Golden Age Home Care provided service for my father for the last three years before his passing. I…read morefound them to be reliable and attentive. Caring for people in their homes can often be challenging, but for the most part, the care providers performed their duties with compassion and grace and the Company Director always responded when I had questions or concerns. My family definitely appreciated the support provided by Golden Age Home Care during the period of time when it was most needed.

Golden Aged Home Care has been a life saver for me. Donna, who owns the agency, is always…read moreavailable to help with anything you need. She has a wonderful staff of competent aids that take pride in their work and truthfully, I don't know how I could manage without their care. Everything is so much better because I have such good people to help me.

Excellent service I highly recommend this agency Never…read morehave an issue , they quick to answer all my questions thank you marks home care

My experience has been with the Bronx office has been a poor one. The process of getting a home…read moreattendant for my brother was one in which I received all the help, after that it has all been downhill. The first home care health aides never showed up but punched in. We finally had one that was great but because of poor communication and and inconsistency with her pay she left the agency. My issues are with the coordinator-no communication. You call and leave messages for the coordinator or the supervisor -no return calls or they do not answer their phones. I am my brother's proxy and responsible for his care but I also work. We are also in 2 different boroughs which makes traveling difficult for me. And the last truth is that I am also a senior, which at times makes everything that much more exhausting. The people who work here are irresponsible and inconsiderate of their clients and their clients' family.

My uncle in Manhattan is getting older and needed some help. He was resistant and not really in the…read moreright frame of mind to look for someone. I'm in Maryland but he doesn't have any family nearby so I am the next best thing. I didn't know how to go about looking for someone. I called a couple of home care agencies but they were expensive and was not sure what we were getting for $25 to $27 an hour. When i looked online there were many different ways to go and I was a bit overwhelmed. So I went on Yelp which i periodically due for restaurants and such. I was surprised that LeanOnWe jumped at me. The reviews were strong and they were varied. At first I didn't realize that they were any different than the home care agencies. Then i realized that they weren't an agency but just a way for me to connect with someone that my uncle would end up hiring. Very clever. Since my uncle would be hiring the caregivers, it was meaningfully less expensive but would give us everything we were looking for. So I called up and told LeanOnWe what my uncle was dealing with, where he lives, and what he was looking for. They sent bios of 5 people who fit the bill, my uncle and i spoke to two of them on the phone and decided to hire one of them. It worked out great. What a creative way for us to manage this process. We would have been stuck otherwise. So far the woman we chose has been working for about three weeks and all is working well. It is nice knowing that if she can't make it we can always go back to LeanOnWe and find someone else. A happy customer

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place