Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

I met my surgeon Dr Todd Grebner and got my knee replacement surgery sch7eduled right away!!!read more

This is Dr. Rick Hutchingson's office and he is good. He is sort of gruff and pretty practical...no…read morenonsense comes to mind. But he knows his stuff and does it the right way. I had a knee replacement and did rehab alongside others who had different surgeons. From what I could tell (and I know everyone is different) Hutchingson's patient's did better as far as getting range of motion back, etc. Less pain too. He was good to give me work releases as well and that really saved me at my place of employment...they were trying to get me to come back before he cleared me and were threatening firing me. He wrote a letter and took care of things!!!!! GREAT office staff as well. I liked the offices being open different days in different towns, Cleveland, Etowah, or Athens. I preferred the Etowah location as it was slightly less hectic, but he does have MANY patients. His best office staff is named Frances....she is the best and funny as heck....just what you need when you are gimping around like I was. Thanks Dr. Hutchingson!!!!!

This place is no longer called Tennessee Valley Bone and Joint but Vitrutian as it was bought out…read moreby Hamiliton Medical Center after they bought the local hospital from Tennova. Don't get me wrong Dr. Radford is an awesome Doctor but since being purchase their front desk gives incompetence new meaning. Had a procedure scheduled at 1030 got there at 1010 and waited an hour. My wife went to the front desk three times to find out what the problem was but was never given an explanation nor would the three girls sitting and talking go to the back and find out the problem. Guess I'll give Sports Center for Medicine a try. Hate to not see Dr. Radford and his staff but this is totally unacceptable. People have jobs just like the three swaquking women and we need our jobs. A little help from those three would have been nice.

10/23/25 will not recommend this office for anything they are a scam went for shoulder pain he…read morerecommended 3 cortisone shots over 3 mo. period first 2 received paid my copay +what my insurance did not cover second visit same third visit changed on the amount I since my last visit well my last visit lasted all but 2 minutes with no shot involved so how do i owe more they are imo decieving i walked out and said i dont need your services thanks even though I received the same as the first issued about the difference she tried to break it down said my insurance didn't cover the knee brace I went there for a shot in the arm for shoulder pain the 2 young ladies said they were sorry a mistake was made that I would receive a credit on my next visit today I went they tried to tell me I owed more

From the owner: Healthy + Active = Our Goal…read more Voytik Center in Cleveland, TN, offers expert orthopedic care for tendons, joints, ligaments, bones, and muscles. Our skilled healthcare professionals use the latest technology and treatments to provide effective care for sports injuries and orthopedic conditions. Whether you're recovering from a sports injury or need specialized orthopedic treatment, we are committed to delivering high-quality, patient-centered care. Visit Voytik Center for comprehensive solutions to restore your mobility and well-being.

I'd give them negative stars if I could. despite telling me on the phone that they took my…read moreinsurance (and double checking with my insurance company that yes, indeed this was true) they charged me out of pocket when I got there (after driving over an hour and a half) and told me they no longer took my insurance. They also quoted me a 45 minute wait time when I arrived, yet after an hour when I asked how much longer they thought it would be, they told me 45 minutes. Totally incompetent front desk staff. Save yourself the headache and go somewhere else.

Wow!!!! Nicest people on the planet!!! We were in town for a wedding. They were so efficient in…read moregetting us in, examined, and diagnosed. Now let's see how quick the pharmacy is in filling the script.