This is a must place prior decide to invest paying full retail price…read more The staff here is very helpful, & they treat you like a family, they also very aware with the products they sell, & they are very informative. The representative Nick is very helpful and gave us a very polite & great overall exp. Will definently recommend this place. thank you!

I found this place on mine when I was looking to redo our offices at work. Chris was an amazing…read moresales rep. they have a large selection from you and used furniture, including desk, hutches, filing cabinet, artwork, couches, and nice chairs. I got such an excellent deal as I bought to Office furniture, including desk in hutches, which was such a great deal that I went back in about another one. I recommend anybody to go here.

On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

After waiting at the passport photo kiosk for 20 minutes I dared to ask an employee if it was a do…read moreit yourself service. She told me to just wait they are VERY busy. I apologized for asking a question. Ten minutes later an employee took my photos. Then I asked for copies of documents to be printed. I was referred to self-service. After following all the steps - the codes sent to me by staples did not work. I approached full service and the employee was condescending and I decided to match her energy. She questioned me regarding the steps I took to complete my copy process. I told her. She spoke to me like I was five years old and asked each question again. She took my phone and said to wait for another code. I went back to the self service machine. The code never came. Another employee hovered offering to help. I let him know what was happening and he told me to go outside because the wifi would work better. This was after the machine had already taken my payment information- I was just supposed to go outside and wait patiently. Other customers came in and had the same trouble I had. It was clear when I spoke to other customers that my frustration was building. After being chastised and being treated like a five year old Esteban let me know I didn't need to give him attitude because he wasn't giving me attitude. I let him know how I felt about this horrible experience and left. No copies. I hate Solana Beach Staples. Worst service of all office retailers.

I had a really good experience here! Diego was the employee who assisted us and he was super…read morefriendly and not pushy. I didn't get the "sales-pitch" from him, which is the reason why we decided to buy most of our office furniture through them. Service was prompt, delivery was scheduled a few days out and we had no issues with quality. Highly recommend as they have a lot of items and variety.

Found a nice used desk here and had it delivered to my new office. Good prices and smooth delivery…read morewith no damages. 4 stars because they charged me extra for delivery to my office on the second floor with no elevator and had to wait 2 weeks to get it delivered.

David is right on the money, my office uses this company for all our business supplies they have a…read moreshowroom where you can browse their products or they can deliver to your home or office. The staff is friendly and knowledgeable about their products and always takes care of our needs without a hassle.

From the owner: Office Supply Company specializes in providing local businesses with office supplies and office…read morefurniture. -Over 30,000 items available for next day delivery or pickup -Competitive pricing - backed by a price match guarantee -Biggest office furniture showroom in Imperial Valley

I placed an order online and it was not ready at the time I needed. I placed it online checking…read morethat it would be ready in time. I went to pick it up and they said oh someone should have called and left a voicemail. I didn't receive a voicemail, even if I had that wasn't the point, I needed them. I clearly didn't receive one if not I wouldn't have wasted my time driving there. She didn't apologize or offer much in terms of what could be done. It was a good price, quality and value. I might try them again on non-rush stuff but don't trust their online stated timelines. They take forever to help too, I left made a whole store round as did another lady and they still weren't ready to help us

Long overdue review. Came here because the Staples near me didn't have these SD cards. Was heading…read moreout for a trip and no time to wait for them to be shipped, so off to Escondido. Helpful staff, able to locate what I needed. Love a clearance price. Was on and out quickly.

Due to unexpected changes in the size of our firm, we moved in twice in a span of 2.5 years. For…read morethe first move we hired a company that seemed highly professional. They broke stuff, were slow and tried to charge me an extra $3,500 when finally done. It took them like 14 hours and the drive from A to B was only 20 minutes (one trip). For the second move (March 2026), we used Best New and Used. They were amazing. Did it all (and it was much more by this point because we had added square footage and all the contents that go with it during the 2.5 years) in 4.5 hours. Literally GONE from the new location with all desks rebuilt and everything where we wanted it in less than five hours - at a better price!!!! Claudia and her team are the best. Smart, honest, fair, friendly and hard working. A+ Moving sucks but they improved the experience for sure.

Great selection of office furniture and chairs for amazing prices. I bought a used Steelcase Amia…read morefor a steal 1/4 of original price. Do not even bother with Facebook Marketplace and Craigslist since the prices/conditions are not as good. The staff cleaned up the chair well, so it was practically brand new when I brought it home.

I made an appointment to buy an office chair on a Saturday. They didn't have the Embody chair I…read morewanted so I opted for a Steelcase Gesture Chair. I got a pretty good deal on a slightly used Steelcase Gesture Chair for $700 that retails for around $1.5K The cool worker named Jay recommended chairs and encouraged me to test them out. He told me the chairs came from showrooms so that's why they're slightly used. I was happy with the chair and service.

Just furnished my entire office using this company. They had a helpful employee I worked with who…read morewas patient and we found what I needed for my office needs. I did not do a whole lot of research on office furnishings prior and needed to get this done fast. Overall my experience was good, however getting the furnishings delivered was a bit disorganized . I had to call in a couple times to get the date figured out and it came down VERY close to the wire for me since I was vacating the old office and moving into the new one and needed furniture to avoid disruption in my business . Their moving truck was also broken for about a week or so (understandable) and deliveries were slowed as a result. That was a red flag to me since many customers were at the mercy of just one delivery truck .. I questioned as to why there was not a rental truck or Penske or Uhaul loaner they could have had to avoid being back logged. Being that delivering furniture appeared to be a significant part of their business. I know trucks at uhaul are fairly easy to get as I have rented several on moments notice many times In the end the truck was fixed and we were able to finally get the furnishings delivered. The delivery crew was professional and courteous. I leave very candid feedback so perhaps this last small criticism leaves me open to rebuttal, but I was a little surprised that delivery charges were added when you spend thousands of dollars on furnishings? I understand costs need to be covered but I thought that the amount extra was a bit steep to pay on top of everything else I just purchased.

Located in the plaza near Buy Buy Baby…read more I visited this location for a pick up print order only. Rating based off of experience with order. First, after order placed, they were out of the type of card stock I requested - I received a prompt phone call regarding the issue and an Immediate fix at no cost to me. Picking up was super easy and the staff were very helpful.

This big store at about 5:45 on a Tuesday only had two team members in site. Went in for 8 copies…read moreand to get those papers laminated. I was made to wait 15-20 minutes to receive service because the girl was helping another nice couple... fine... that can happen. She finished them up, rung me up. I was quoted 10 minutes and after 20 minutes inquired to my wait because she continually worked the counter next to her manager. The 10 minutes turned into 40 kids were waiting for dinner. I paid for 10 mil on 3 sheet, but instead received some BS line that something wasn't working after my long wait. I received the items untrimmed and had to do so myself. 1 hour and 10 minutes at a dead store to get 8 sheets printed and laminated... and it wasn't isolated to a random employee... the manager allowed this to happen. The girl working the counter was very nice, but unfortunately inefficient. Nice to apologize for the extra wait time to the couple before me, then apologized to me expecting that 20 minutes into my wait with no work started it was appropriate. The manager standing next to her tried to justify vs mitigate the issue. Also worth noting there was a third team member eventually who was hard to spot because he was wearing a brown leather jacket over his red work shirt. I mention, because during the initial wait period I was looking to pay for an additional item which was no apparent of efficient.