by the wait staff. They apologized and offered to give me a discount for the error. It took them a while to come back and say sorry here's a free appetizer for next time we couldn't offer a discount! read more

Benihana - Sugar Land - Benihana - Sushi Bars Near Me - Sugar Land, Texas

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I would not recommend this place . The one on Westheimer is much much better . I walked in and I ask for a table for me and 2 people . The old hostess looks at me and says with a snarky grimey voice "well where is the other two?! Are they not here yet??..."" I'm like well they are parking and about to walk in now. Then we sit down at the empty restaurant . Looks super empty . I ordered a soda it was flat. I ordered the steak and shrimp and I asked for medium and my steak was well done.... Like I was chewing on bubble gum .. low quality meats as well . If you want the Benihana experience just go to the one on Westheimer only. They need to shut this location down it disrespects the Benihana name. read more

Went for lunch! Benihana offers an exceptional dining experience that combines delicious food with captivating performances. The hibachi chefs are skilled entertainers, creating a lively atmosphere while preparing fresh, flavorful dishes right before your eyes. Each bite of the steak was expertly seasoned and cooked to perfection. Great customer service! read more

Over 5 years ago, I completed my original review. I'd say it's time for an update! My friend Sharon and I have been consistent customers at Benihana and it started about 9 years ago! She told me about the birthday gift certificate of 30 dollars that Benihana offers. And that is quite a deal. Highly recommend. Great staff and great service. We typically give ourselves enough time to partake in HH, where we order dranks and apps. We looove the birthday song, the birthday treat, and the birthday picture that we get to close out dinner! This time we were very lucky and received two copies of this year's picture. We typically get one copy and the birthday lady gets to keep it. That's fair, right? :) We know. Bilagya was our server on this particular evening and she was lovely. We will return next year. See yall then. Also, how many times did I say 'birthday' in this review? Haha. Bye. read more

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My lunch was AMAZING as usual. Tom is such a kind and attentive chef. He knows I have a Seafood allergy and he makes sure he cooks with my safety in mind. read more

The customer service is always good alone with the taste of the food . I don't like the sitting elbow to elbow wit different people eating the need maybe bigger tables ,the takeout for the portions looks smaller than eating inside read more

We are regulars at Benihana and always enjoy the service as they go above and beyond. We look forward to coming back.

We are frequent customers at bennihanas and have always enjoyed the service. Doris and Luis are chef were very efficient. My drink is never empty and Luis is very informative when asked questions. Always enjoy coming back!! read more

Benihana here in sugarland is the best place to eat and celebrate for special occasions the crew is so nice and service is always great especially DAWN! read more

Our go-to restaurant is Benihana's in Sugar Land Texas for celebrations and much more. We went to Benihana's this time to celebrate my daughter's job offer and our waiter was wonderful and our chef, Ebone was very entertaining, very sociable and cooked an amazing meal. Most chefs talk a little to each patron but Ebone interacted with us and others at the table during the whole time she was cooking. We were very pleased with everything. read more

Birthday Coupon is a joke...only usable Monday-Thursday so if your Birthday is Friday-Sunday they don't honor it. We came on my Birthday Sunday. ‍ Server and Chef were excellent. Wasn't going to leave a good review however problem wasn't the service of employees so they shouldn't be judged because of poor management. Code was at the top my bad for no scrolling all the way to the bottom. read more

I have been coming to Benihana for 30 years. The lunch special has been a favorite. This time the food was just mid. The price has gone up considerably from around $15 to $27. They shorted my first portion of chicken hibachi rice but made up for it by giving me a full portion from the to-go area. All of the portions seem smaller. The service is still entertaining and on point with checking on your needs and refills throughout the experience.Bone the chef was good and honest and Doris who has been there for years was very accommodating. read more

Benihana - Sugar Land - Receipt - Sushi Bars Near Me - Sugar Land, Texas

The food, service, and ambiance were great. It was a great lunch with a wonderful friend. read more

The tall male Asian manager needs to be reassigned to a post that isn't client facing. Like something in the kitchen away from the general public. On the day of our visit this gentleman was working the host stand. I walked in, the first person in my party, and he just stared at me. We had a good 3-5 second stare down before I broke and said sarcastically - "Hi, how are you today?" to which he applied "How can I help you"? I replied, "I'm well thank you for asking", continued to check in and sat down waiting on the other guests. I sat for a few minutes before the rest of my party arrived and we all went to the host stand again to be seated, thinking they'd seat us because everyone had arrived. He very much did not like this and said "Have a seat!" As in - did I tell you I was ready to seat you yet? Even my younger brother was like what's his problem. This guy is just cold and smug. Definitely not the first impression you want your guest coming in contact with. The rest of the visit was just OK. At this point I dont see any reason to patronize Benihana because there are so many smaller hibachi style restaurants with better service, food and prices. But the birthday person wanted Benihana so that's where we went. Our chef, Hung, was lackluster. No engagement, barely any entertainment at all. Someone mentioned that it was probably because there weren't any kids in our party but that shouldn't affect the experience. Adults like being entertained too. Just all around a dull and forgettable dining experience. read more

Great food, service, had by all every time we go. The ambiance is always a great starter when you walk in the door with such happy people. The food is always good no matter what you order, and this is always dinner and a show every time you go read more

We visited this location for my sister's birthday. It was a first time experience for all of us and we really enjoyed it. My nephew and niece were overly excited to wear their chef's hats and watch the guy cook our food. I had shrimp with no rice but had the soup and salad. That alone filled me up. We ended up having a variety of food between us but shared each other's meals. Since it was my sister's birthday, they came over and sang Happy Birthday, and we all ate ice cream. It was a really good dinner experience. We will definitely come again. read more

Benihana - Sugar Land - Sushi Bars Near Me - Sugar Land, Texas

The food was excellent. We highly recommend ordering a pint of the mustard sauce to go. We also recommend asking for extra garlic butter! The staff (manager, chef, server) were so friendly and so accommodating. read more

Tuesday evening impromptu dinner. Food and service was great! Server was attentive Hibachi chef was entertaining We will return to this location in the near future.​ read more