My experience here was absolutely awful. I'd rate it 0 stars if I could. I have been going to Nails By Chris in Valdosta since I was in high school and I LOVE them. But this particular morning, two of my nails had broken off, the polish was almost all gone, and it was a Sunday. Nails by Chris is closed on Sundays and I couldn't go to work will my nails in this big of a mess. So I came here. Horrible decision. Here's why my experience was so negative:
1. I was getting my acrylic nails filled with gel polish put on top. Pretty easy process. I had plans to do other errands that day. Forget it. I walked into the salon at 3:30. I didn't leave until 5:15! That's way too long to be in for such a simple task in my personal opinion.
2. They are horribly understaffed. The place was full of customers and they only had two nail techs working. It is a small salon, but there were 2 pedicure stations, and 3 nail stations completely empty.
3. Because they are so understaffed and the place was busy, they operate on a very strange assembly-line like operation. I sat down In The chair and the tech filled my acrylic and shaped my nails, then actually left me sitting there while he moved to the next costumer and did the same with her, and then he left her and came back to me. He didn't even wash his hands in between handling me and her, which is odd to me for sanitary reasons.
4. Because they are constantly jumping back and forth between customers they are very rushed to get you finished, which results in poor customer service and rough looking nails. By the time he was done, my nails were not the same shape, the color wasn't even close to the one I picked out, not enough coats of polish were put on, and they were way too long for my liking. If I'm going to be in a nail salon for almost two hours I expect GOOD nails.
5. I'm a pretty observant person, and let me tell you: this salon plays favorites. If you are one of their regulars, they will call you by your name, spend extra time with you, treat you like royalty, and you'll leave with amazing nails. But if you're a random walk in, they have only one thing in mind: Finish your service as fast as possible, take your money, and rush you out the door ASAP.
So, long story short, this was my first and last time stepping foot into Bemiss Nails. Don't let the nicely decorated inside and the high end technology fool you. The place is horribly run, poor operation and execution, and by the time you leave, you will be disappointed. Worst $30 Ive ever spent. Next time I'll just have my nails look like the hot mess express until I can go back to my trusted Nails by Chris. read more