Velocity has high standards for customer service. I contacted them to have a tune up done and i has…read moreadditional damage to the front rim. They contacted me and sent pictures for my verbal approval to fix it. The work was done in a timely manor and was well worth it. This will be my go to bike shop from now on.

No matter what the issue is, as long as they're not slammed, they fix or make everything cool. I…read morehighly recommend using these peeps for any bicycle issues Thank you Michael's

Top-notch bike shop. I bought my Trek bike here, it was in stock back when nobody else had…read moreanything, and since then I've needed a new rear wheel thanks to how hard I ride. They built me a really rugged wheel much stronger and better than the OEM one, and it installed flawlessly and rolled perfectly true. They finished it way ahead of time too. I am very impressed with their mechanics. If you need a bike or need work done, just go to Michael's. They got you.

Left Subversive a message (through Yelp) to get my bike tuned up and because of Alan's quick…read moreresponse time was able to bring it in by the next business day! He was very responsive and helpful through the whole process and I would 100% recommend his shop.

Great experience! Brought in a bike and I knew it needed a tune up among possible other things. The…read morerepair was quick, cheaper than expected and he went above and beyond to add little things to make the bike just a bit nicer for my son. I'm a lifelong customer after my first experience here!

Super nice facility!! Decent selection of everything. Dylan upsold the crap out of me... $120…read moregloves, a $25 pair of socks etc.... Nice guy. I wish I had a Trek... I am a Specialized guy... Will be back.....

Top notch! The folks working here are friendly, helpful and…read moreknowledgeable. They treat you like a friend not a customer. They know bikes - sales, service and repairs. Had some work done here a couple of times on my bike, another brand and they were fine with that. They fixed my issues no problem and I always got my bike back in perfect condition. They don't try to upsell anything and they treat you fair. Pricing is more than fair. I would highly recommend this company for all your biking needs.

They took care of me well. Needed an extension to my handbags to raise the bars up. They knew what…read moreto do. And took care of it.

Awesome staff great selection of bikes. Came in with my family looking for a new bike and the staff…read morewas very helpful and friendly even tho I walked away without buying a bike they were still very helpful.

Best place in area to get mountain bike worked on Was fast…read moreturn around and a great job

This bikeshop is the best. Great service, very friendly and fast service. I have bought 2 E-Bikes…read morefor my wife and I and we love them. I thought our biking days were over but these bikes let us go up steep hills with ease. Now they are not electric motorcycles. You have to peddle but if you need assistance they have sever levels of assistance to keep you climbing. We often ride around Whitewater Lake which has some really steep hills. We do them with ease. Wonderful.

If you're in the market for a bike, go talk to Bruce and Katie. I bought 2 bikes from them,…read morerecommend them to everyone, and will definitely head back when it's time for an upgrade. They're awesome and will treat you right!

One star because they won't work on "department store bicycles". Why not?! They all operate on…read morethe same principle, have the exact same parts. And a department store bike is not cheap! It needs help too.

Stopped in on my lunch hour to see if they had anything I could use for a lamp on my Fat Tire. As…read moreluck would have it they did... and more, nice little section of accessories available from helmets, to pedals, to you name it. And of course bikes too!!! While I'm not in the market for a bike, I would certainly consider them! The staff was friendly, knowledgeable, and helpful! Thank you for coming to Evansville!!

Every time I stop in the service is excellent! I've had my bike tuned up; flat tire changed, and…read morepurchased bike accessories. Thanks Paul for all you do!

We purchased two bikes here a while back. They were your average Schwinn mountain bikes, nothing…read moretoo special. Upon purchase the bikes came with a one year warranty from the store and I think it was one free tune-up annual tune-up. The warranty came in handy because one of the bikes got a hole in the inner tube after several months riding. We brought it in and the guy fixed it up right away with no hassles. Loved it! Love that local business can triumph big box stores in quality and service!

Have bought several bikes there. Great customer service even after I bought them. They do repairs…read moreat fair prices and they have a wealth of knowledge in regards to all they sell. You won't find a better bike shop around. Glad I came here first!