As far as insurance goes, it was acceptable and what I expected. Thier customer service online and…read morevia phone is terrible. I tried to get some general information about my coverage and locating a doctor who accepts my insurance, and it was nearly impossible to get that information. You can't get it on their website, though they will tell you it is available, but nobody was able to find it once they tried to help me find it. So rather than provide the assistance, they just hung up the phone on me or just discontinued the online conversation. This happened twice online and once via the phone. On the fourth try, I finally found someone to assist me via the phone. The person who barely spoke English tried very hard to assist me and eventually emailed me the list, which was just fine, as they agreed it actually in not available on their website.

Molina healthcare is the worst healthcare I've ever had and will never signup with them again. I…read morepay them over $1,200 a month and they won't cover my prescription medication. What am I paying for? What a joke. Save your money and go to someone else.

Parking can be an issue, especially if you don't want to spend a week's paycheck in the garage,…read moregiven that many have to wait for a long time before their scheduled appointments. Street parking is scarce, and cars passing by all seem to be in a hurry, honking their horns, crowding and not wishing to allow you the space, nor the time to park safely and quickly be out of their way. Inside, confusion ensues, as confirmation emails steer you to the 4th floor for children's covid vaccines, yet, after standing in line, you come to find that you must return to the first floor and stand in yet another line, fill out more paperwork (though it was all done previously online), and await your turn, which comes 20 minutes after your scheduled appointment slot. Staff don't seem to trust parents about their children's behavior and ease with vaccines - I'm sure they see the gamut of response, more of them being the children who flinch, flail, scream and protest. Our children are not like that, yet those who administer the vaccine don't trust me/us and force us to restrain our children uncomfortably and unnecessarily; after which they gawk at their calm and composed demeanors, complimenting them and wide-eyed congratulating us, their parents.

I had carpel tunnel release surgery here over a year ago on my left hand. It was awerful. I felt…read moreeverything. From the second they cut into me I felt an explosion of pain that was not manageable for 2 week. I still bad nerve damage between my middle and ring finger a numb burning sensation that will probably never go away, thanks to dr erin miller. I needed the other hand done. I had it done at uw medical center norhwest out patient medical center. Dr Kennedy did an amazing job. After 3 weeks i have more relief in my right than I do in my left hand after a year. If you need this procedure please consider uwmc nw opmc over this place. Uwmc nw opmc is better in every conceivable way.

Ken helped navigate us through the complex process of choosing healthcare. I found his experience…read moreinvaluable in understanding what type of coverage would be the best fit for our personal situation. Recommended!

Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

Quick, fast and easy medical care. Friendly staff, no appointment needed, walk-in. They even do…read moreallergy testing, they take a sample of your blood. Takes a few weeks to get back. Overall pleased with services my family has received. Usually just one doctor on duty, a nurse and one office associate.

I have a family practice doctor that I normally see for issues and yearly check-ups. I had a bad…read morecold recently that I couldn't kick and decided I needed to get some antibiotics, my regular doctors office couldn't fit me in right away so I went looking for a walk in clinic. I found this place and was at first skeptical, it's not fancy and in a bit of an old building. But after giving them my insurance and filling out some quick paperwork the doctor saw me and wrote me a prescription for my cold. I expected to wait quite awhile but I was only seated for maybe 15 minutes. I'll be back next time I need a quick appointment!

I don't have to use this clinic, i could go to a different doctor but I didn't have insurance when…read morei started going a decade ago. I love my Dr. Chin. They have always treated me fine, thats why I stayed with them. I was a mess when i came into the system because I have overlapping complex issues. I went into my first appointments bringing in a sheet of paper with different boxes describing problems and they went through the list. I didn't go in looking for a cure, I went to get disease management. And i have.

Outstanding Care from Ana Haberman, ARNP, Dr. Thomas Chin, MD, and the HealthPoint Medical Staff in…read moreBothell! Ana Haberman, ARNP, has been my husband's and my primary care provider for almost two years, and we couldn't be happier with the care we receive. Ana is incredibly knowledgeable, patient, and truly cares about our concerns. She always takes the time to listen, answers all our questions clearly, and never makes us feel rushed. On the occasions when Ana wasn't available, we saw Dr. Thomas Chin, MD, who was also very knowledgeable and caring. He made us feel comfortable and well cared for during those visits. The entire HealthPoint medical staff in Bothell is professional, friendly, and welcoming. They always respond quickly and are great at taking care of your concerns, which makes a huge difference in feeling supported and confident in your care. If you're looking for a provider and medical team who combine expertise with genuine compassion and responsiveness, I highly recommend Ana Haberman, Dr. Thomas Chin, and the HealthPoint staff in Bothell! N&M

BE CAREFUL GOING TO THIS LOCATION!! IT IS NOT URGENT CARE. I got billed a crazy amount for what I…read morethought was urgent care but they won't send the bill to your doctor as such and you will get stuck with the bill. They say that it says that on the website but it is VERY MISLEADING and NO ONE said that at the front desk when I checked in. SO UNFORUNATE THAT I HAVE TO PAY FOR INSURANCE EVERY MONTH and still get stuck with this bill because they couldn't just tell me at the front desk that my insurance didn't cover it and that this was a primary care location only. SO messed up. CHANGE YOUR WEBSITE.

Dr. DiNoto is a wonderful physician. I have been to him twice now and each time he is fast and…read moreefficient and very kind in not a fake way.

This was the worst clinic experience I have ever had. The front desk and supervisor were extremely…read morerude and unprofessional. I was only five minutes late due to an emergency after dropping my wife at the ER, yet instead of showing any understanding, they treated me with complete disrespect. To make matters worse, I was told I'd have to wait five months for a simple, minor procedure. That is absolutely unacceptable. The providers here don't listen, don't care about patient pain, and act as though your problems don't matter. This clinic urgently needs leadership that trains staff and providers to show compassion, professionalism, and respect. Until then, I cannot recommend this place to anyone.

Betsy- medical receptionist five stars . I called seamar and was lucky enough to have Betsy answer…read morethe phone. What a sweet, hardworking, and very professional demeanor. She answered all my questions , located papers that I needed and promptly and efficiently answered all my questions with professionalism. Deserves a promotion for real. Thanks betsy I wish the best for you!!!!

Full disclosure, I was previously a patient of Apria Healthcare which was a absolute nightmare…read more With that experience under my belt I'd say overall Performance Home Medical has been better on all fronts. But, both companies are absolutely horrendous around communications. They call and leave you aggressive voice messages then make it impossible to get a hold of someone when you call them back. I was on hold for almost two hours today (5/28/2026) trying to troubleshoot issue. Sharing screenshot of call for reference. I'd love this organization to contact me in another manner that I might be able to respond. Email, Patient portal, or text. Anything besides playing phone tag would be amazing.

Can't contact the office you want directly. When I went in they told me they were not able to…read moreschedule from their office because they didn't have access to our account information or scheduling. But interestingly, they were able to make an appointment from you the next day by looking at their computer at my account and their schedule. I have tried to call the company several times, been put on hold for over a half an hour and given up. The customer service could be greatly improved. The sleep person who helped me with my mask however, was great.

All my visits here @Proliance has been great. I have seen a few physicians here for my hand and…read morefor my foot who were wonderful. Thanks to Dr. Novak for always taking the time to explain everything to me and treating my foot pain. I love that he makes you feel at ease. All the staff are very nice and accommodating. Highly recommended.

Very positive experience all around the surgeon is very detailed very informative a bit different…read morebut pretty cool.

I've had two major surgeries and many injections with Proliance Doctors and Surgeons. I am getting…read moreready for a third, a total knee replacement. They are so professional and I have been so happy with my care. I love they have multiple locations that meet my needs

I've gotten both my carpal tunnel surgery on both hands. Dr. Barthel is wonderful. She did the cut…read moreon my lines so it wouldn't look to obvious. Can wait for my left hand to heal. Her staff (PA- Stephanie & MA- Ian) are also great. I would highly recommend them.