I have been a client of the Mills River Pro Physical Therapy location for about two years now. I…read morehave mild, hypertonic cerebral palsy and up until 2022, had not received PT for over a decade. But when I was diagnosed with vestibular-ocular dysfunction, my neurologist prescribed PT as part of the treatment plan. I was pretty nervous to start PT again. I had kind of "cloudy" memories of PT as a kid--people who focused only on what was "wrong" with my body, did not want to relate to me as a person, and used negative reinforcement (do this or you will lose the ability to walk/end up in chronic pain/have to have scary medical procedures). I was afraid the staff at Pro would see me as a "patient" who was just a lot of trouble, a whiner, a disabled person who was "less." I am so pleased to say, I was proven wrong from day one! Everyone at Pro, from the therapists to the office staff, is wonderful. I was treated as a partner in care, an intelligent participant, and someone everyone looked forward to talking with and being around. My questions were always answered thoroughly and my input was valued. I built unique rapport with everyone and learned useful, easy techniques I can do independently at home and keep up with. Additionally, I'm pleased and surprised at how much physical therapy has changed since the '90s. That is, I kind of absorbed a "no pain, no gain" philosophy, so I needed to relearn some things. Namely, just because I was not in pain, didn't mean I wasn't reaping some sort of benefit. Actually, I have always been encouraged to go at my own pace, give myself a lot of grace, and not expect perfection. Not that I'm very good at those last two, you understand, but well, it's a work in progress. I want to give a particular shout-out to Jenny Alderson, Tyler Arring, and Ashley Gibbs as the therapists I worked with the most. They all have wonderful personalities and bring something unique to the table, whether that's humor, empathy, an amazing knowledge of neurology, and often a combination of those and more. Also, a shout-out to Jill and Annie for their patience and gifts with juggling all those schedules! If I didn't mention or work with you, please know I did not mean to leave you out. You were all a huge help and I appreciate that you are just a phone call away. I won't necessarily miss the therapy itself, as it is difficult, but I did love working with everyone. I wish everyone the best! -Stephanie, Brevard, NC

Everyone I dealt with, from the front desk to lead physical therapist, and all the other…read more therapists were just outstanding.

Excellent Care- outstanding Physical Therapists & front desk staff- kind, knowledgeable, great…read moreexperience! I would 100% recommend PT Solutions- Hendersonville, NC!

Great staff, wonderful quality of care, checkin each visit and flexible scheduling. Small private…read morePT area.

I am grateful to the amazing team at Carolina Ortho. They demonstrate impressive and collaborative…read moreteamwork with one another which only enhances the already top notch care they provide their clients. When I walk in for an appointment I am greeted by each team member - by name! They care about the work they do and their clients. And it shows. Special shout out to Tyler who's warmth and humor make each session as enjoyable as possible - considering the important and sometimes uncomfortable work being done.

I am so thankful for the staff at Carolina Orthopedic. Jason & Tyler worked with me after cervical…read moresurgery & I appreciate the quality of their care, their kindness & patience with me. Thank you Ken for your help and I can't forget Kelly, ever so quiet yet always smiling & doing a great job. I would recommend any of the staff at Carolina Orthopedic Rehab, there is a wealth of knowledge, care & kindness there.

This is a fantastic Physical Therapy practice! They helped me with my problem and I cant say…read moreenough about them! Mark & April Kevern both doctors of physical therapy from Duke University no less are very professional and you feel safe in their hands. I hobbled in and walked out, and after several sessions felt no pain at all. Very very thankful I found them.

The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

I am writing this review to warn others about the deeply troubling care my mother received at The…read moreLodge at Mills River. What she endured during her stay was not merely substandard -- it was a failure of basic human dignity that no patient should ever experience. My mother was admitted with a fractured pelvis, a serious and painful injury requiring careful, attentive care. Instead, pain management was grossly inadequate -- her suffering was never brought under control, and she was left in visible, prolonged distress. The facility does not provide patients with catheters despite limited mobility, leaving her lying for hours at a time in her own urine and excrement. This alone is a profound failure of basic nursing care. This is done to encourage patients to get out of bed, one staff member told me. When staff finally did attend to her, the handling of her body was alarmingly awkward. During cleaning, they moved her from side to side applying direct pressure to her fractured pelvis -- causing her tremendous, unnecessary pain. Whether this was due to a lack of training or simple carelessness, it is completely unacceptable for a patient with a known pelvic fracture. The environment itself was deeply distressing. A patient in an adjacent room could be heard repeatedly crying out "help me" -- for an extended period -- with no response whatsoever from staff. That sound will stay with me. It was not an isolated moment; it reflected the culture of neglect that seemed to permeate this facility. The attitude of much of the staff compounded everything. Several wore permanent scowls and did not mask their resentment when asked to respond to my mother's needs. Compassion and patience -- the very foundation of caregiving -- is in short supply when your job is driven by the numbers. I would urge anyone considering The Lodge at Mills River for a loved one to look elsewhere. Families trust these facilities with the people they love most, often at their most vulnerable. That trust was utterly broken here.

My aunt recently completed a short term stay at the Lodge at Mills River following a brief…read morehospitalization. Every staff member our family has interacted with has been friendly, gracious, and caring, starting with Mr. Peters who consistently greets everyone with a smile and a helping hand when they walk in the door. The nursing staff are phenomenal! I have to thank Nurse Cynthia and the Medical Director, Dr. Russell, who helped us get my aunt settled in on Day One. Amanda and Eva have diligently followed up to make sure that my aunt, who requires extensive medical services, always gets the best possible care. Her nurses, including Elizabeth, Marco, Carole, Sean, Mallory, Julia, Olivia, Mike, and Sierra (I'm sure I'm leaving someone out, and I apologize!) are always kind, gentle, professional, and accommodating. They go out of their way to make sure she is happy and comfortable. I just can't say enough about the consistently excellent level of care. My aunt received Speech, OT, and PT services that were specifically designed to meet her individually prescribed goals. My aunt participated in determining what her goals would be in a way that honored and respected her agency. Her progress was regularly measured and shared with her as well as the family. We would like to thank her therapists Nicole, Brook, Katie, Kate, Julie, and Sam (again I'm sure I'm unintentionally leaving someone out!) for all their hard work and for always going the extra mile to meet my aunt's needs, including procuring specific equipment to help her meet her goals. The therapists work together seamlessly to provide excellent support every day, including weekends. The nutrition services at the Lodge are excellent and personalized. Individual requests are not only tolerated but encouraged. The office staff at the lodge know and care about each patient individually. Susan and Shannon have patiently answered all of the family's questions and concerns as my aunt has recently transitioned from short term care to long term care due to her condition. And finally, our enduring gratitude goes out to Courtney, the utterly amazing social worker at the Lodge, who deeply cares for each patient, coordinates services, answers so many questions with grace and patience, and thinks outside of the box to help patients like my aunt live the most fulfilling life possible in difficult circumstances and with attention to dignity.

I highly recommended them! I have scoliosis and for the…read morefirst time in 9 years, I am pain free which is all due to Cornerstone's therapists. They are excellent..

Working with Cornerstone was the worst experience I've ever had with a physical therapy facility…read more When i arrived the receptionist told me I had to pay $100 and didn't know why. I'd forgotten my iPhone at home so she told me to go home and call my insurance company and I could cancel for that day - no problem. The next month they charged me $50 for leaving and not paying the $100. For 4 months I called their billing dept. and never received a call back. The intake people, Brenda and Phoebe, were very nice and listened to my story but said they had no authority to cancel the payment. Then I'm told the owner, Seth, heard my explanation and said I owed him $50. He would not talk with me neither would Stephanie, head of billing. I also learned they charge $165 or so for an evaluation and it's out of pocket with no insurance accepted. Strange policies at this place.

After my first ambulance ride to the Mission ER, I was told to consult with an orthopedic surgeon…read moreregarding my broken ankle. It was the day after Christmas and everyone's schedule seem to be pretty full. There were plenty of wheelchairs available out front of this "walk-in" orthopedic care center. I was wheeled into a fairly busy waiting room and was greeted with a pleasant smile. Cherie brought me back 45 minutes later, which I didn't feel was too long due to the number of people already waiting before me. The attending physician Ryan was able to consult my x-rays from Mission and explained to me where the fracture occurred, and how long I would need to remain in the hard boot. I scheduled my follow up appointment two weeks later with him. Considering the circumstances and the holidays, I felt this walk-in clinic did its job very well.

They will let you suffer. They will tell you to go to ER EVEN when you can't sit. They know I…read morecan't do anything. Currently, it's two more months b4 any of it help. I am miserable. My sciatica is going to right leg too. I don't know what to do. It's so bad now I can't even do anything except have tears for hours. I'm drinking. I don't drink. But they have me two months away. I can not stand what is happening. So, they will let you suffer for. Months. I scream often. I am flucting miserable. I don't want opiates. L I. Just want to not hurt so bad.

If you are looking for a place to trust with your recovery from an injury or surgery I would highly…read morerecommend Elevate physical therapy. I had a complex knee surgery and they have handled every step of the process so incredibly. Starting with the front desk. Laura and Rachel are super helpful and always greet me with a smile! The physical therapists are all very knowledgeable and friendly. While I have mostly worked with Jason, you get the unique opportunity to work with different therapists and get a really well rounded treatment plan- seeing as some techniques work better than others for different people. Jason is very patient and explains everything so I understand why we are doing each exercise. He makes sure the exercises are challenging enough for each stage of my recovery. All the therapists communicate with each other really well. The whole team has such a great mix of professionalism and sense of humor. The ups and downs of recovery are extremely difficult and they have really supported me through it. They are genuine caring people. Kevin and Mark have a great thing going at Elevate.

I worked with these people for six weeks and saw zero improvement, absolutely none. These people…read morepractice hocus pocus. You get a different therapist every time you go (I saw 11 in 12 visits) and none of them seemed to have the foggiest idea what I was being treated for. You'll never hear any encouragement because no one gives a damn. You're treated like a widget in an assembly line. And there's a complete disconnect between the office therapy and the exercises you do at home because ONCE THEY GIVE YOU THE AT HOME EXERCISES, THEY DONT KEEP A RECORD. Find a place where you work with the same person all the time. These people did NOTHING for me.