Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

just came back from a scheduled appointment time. Did not even get to see the doctor. The…read morereceptionist said there was something not working with my husband's medicare card. Told me to go home and call Medicare and she could reschedule him. I told her that there shouldn't be anything wrong with it because we use it at hi other doctors. They seemed busy so she couldn't be bothered. I came home and called and there is absolutely nothing wrong with it. I will find another doctor to go to where people care about their patients. She could have made that same 5 minute phone that I did so he could have been seen. Shame on them!

This is Dr. Rick Hutchingson's office and he is good. He is sort of gruff and pretty practical...no…read morenonsense comes to mind. But he knows his stuff and does it the right way. I had a knee replacement and did rehab alongside others who had different surgeons. From what I could tell (and I know everyone is different) Hutchingson's patient's did better as far as getting range of motion back, etc. Less pain too. He was good to give me work releases as well and that really saved me at my place of employment...they were trying to get me to come back before he cleared me and were threatening firing me. He wrote a letter and took care of things!!!!! GREAT office staff as well. I liked the offices being open different days in different towns, Cleveland, Etowah, or Athens. I preferred the Etowah location as it was slightly less hectic, but he does have MANY patients. His best office staff is named Frances....she is the best and funny as heck....just what you need when you are gimping around like I was. Thanks Dr. Hutchingson!!!!!

This place is no longer called Tennessee Valley Bone and Joint but Vitrutian as it was bought out…read moreby Hamiliton Medical Center after they bought the local hospital from Tennova. Don't get me wrong Dr. Radford is an awesome Doctor but since being purchase their front desk gives incompetence new meaning. Had a procedure scheduled at 1030 got there at 1010 and waited an hour. My wife went to the front desk three times to find out what the problem was but was never given an explanation nor would the three girls sitting and talking go to the back and find out the problem. Guess I'll give Sports Center for Medicine a try. Hate to not see Dr. Radford and his staff but this is totally unacceptable. People have jobs just like the three swaquking women and we need our jobs. A little help from those three would have been nice.

This is a very organized group here. Some days can be very packed, busy with the lobby full. But…read morethey do a good job getting everyone in a reasonable time. They have the ability to do simple X-Rays and ultrasounds in the office, which helps with time. Dr does s great job explaining everything as he walks through your issues with you. They also have plenty of shoe and insert options to share with you. Overall a good experience so far.

10/23/25 will not recommend this office for anything they are a scam went for shoulder pain he…read morerecommended 3 cortisone shots over 3 mo. period first 2 received paid my copay +what my insurance did not cover second visit same third visit changed on the amount I since my last visit well my last visit lasted all but 2 minutes with no shot involved so how do i owe more they are imo decieving i walked out and said i dont need your services thanks even though I received the same as the first issued about the difference she tried to break it down said my insurance didn't cover the knee brace I went there for a shot in the arm for shoulder pain the 2 young ladies said they were sorry a mistake was made that I would receive a credit on my next visit today I went they tried to tell me I owed more

From the owner: Voytik Center in Cleveland, TN, offers expert orthopedic care for tendons, joints, ligaments,…read morebones, and muscles. Our skilled healthcare professionals use the latest technology and treatments to provide effective care for sports injuries and orthopedic conditions. Whether you're recovering from a sports injury or need specialized orthopedic treatment, we are committed to delivering high-quality, patient-centered care. Visit Voytik Center for comprehensive solutions to restore your mobility and well-being.

Everything was great I love Dr. Ford. I'll be following him…read moreto Ottawa, Tennessee!. It's hard to find a good pain specialist, so that's why I'll travel to find him

I'd give them -10 if I could. I'm just one 65 yr old single female with Scoliosis and Deformed back…read morecurved at 68%. I know this is long, but it is in your best interest to read my review. I also want to mention a couple of things before I tell you my story. I went to a new Pharmacy one time because I moved but it was very small. I decided to go back to my old pharmacy. I called CPM and told them I want to go back to my old pharmacy and Summer said my new address and number were already in the system. Yet, CPM still repeatedly kept sending my medications to the pharmacy I only went to once. Weird because CPM did not do this every month. One month CPM sent scripts to new pharmacy and the next month CPM sent scripts to pharmacy I went to once. I had to call back 4 times before CPM finally got right pharmacy. I saw Dr Fesler every other month to get my Buprenorphine Patch. I originally had an appointment scheduled for June, 2026, but Summer called me and rescheduled for July 15, 2026. She assured me I would have no problems getting my Patch refilled. She specifically told me to call July 2, and I will have no problem getting my refill. I did call and left a vm. Diana called me back and said she would have to call Dr Fesler because he was on vacation. She asked me if I had any Patches left. I thought mistakenly thought I had one more patch left but I didn't. Had to wait until Monday,July 6 to call back to explain what happened. CLEVELAND PAIN MEDICINE REFUSED TO REFILL MY PATCH WITHOUT AN APPOINTMENT!!!! They had a July 8th appointment available but I use a car transport service where I have to have a 3 day notice. They were booked for several weeks and already canceled my July 15 appointment. This is how a Christian Pain Clinic treats their patients? Dr Fesler prayed for me every time I visited the office. A new girl called me back. I had to repeat myself FIVE TIMES because she kept asking me the same question!!! She said she would call me back later to see what she can do to get my script filled that day. She never did. I was in severe back pain. I was not myself and I was hurting. Instead of calming me down and making me feel better, CPM did quite the opposite. YES, it's true, I did call several times that day to see what was going on with my medication? By now it was later in the afternoon, and I called again and the Office Manager, who was extremely rude and mean, answered the phone. Again, a Christian clinic? She said I will go ahead and refill your prescription, but that I was mean and I yelled at her staff that day. This was not tolerated and I was being dismissed! Just like that. No warning. No nothing. Just dismissed. I could no longer see Dr Fesler! I guess I'm not allowed to be human and have one bad day, (Even after five years of no issues). Not allowed. Nope..Yet, ironically the Office Manager berated and yelled at me and then proceeded to dismiss me because I yelled at her staff. After 5 great years as a patient of Dr Fesler here, I was completely blindsided and shocked, by how I was treated a couple weeks ago.The way the Office Manager at Cleveland Pain Medicine dismissed me so easily without even a second thought came completely out of nowhere. I thought I mattered to them and they cared about me? Again, this is how a Christian clinic treats their patients? All because I had one bad day of being mean? This was the first and only time I yelled at anyone. Ever. It was so disappointing to end a long-standing relationship on such a bitter and horrible outcome. Teresa

Amazing physical therapy provider that truly looks for solutions. They were able to determine my…read moremain issues and provide a therapy regiment to start correcting everything. After just my first visit, I noticed drastic improvement and am excited to return for more sessions and additional services (dry needling).

From the owner: We are a dynamic, evidenced based Outpatient Physical Therapy Practice in the beautiful city of…read moreChattanooga, TN! 100% PT-Owned, 100% Locally Owned and Operated. We enjoy giving back to the community and participating in events. Our team fosters a professional environment that is friendly and welcoming to everyone. We take serious pride in our customer service and the experience our customers have with us. We specialize in lower back, neck, shoulder, hip, knee, foot and heel pain, Post Recovery Surgery, Women's Health, Manual Therapy, Dry Needling and Deep Tissue Laser Therapy.