I just want to give it up to E. Soza at Pawn America East Madison. Awesome job. Showed excellent…read moreeffort and willingness to assist, great initiative, polite, professional and respectful. Catches on Quickly. Keep it up Yung Boi! I'm truly impressed. Ms. B

I recently visited this location to sell a few personal items and was incredibly disappointed by…read morethe lack of professionalism and expertise. First, the associate was unable to properly locate the silver hallmarks on my necklace, incorrectly claiming it was fake until I had to physically point out the stamp myself. This was dismissed with a laugh, which immediately raised red flags about their staff training. The situation worsened when I presented a beautiful, vintage Victorian-style sterling silver ladle. Despite clear sterling markings, the associate again claimed the item was counterfeit. Furthermore, the staff demonstrated a concerning lack of accuracy regarding basic measurements; two different employees provided conflicting weights in grams after keeping the item out of my sight for a period of time. Frustrated by the incompetence, I took the ladle to an independent buyer and antique collector who immediately verified its authenticity and purchased it for $215--proving it held significant value well beyond its mere scrap weight. Pawn America completely misjudged high-quality, authentic precious metals and antiques. I highly recommend taking your valuables elsewhere to someone who actually knows how to test and evaluate jewelry and silver.

Kathy was so knowledgeable and helpful during the process of looking at engagement rings. My…read moreboyfriend had a lot of questions and she we happy to answer all of them and give us as many options as we wanted! Ultimately we went with another jeweler for my ring but would recommend to anyone (: Tons of options!

Can't say enough nice things about Kesslers and the wonderful people that work there. I recently…read moregot engaged and my fiancé and I went ring shopping together. Mitzi helped me pick out my diamonds and design my own ring. She is a truly warm and sincere person. We made numerous visits to the store before we actually purchased. Mitzi was very patient and didn't push us at all. It really was a great experience. Even after I got my beautiful ring, I went back in because it was slightly too big and they had a table setup with glasses and a free bottle of champagne! So thoughtful!

This place has been around for a while, so I figure during these hard times when I was pressed for…read morecash I'd pawn few items and have some sort of relief. Little did I know that these guys only offer a fraction, about 5% of what your item is worth. I had a Milwaukee 2407 drill with all its bits and even a spare battery. I was offered $6. They have the same one there for sale asking $70, and mine looked in better condition. With low ball offers and major mark ups like that, it's no wonder this dude drives a band new RangeRover.

This place gives fair value for what u have. They have alot knowledge and help people from the…read morearea with life's hard times with loans . I will always do biz with them only .so if u need a fair price for what u have stop in !!! i kno they will take care of you.

GV is the best I absolutely love her, she has the best…read morecustomer service, she really takes her time and she cares about her customers

It's good if you pawn cheap items. But if something of good quality. The employees will default in…read more31 days to get your stuff. Don't take your expense items there. Employees allegedly argue with each other who going get the item. Specifically if you Black. Sometimes they been hating on you for having shit.

Very pleased with my visit today. Ben methodically reviewed all the coins I had and provided what I…read morefeel is a fair price. I felt very comfortable dealing with him. I recommend this place if you're selling (buying, too -- they carry a large selection of coins). If you listen to their phone message (aka phone tree), you'll learn that Tuesdays and Thursdays generally are better days to visit if you're selling coins.

Milwaukee coin in Brookfield could be a fun stop like the joke shop in Waukesha their purchasing…read moremethodology more closely resembles a small dank and desperate pawn shop like atmosphere than a serious purveyor of fine metals. Seems a quaint dysfunctional family owned operation that is willing to buy low sell high their methodology is absent any realistic expectation of equity and or fairness as established by authentic and time tested market values. Leading one to be suspect not only of their wares but their orgnizational integrity. If the plasma centers are closed and pawn shops scarse you need "fast" money then by all means this mom & pop will likely struggle to meet your needs however the serious buyer with a GED or better will travel a few extra miles to get much closer to actual value elsewhere..

As somebody who's never been in a pawnshop before this one, it was an amazing experience to come…read moreout of a store with an amp and a guitar for only $200 bucks. The pricing is negotiable on 9/10 things in the store, if what your asking is actually a offer & not you being a lowballer. Great business, I'd recommend and I plan on going back once a week to see what else is on the shelves. P.S. Don't be fooled. They sell a lot more then just electronics.

Very personable owner and staff. They give you a good value for what you sell. I sold a few video…read moregames and some gold. I feel that I was given a fair price for everything. Right around the corner from my new place. What more could you ask for!

Nice people. More relatable over time, and I don't feel the need overly question pricing.read more

Absolutely impressed with the amount of time Ben spent with me reviewing a large number of coins I…read morewas selling. Was satisfied with the price received for the coins and will be going back with serving silver.

Waited 47 minutes so far for someone to let me get my item out of pawn, need more staff certified…read morein doing firearm loans

Customer service and communication from the beginning to delivery was outstanding! This location…read morehas a large selection of great products. The value of the PlayStation was very good. The device was priced for a great value. I love how easy it is to navigate the website and how each product will show what's included and what's not included in game systems. This made the purchase so much easier. I had been looking for a few months prior to deciding to buy. Shipping was very fast also. Thank you

The best in town hands down. Honest team of guys and a lot of inventory. Leave all the guns for me.read more

Every experience I've had with Todd's has been awesome! It's always such a vibe when you walk in…read morewith great music playing and super friendly staff. They are down-to-earth folks who are clearly experts at pawn. Super fair, honest, and operating with integrity. Don't hesitate to swing by if you're nearby - you just might find some gems! Either way, you'll still leave happy!