There was a couple of reasons why I took away a star from my latest stay. The room I was in had a…read morechair with some stains on it. Also, housekeeping sloppily made up my room . Another note, they charge $10 a day for parking now .

I stayed at this hotel for four nights on a business trip. The location is absolutely perfect. You…read moreare close to everything, including Hard Rock Stadium. The hotel was clean, modern and very well maintained. My room was perfect and super clean. The free breakfast in the mornings is a huge plus, they have something for everyone. The best part of my stay was the staff. They were super friendly and attentive. I will be in the area at least once a month and this will definitely be my hotel of choice when in town. There are also tons of restaurants in the area, so this definitely adds value to the location.

First time coming here I was staying in the Miami area for a week and my company booked me at this…read morehotel. This place was really great for what it was. Upon checking into my room, the staff was very friendly and it even had a self-service check out for any of the items in the pantry. When I got to my room I noticed that the carpet was a bit wet but I assumed that they steam cleaned the carpet because it eventually went away and dried up in a few hours. This shower and the rest of the room amenities were fine. I couldn't find the knob to change the setting on a refrigerator because everything kept freezing. The rooms were nice and cozy and I love what was featured on their televisions channel wise. The breakfast was fair for the most part but overall I thought my stay here was nice and cozy. Great spots to check out not even a mile away

Horrible. Pubic hairs on the bathroom floor/toilet seat Dest…read moreinches thick on the phone cable cord next to the bed Sent an email to the front desk manager with photos, no reply

Stayed overnight, nice hotel, very clean and welcoming. Has gym inside. The king suite was a very…read morenice room. Small kitchenette area, bathroom was decent sized and had your essentials. Bed was nice and comfy. Definitely stay here again. Great for staycation

The even numbered rooms face the highway and it was very loud. I could tell as soon as I walked in…read morethe room, but unfortunately, they didn't have any odd numbered rooms available my first night there. I had a nightmare that I was sleeping in the middle of the highway. Luckily, they were able to switch me to the other side of the hotel for the rest of the stay and I got some much needed rest. The room was spacious and clean. The kitchen area had dishes, flatware, sink, dishwasher, microwave and large fridge and freezer. The first room had a bathtub while my second room did not. The complimentary breakfast was decent. The breakfast sandwich I tried was good. They offered healthy cereal options. There were a variety of toppings for the oatmeal, including chocolate chips, raisins, and walnuts. There was even a bowl of bananas and oranges. The gym had one Peloton bike, 2 treadmills, a stair climber, an incumbent bike, weights, and a multi-workout machine. The laundry room is next to the gym. .|\---/| | @_@ | ..\_^_/..2024

Recent stay. First time customer…read more.. I usually stay at the Hilton across the street from this Hotel when visiting FL for my Birthday. This year, I decided to checkout Courtyard, since the price was reasonably cheaper. Never again! 1 star -FIRST NIGHT, I asked the receptionist for toothbrush since I misplaced mine, the receptionist sarcastically replied, "What did you do!?" While handing me a toothbrush. -The outlets in my room did not charge my electronics! -The bed is facing the window while the television is placed on a table which is placed on the side of the wall which makes it difficult to watch tv in bed. That sucked! -SECOND NIGHT, my room access card did not work... The same receptionist replied "What did you do to it!?" While waiting for her to give me an updated card, I had to use the bathroom. I went to my room, the card did not work! I was agitated at this point. I had to go back to the reception desk. She told me then assured me that someone will fix the problem. As I'm waiting the maintenance guy did NOT speak English! I asked him if the card would work for the side entrance doors, he didn't understand what I was saying, therefore he had to pull out his phone to translate what I was saying. He wanted me to input that info into his phone. Unacceptable! -THIRD NIGHT, the elevators were out of order! I had to walk up three flights of stairs to get to my room. -The access card did not work AGAIN!!! -The ice machine on my floor did not work. That meant I had to get ice from another floor. I was over it! and ready to go! A refund would have been great after staying there for 3-4days!! Not worth the money. First, and last time. I am truly disappointed. I would never refer anyone to stay there.

Layover spot on our way to the keys nice spot close to the highway…read more Checked in late. The stage was friendly and got us an upgrade to a room with a balcony Room was clean with lots of amenities. Solid choice for a layover

I put my family up at the Hampton Inn, Pembroke Pines that is right by Cracker Barrel for my…read moredaughter's wedding. Everyone raved about the convenience from Fort Lauderdale International Airport. They said it was a smooth ride and easy to find right off the highway. I liked that it was tucked in so that you cannot hear the cars from 75. I also like that breakfast is included and the beds are clean and comfortable. There's a nice pool and Jacuzzi and it's just steps away from Cracker Barrel. This hotel is very convenient in that there's an enterprise Rent-A-Car at the entrance to the road that leads to this Hampton Inn. If anyone needed to rent a car they could right there. There's a Publix down the street. Fresh Market is in the other direction. Pembroke Lakes Mall is only 3 miles away and Pembroke Gardens outdoor mall is only 2 miles away Every was super close and super convenient. I didn't hear not one complaint from anyone staying in the five rooms.

This is my second time staying here this year. The rooms were clean and the beds are comfortable…read more Pillows on the other hand are not. I could have called down for more firm ones, but I just dealt with it. Somewhat large shower and bathroom. We had a view of the parking lot and I-75. I doubt any of the other rooms had better views. They have a complimentary breakfast. They have several egg options. They also have muffins and plain, flavorless bagels. I have stayed at other Hampton Inns and they had much better breakfasts. The only thing I could have eaten was the Otis Spunkmeyer muffin.....so we left and went to Cracker Barrel which you could almost walk to from here.

This Hilton Garden Inn has not aged well. Ot looks the same as I left it some years ago, except now…read moreit is more warn. Same average over priced breakfast. And pretty much same everything else, except much older and warn. The cleaning staff here is really, really, really slow. I was only here for two nights, and I had to check in late because my room was not ready. They never got to my room either day because it was at the end of the hall. I ended up getting some clean sheets and making the bed myself as well as clean towels and I left the garbage outside my door. One of the days, I left, had breakfast, did a little sight seeing and returned to the room about 3p and they still hadn't gotten to it. And the funny thing is, or should I say ironic... the day I was to checkout, they were knocking on my door early. Which made me wonder why that was not the case the first two days. Honestly, the only thing it has going for it is it is in a pretty nice area. Close to Pembroke Gardens and other nice places to visit. Also, the customer service is top notch which kind of makes up for it.

Not the best experience, but I've seen worse…read more Pros: -Staff at front desk were nice. -Bathroom water was very hot, sometimes too hot so be careful. -There are attached dispensers for soap and shampoo -Room had my essentials; microwave, fridge and coffee maker. -Gym was clean with new equipment Cons: -My room never got cleaned the whole 5 days I was there. -Room door closed at an angle where it looked like it was propped open. -They do not have free continental breakfast. It was $15 for the breakfast buffet. -Parking was an additional $5/night. Overall I think this Hilton location needs some work. Left at 3 stars due to the price I paid.

I want to give this place more stars but I did find some factors that were upsetting to me. We…read morearrived our first night at 11pm after driving for almost 5 hours and ran out to get food. When we returned, we really settled in and checked out the room. I wish I took a detailed picture but the first odd thing was the shower door. There was only half, with the other half completely open. We took our dog out for a walk and I found a dying baby bird on the ground in the parking lot, which I was unable to save and did not sleep well that night. I mention that because when we were leaving upon checkout, there was a different dead baby bird right outside the side door of the hotel. The air conditioning was not cold enough and it definitely felt humid at times. When we were showering, water flooded the bathroom because of the one door. Then the air conditioning unit was leaking water/ condensation really bad so we put all our used towels there to soak it up. Hubs works in HVAC so he informed the front desk when we were checking out. The breakfast was great at this location! They had so many Udi's gluten free products and they had croissants!! We only made it down to breakfast one morning unfortunately but we are considering this hotel when we visit again. The hotel was not noisy and neither was the surrounding area outside.

Beds were very comfortable hair all over the shower breakfast bad the front desk was nice elevator…read moretoo slow. I could jump off the roof go to the hospital heal up and be downstairs faster than the elevator

Close to the port. Dennys right across the street. My room was clean and comfortable. Pool area…read morevery night and they provide towels. I wouldn't count on the shuttle picking you up from the airport. Call an Uber. $17 not bad. Set up an uber for cruise drop off as well.

Got kicked out because the hotel failed to follow on a simple request…read more All I did was to ask to replaced the bed sheets at 11:42am, the hotel failed to do that and I got kicked out by the owner! Never I was so disrespected as a customer, I got yelled at because I didn't ask the housing to change the sheets rather I asked the front desk. The employees are very nice and helpful - but the owner thinks that he does not need to do any customer service I guess. If you don't plan for anything to go wrong with your stay, then you may take the risk of choosing this hotel. But if you will need something - you might get kicked out. I will never stay here, will not recommend and might not use IHG hotels again.

Hotel is renovated. Rooms are clean and well maintained…read more Typical residence inn layout with kitchen, desk, living room and bedroom in one room. Large Bathroom with a walk-in shower. Well sized. Served breakfast which was good and on time. Staff was friendly and able to assist when we had an issue using business services. Only downside was we arrived late and a barking dog I guess was voicing their opinion. And our floor had a strong smoking smell, which is a bit frustrating if you aren't a smoker.

The room was clean. The kitchen is fully stocked with pots, pens, plates, glasses, and silverware…read more Cleaning is every two days. I had to ask for toiletries and toilet paper, but the reception had very friendly and attentive staff. Two ladies worked on September 25, 2023 and September 26, 2023. For breakfast on 25th/26th: hot egg whites with sausage on croissant/hot egg whites with sausage on muffin, scrambled eggs, bacon, blueberry muffins. chocolate milk, plain Greek yogurt, strawberry yogurt, bananas, and later oranges, coffee, hard boiled eggs. Overall breakfast was good. It would be nice to have some fresh berries with plain yogurt. You have to wake up at 6:00 am to get breakfast. Breakfast is served from 6:00 am to 9:00 am. Free parking. Free WiFi with good connection. This was Room 308, on the third floor, not far from elevator, with windows facing the pool.

Easy to check in on the spot, we got a room right away and are able to add additional hours as…read moreneeded.

Great! The cheapest room is quite big , with a very outdated TV I don't know if it works. I just…read moredon't like that the garage does not have a garage door so no closing the garage door.. so kind of pointless "garage" /: