Urlogy crew sucks they are letting my sister die and she's pregnant. shes currently there now and…read morethere doing nothing for the infected tub they put in her side!!!! even the nurses complain on them but Erlanger does NOTHING TO FIX IT!!!!!! QUALITY OF CARE IS THE WORST... PLEASE SOMEONE TELL ME WHERE TO TAKE HER FOR BETTER CARE!!!!!

This was tough to rate. The patient care is definitely 10 out of 5 stars!! It's like Florence…read moreNightingale's spirit lives here. From administrative staff to the cafeteria staff. Ambassadors to MDs. Special shout out to nurse Angie Lawson from the Heart and Lung dept (4th). Her bedside manner was STELLAR!!! But there needs to be improvement. Sanitation and cleaning. Case in point. The family waiting room. A bit of a vomit area!! But the staff treat of patients and visitors... OUT-FREAKING-STANDING!! Please try and get those cleanliness standards up to your level of patient bedside manner!!

Dr. Shye has got to be one on the most incompetent, uncaring, snobby doctors that I have ever had…read moreto dealt with. I have a prescription that I have to have renewed every month. One month, I have to go in and see him (and pay the doctor fee) and everything is ok. The next month, all I do is call him and he writes it. On the months that I don't have to pay the doctor's fee, he is always out of the office and I run out of my medicine. This time, he has left the country. DO NOT GO HERE!!!!! I would highly advise you to go to another doctor.

You could not ask for a more caring and compassionate staff and providers. Excellent care and…read morereasonable wait times. I highly recommend this clinic.

Dr Armstrong is awesome and the staff were very professional and friendly. Dr Armstrong was very…read morefriendly, patient, professional, and made sure all my questions were answered. I could discuss all the details with him, ask off the wall questions, and vent my issues. He was very kind and understanding of my situation. He is the BEST!!!

I could leave a zero or minus I would. Yesterday 1-12-26, my 77 year old mother had an appt with…read moreDoctor (Peter S. ) to look over 3 thyroid nodule ultrasound results that one we had already been advised needed a biopsy done ASAP due to the size . My mother is a cancer survivor, has altimezers ,pace maker and a few more health issues .. for sure not in good health but she does have great spirits! I am a only child and have been her POA for 10 years now, I carry her paperwork to all her new doctor locations as needed. Yesterday the woman at the front desk that sits on the left side was one of the worst human beings I have ever had to deal with when it comes to mother. First she tried to tell me my POA paperwork was NOT correct and they refused to scan it in. ( she was incorrect i dod verify it was correct ) moving on she made my mother get up and walk to the desk and of coarse mother asked her why she was treating us this way that of all her doctors, surgeries ect ,no one had ever refused the paperwork. Of coarse the the woman tried to still argue and I just asked mother to go sit down and we would worry about it later. She gave me paperwork to fill out and tried to get me to pay a $25.00 copay . I let her know mother does not have co pays and gave her all mothers insurance info. I went to sit down to fill the paperwork out and before I finished she called me back up to the front desk and advised they could not see mother that she had Medicare/Medicaid of Ga ! Mother also has BCBS of TN. Again at no other doctor office or hospital has ANYONE ever refused to see mother! Need to add in this person had no emotions no empathy no facial expressions, it was like she was dead inside. Zero customer service. This location is where she was referred to and they refused her! There is a reason why this appt was made so quickly due to the size of the nodule and to get a biopsy scheduled. I understand everyone has things going on in their lives that can make them act the way this woman did but at no time is this acceptable .. come on my mother may be walking around with cancer again and she dismissed her and did NOT give a damn! Do NOT take one of your loved ones to this location unless you want this type of customer service and your loved on to be refused treatment!

Dr. Erinle is a great doctor. He spends time with the children and has a wonderful bedside manner;…read morehowever his staff is very rude. Not only are they rude to the parents but also the children. I have had to move on multiple occasions and every time we moved back to Chattanooga we would returned to Dr. Erinle because he is such a great doctor. The down side is his staff. They are very unprofessional and on more than one occasion they have hung up on me while trying to get medical records over the phone and over three hundred miles away.

This is an outstanding group of physicians and also they have a very friendly staff! It is a very…read moreclean and pleasant place to visit! I highly recommend this practice!

I've been to this practice a few times now. Very friendly, knowledgeable, and the office is run…read morewell. The doctor listens to you. The nurse is very responsive and supportive. I've needed a few referrals and these were completed very quickly. They even set up the appointment or had the office I was being referred to, call me. Very refreshing to see this type of practice. I would recommend them whole heartedly.

Extremely caring and knowledgeable professionals. I am in my 70's and they spent more time with us…read morethan any other medical professionals we have seen. They really wanted to understand our issues and shared personal stories which were very helpful. Allyson and Lindsay are the BEST.

Excellent staff, Excellent care, just an overall EXCELLENT experience I had for my first…read moreappointment!! 5 out of 5 stars! Ive finally found my new helthcare home family team! Highly recommend!!