Toured their kennel facilities. Very clean. Staff are friendly and polite and answered all our…read morequestions.

They took care of our family dog for several years, and tried their very best with knowledge and…read morecompassion to help her at the end.

The only reason I gave a 2 is because of the vet techs. Otherwise it was a traumatic experience and…read moreI almost lost my dog cause of the vet!

We are new patients and we just love the care, the staff, the building (very clean), and so much…read moremore. Would definitely recommend

I do not usually do this but I am so baffled and livid with Mairs Veterinarian Clinic and I think…read moreit's important to tell people why. I took my cat to Mairs Vet Clinic about two months ago to get him checked out because he had some blood in his stool and he was drooling a lot. I wasn't sure if the drooling was an issue but I wanted it to get checked out. After his appointment, we were told all is good and no one informed me of any mouth issues. I thought it seemed odd, but trusted the doctor to tell me what they found as most people trust their doctors. Since switching vets, I had been thinking about bringing my cat in for his mouth again because I still felt like something was going on. When switching vets, I had to get his previous records from Mairs for my current vet. Remember how Mairs didn't inform me of any problems or concerns with my cat's mouth? When I got his records, I saw that Mairs had listed his oral health as abnormal. They mentioned gingivitis, plaque, suspected resorptive disease, multiple missing teeth, and a recommended dental. THEY TOLD ME NONE OF THAT. My cat's oral health is so bad that he needs all of his teeth removed. I'm so furious with Mairs and DO NOT recommend going to them. Do your babies a favor and take them somewhere you can trust. Not only that, but they fired my MOTHER as a client, because of MY personal review on this situation. Instead of making it right after costing me thousands of dollars, they can't handle a bad review based on legitimate malpractice, and fire the relative of the person who wrote said review. What a joke.

I was having trouble getting an appointment for our dog. We moved from California and he injured…read morehis paw. After speaking with Mair's they made an appointment. My father and the original Doc Mairs were friends for many years back as they say "in the day". They saw our dog and he is on the mend. Very happy to be with an experienced group and heritage.

Mellett has been terrific. In February I adopted a second Shih Tzu. A month after joining the…read morefamily, he experienced a vestibular episode. We had a routine exam scheduled for him at Mellett, but we were able to move it up so little Beans could be seen the day after he displayed symptoms. Dr. Sara was extremely thorough and the entire staff was so very kind to me as I was emotional and anxious about my little guy's health. Four weeks after his Beans' first visit, my OG Shih Tzu had his annual with Dr. Sara. As the appointment approached it was clear to me that my sweet, newly adopted senior dog, Beans, was struggling to turn the corner from the vestibular episode and put on weight, regain his hearty appetite and regain his energy. I called Mellet and asked if Beans could be seen when I brought in my other Tzu and explained I may be having a quality of life discussion. Again, I was met with kindness and compassion as we scheduled the additional time. On the day of the appointment we were escorted to our exam room and our vet tech asked lots of questions and I shared a quality of life checklist I found online to help me evaluate Beans' overall health and well being. When Dr. Sara joined us we had a very detailed and caring discussion about sweet Beans and his overall health and status. Dr. Sara suspected cancer and said 'we can run several different tests to determine what kind or where, but the outcome for Beans will likely be the same'. I lost my first Tzu to pancreatic cancer six years ago and recognized similar symptoms in Beans and knew he didn't have long. Dr. Sara was compassionate and supportive as we discussed when I might want to say farewell to sweet Beans - I ultimately decided that it was best to let him cross the rainbow bridge that day. He had a good day with a little more energy and a slightly increased appetite and I wanted to remember those positive moments. Dr. Sara and our tech were so wonderful to me and to Beans as we eased him to his next chapter. I was also given space and time to consider next steps and to talk with my partner who could not join me for the appointment. My OG Tzu, Leo, received his annual shots and health exam from Dr. Sara during this same appointment and they were so good to him during his time as well. We couldn't have asked for a more supportive, patient and kind experience. 1-2 weeks after our appointment I received Beans' paw print and nose print with a lovely card signed by the entire staff. It was a wonderful gesture that reassured me that I made the right choice in selecting Mellet and Dr. Sara.

The one thing I will always regret - Is bringing my dog to Mellett Animal Hospital and trusting…read moreJoseph H. Keller III, to take care of my Xena. I can't call him a doctor - because of the way he treated her and abandoned her, when she needed help the most! First - Keller misdiagnosed my Xena, he let her live with cancer for 5+ years while she was in his care. He was explaining the growing lumps on her body as normal: fat tissue, build up tissue due to her aging (in his words).. etc. Second - when she started growing lumps in the breast area, a surgery needed to be performed. He recommended removing only one lump on her breast - because the rest of the lumps were "nothing to worry about" ,as he said. I insisted 3 biggest ones to be removed! The biopsy showed all 3 were cancerous tumors! After taking Xena to an oncologist, report showed that all the lumps on her body were cancerous tumors (at least 5 more). The report also showed that the surgery performed by Joseph Keller - was not done properly and needed to be redone!! All of these reports were sent to Mellett Animal Hospital. After that, when I tried to contact them - they were rude and were constantly lying to me that Keller will return my call. He never did call back! They just stop all communication, without a single word of explanation. They just dropped a cancer patient, because Joseph Keller couldn't face me - after all he did to Xena! My Xena would have died from cancer, if I didn't take her to a different Vet Clinic!! Stay away from this place!!!!!

They are very good at being compassionate...but they make it a habit to upsell you. I never leave…read morewithout paying over $200. They want cash and charge you to use a card. They are NEVER available for emergencies...its as if they have a deal with the emergency vets...who charge you $1000 to walk in the door. It is VERY expensive to have pets these days.

I have been going there since they opened. They are the most compassionate and caring team…read more I had had a few dogs and now my cat Simba. He has had to be boarded there twice. Wonderful experience know he was with this team. I have recommended them to many friends and family and even those asking for vet names in the area on Facebook I refer those.

I had a beloved cat named Kimbo. I had had him since him since he was a kitten, and I was three and…read morehe was the sweetest cat in the whole world. At 16 he got very sick and we brought him in to the clinic to get him checked out. Everyone was so sweet and treated him with so much kindness. It was discovered that he had a heart murmur and he only had a few months left to live. The vets did everything they could until he decided to cross over the rainbow bridge. The vets let me and my wife stay with him as long as we needed to stay until we were ready to part. After his passing, they sent us the sweetest note card from the staff. My wife and I have now adopted two more cats and plan to bring them in for anything that they need. Would 1000% recommend them to anyone looking for a vet. They treat the pets like they are part of your family, because they are.

Very nice veterinarian. Fee was quite reasonable, and they were very understanding. It was pretty…read moreeasy to get an appointment, and easy to get there

Hours are non existent. I called twice this month for ill cats and both times was referred to go…read moreelsewhere. The sale of this veterinary practice must have been a gold mine for the owner, but selling it to a corporation is a big middle finger to all the clients who have been going there. They no longer seem to have pet health care as their mission when they refer their own patients elsewhere. Pretty poor business model, they don't even book appointments.

The Dr went above and beyond to help save our beloved Bambi…read more Would recommend Dr Heather for all of your 4 legged family members!

They have helped me out on two separate emergency occasions... they couldn't be more helpful,…read morecompassionate, friendly, and knowledgeable! I have gone to another vet for the past 20+ years, but I'm switching over because they helped me when I needed it most! Special thanks to Kelsey and all the great folks that work here!

They were so patient and compassionate with my daughter's cat. The veterinarian explained…read moreeverything step by step. This was our best experience.