Absolutely rude referral coordinator. I had a head injury and had trouble with basic task. I broke…read moredown and cried over her not receiving my insurance card via fax referral from the emergency room..i will see another specialist not with this group.. good luck.

I was very disappointed with the staff here, namely the office manager. While the doctor knows his…read morestuff, the manager, when she feels disturbed, enters the scene like a raging rhino and diminishes everyone in her path. In a field where many patients are in constant suffering or their families in paralyzing fear, to have such a crass, unprofessional, unkempt person in charge of patient liaison makes the entire practice look awful.

worst doctor I've ever seen. Accused me of being mentally ill not sick. Reception was rude too.read more

From the owner: Specialized in taking care of patients with neurological disorders with special interest in…read moreheadache and other neurology related pain managent

would give zero stars if possible!!! this office is full of the rudest most inconsiderate people…read morei've ever dealt with!!!! do not go to this office!!! they yell at people and hang up on them! they do not want to help anyone just be rude! not even the office manager cares! she tried to act like she runs everything! she will not let you speak to who is over her to file a complaint! i am going to the bbb and every other place i can to file complaints on these people!!!!!!

I have been seeing a neurologist at this l9cation for almost 2 yrs my last 2 appointments I arrived…read moreat my app 20 minutes early and waited over 2 hrs to see the doctor whom I never got to see today April 16 I had an app at10÷40 and I arrived 20 minutes early and the same thing hapened I finally went to the desk and asked how much longer they had this weird look on their face and she said there are 3 more ahead of you that seem3d strange to me becaus3 when I got there the waiting room was full but when I walked out it was empty why would they take all these people ahead of me? This happened at my last 2 appointments this Dr name was Gonzalez I was seeing Dr Mertz my first 2app then they switched me over to Gonzalez whom I was never happy with anyway would you believe I never even got an apology?

I believe this group to be excellent neurosurgery, but in dealing with degenerative & doctor…read moreadmittedly says-painful, no pain relief is allowed. Only post op surgery. The reason this is so significant, many injuries and diseases cannot be addressed by surgery. I've been losing my ability to walk over past 8 months. Pain Management groups are limited and undermedicate drastically. They also push spinal steroid injections in order to prescribe any pain medication. (This is objective with 3 main Pain groups in Chattanooga-although will be vehemently denied). The providers in Neurosurgery group have extensive knowledge of the diagnosis and degenerative conditions and are best adept to help a patient with multiple spinal and mobility issues that are increasing. Flat refusal to treat pain is cruel. I'm now unable to get myself to doctors & specialists appointments. I need help. I was normal mobility 4 yrs ago. I'm not a difficult or demanding patient. I'm in agony. Recent herniation exacerbates my other problems. I'm very disappointed in the brush off and refusal to treat pain that is documented by imaging and assessment. It's cruel.