Uneducated on products. Sold me wrong items that doesn't fit. And especially pricey for what they offer. Shameful

Great dudes work here, very friendly, unbeatable prices. Very clean shop. They also have very quality incense too

Service was friendly and helped me out. Good selection of juice and disposables but a bit pricey.

I had my only tank break while I was here on business (should have brought a spare). I panicked because it was late and I know specific parts can be hard to find. First place I went was here and it was 2 minutes before they closed. I wish I knew the kid's name that was behind the counter but he was awesome. Didn't try to rush me or even let me know that he was about to close. He wanted to help me I could tell. He was as excited as I was that they happened to have just 2 of what I needed. I bought one. I was so relieved. Great shop. GREAT service. I recommend. read more

Steve and the team are extremely knowledgeable on the products that they carry. With online purchasing, seeming to be dominating the industry, I appreciate that I can go in, sample a product, have face time with staff and walk out with my products. Steve runs a very respectful, satisfactory operation and they have a huge selection of vape products. I left a bad review earlier in 2015. I have since changed my stance based on the development of the store and the team that works there. Very happy with this business read more

Belmont Vape in Belmont, California is hands down one of the best vape shops around. The customer service is outstanding--everyone is friendly, knowledgeable, and genuinely takes the time to help you find exactly what you're looking for without any pressure. Their selection is excellent, with a wide variety of products and flavors, and everything is well-organized and high quality. You can really tell they care about their customers and their experience. I highly recommend Belmont Vape to anyone looking for great service and an amazing selection! read more

Vape shop in Belmont was open when I was looking for vape. They were very polite and prices are affordable . Many choices on vapes and salesmen Nathan was super professional at sales. They were open at 7:45 pm which worked for me because I finish work at 7 read more

Belmont Vape - Inside - Tobacco Shops Near Me - Belmont, California

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My friend and I went to look for a new vape and we got very sick from the vapes they sold us. Staff seemed nice enough.

Merchandise is definitely faulty, to the point of making you ill. By experience No wonder there's no one ever in the store when walking by... Terrible customer service, terrible people Best of luck. But Karma is a...well, you know read more

Belmont Vape - None - Tobacco Shops Near Me - Belmont, California

This shop sells counterfeit puff bars. You can check for yourself. The box they sell has a sticker on the back with a code on it which allows you to verify if the vape is real or not, BUT the website provided on the sticker is fraudulent. If you go to the actual real websites for verifying puff bars, it told me that this vape was fraudulent. You should check this for yourself if you purchase their products. Also, the vape itself looks very similar to the real thing, but does not have the KADO logo on it. I also noticed that the light on the bottom of the vape glowed in a white color instead of a blue color. These are all dead giveaways. I'm familiar with the real puff bar plus, and I can tell the vape hit differently, had a slightly different taste and feel, didn't contain the same amount of nicotine, and didn't produce the same amount of smoke upon exhale. For a day, I used the "puff bar plus" which they sold me and I developed a foul taste in my mouth. My mouth, throat, and lungs felt very irritated and possibly inflamed. Later on, I began to feel sick, which lasted a long time. This never happens to me with a real puff bar of any kind. If you read the negative reviews of this business, the store owner replies defensively to complaints and puts the reviewers down. If you owned a vape store and actually cared about your customers (or your reputation), you would go to great lengths to verify if the products you were selling were authentic or not BEFORE selling them, and you would read the negative reviews of your store as constructive criticism and take the contents of the complaints into consideration regarding how to provide a better service and raise your reputation. This store owner does not care if he damages your health, he is only looking to turn a profit. This is probably because, if you drive by his shop, you will notice that there are almost never any customers inside and the employees are on their phones. Maybe if they actually implemented proper business practices they would get more customers. Instead they drive people away with their shady business practices, their bad attitude, and their lack of concern for their customers. I will never return to this store and I will be telling everyone I know never to go to this store. They will keep losing customers until they change their ways and start to care. I would not recommend this place to anyone. There are tons of other great vape shops nearby, this is just simply not one of them. read more

Belmont Vape - Tobacco Shops Near Me - Belmont, California

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Visited Belmont Vape. The owner is awesome and the store has a large variety of items. Recently renovated and very clean. Items purchased were very reasonable. I would most definitely continue to shop here! read more

The dudes that work there (Steve, Koko, Merle, Anthony) are all AWESOME!!!! Merle, I found out, is actually the "Earl" guy from the other shop on Palm Ave - which is now something else, btw. You can sit there and lounge around, watch some tv, vape, and it's all dandy! They are also dog friendly, too! A big plus in my book =) read more

Super super super helpful. Stopped in literally 20 mins before they were closing one night. I decided I wanted to get a full Mech mod set up since I had been doing some research on specific mods already. Ended up getting set up with a sick penny mod clone, tugboat rda clone, some batteries, battery charger, some juice, cotton balls, kanthal wire, and some small tools. They were accommodating to my needs and had no problem recommending different products. They really know their stuff and it was refreshing to have someone to talk to about vaping in general. Whether you are a beginner or looking for something specific make sure to stop in. You won't regret it. read more

Belmont Vape - Penny mod clone & Tugboat Rda - Tobacco Shops Near Me - Belmont, California

Great place! Well stocked and very organized, but the best part is the staff. The staff is super friendly and helpful, and recommend amazing products based on your preferences. The owner is so friendly as well, genuinely wants to make sure you're happy and will come back, just great customer service all around! read more

Steve was amazing, a few weeks back I bought a Smok RPM lite from these guys, through no fault of their own the device broke. I called them up and asked if there was any chance at repair. Steve said come on in lets see what we can do. After taking a look at it he stated that unfortunately the device was shot but he was more than willing to make an exchange for a similar product. Offered me plenty of exchanges for different products but in the end I went with a new pack of coils and juice for the mod that was in my car. Pretty much the price of the RPM device itself. If you have any doubts about the customer service here, let this review speak for itself. Steve was incredible, knowledgeable and kind. read more

Bought 3 things from this store: fireluke 2 coils, yogi OG eliquid, and organx lychee eliquid and it was $80!!!! Whaaat?! Very expensive. Not at all priced well. read more

These guys gouge pricing and even worse, upped their prices during the covid-19 thing. I bought a 20$ disposable vape there that was malfunctioned and they refused to give me a replacement or even a discount on another. So upsetting... after months of supporting their business. read more

I'm making this post as a warning to all potential buyers. Last night I bought the Wismec Reuleaux Rxgen 3 for $109. I was looking up reviews of the mod to see how other people liked the mod. The mod ranges from $50 to as high as $70. I understand that online prices will always be lower than in a store, since a store must pay rent, electricity, wages, taxes, etc. But a $40-$60 dollar mark up, before tax is just outrageous. If you plan on buying here, just understand you will be paying an extremely high markup for the convenience. read more

This is lame. I called and asked how much a Juul would cost me and they wouldn't answer. I'm assuming the worst. Avoid

They have a great selection, staff and very knowledgeable about vapeing. Box mods it seems they have all the new and cool ones in. Sub tanks amazing, coils always in stock. Ejuice crazy selection and they ordered my favorite juice in 120mill for me. Thanks read more

Belmont Vape - BOX!!!!!!!!! - Tobacco Shops Near Me - Belmont, California

Came in the shop to try out some menthol and their peach snow got me hooked for my go to juice ATM. read more

Belmont Vape - Tobacco Shops Near Me - Belmont, California

What is the point of having a phone number if they aren't going to tell you prices? My box mod went out so I was calling around to different stores to see who has the best deal, all the other stores gave me prices except this place. Why would I bother going to your store if you can't tell me what I'm going to pay? read more

Great shop and staff is always willing to help. Highly recommended. read more

It's crazy, they open at 12, so I usually go there at 12:30 because I learned pretty quickly they are rarely there on time, and even getting there between 12:30 and 1 there's always a sign saying they out for lunch, back in 30. You just opened at 12 and within 30 minutes you're closing for lunch. Come on, it's more than half the time I come here this is the case read more

What an awesome place to hangout and learn about vaping. Very spacious and have many options. The people that work here are all knowledgeable not like a lot of shops around this side of the bay. The owners, Coco and Steve are super welcoming and friendly. Their pricings are the best and can't be beat in my book. The boys that work here have great building skills and produce "fat clouds" and if you would like to learn they are more than welcome to teach you about mods or even build one for you. read more

I wrote a review about the vapor bar several months back I guess I didn't post correctly. Now I'm gona write one to update. It's been 4 months I've been going there and in that time I've been checking out other vape places and THERE IS NO COMPARISON The Vapor Bar is the best one around. Koko and Steve are so helpful. You walk in this place and you feel like you at home. Nice lounge area great selection of juices and mods. The juice bar well let me say this you can sit there for hours to try there juices. If you drip they have no problem letting drip to try there juices that's a big plus in my book. I forgot about the staff there great also jus like the owners I can't see anybody who is not nice to work behind the counter. It's a must to go here to get you vaping needs read more

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Great store. Authentic smok coils for reasonable price. Amazing selection of juices. Alex was very knowledgeable and helpful helped me to find my new vaping setup. I had to go back to work without purchasing one but I'm coming back soon. Thanks for great service. read more

These guys are great. After a bad experience at another vapor shop (see my other review), I decided to give this place a go. Super helpful and genuinely courteous. All in all they set me up with a new tank for my pen, a mod for my main piece and a bunch of flavors. Great package overall, and they explained everything every step of the way. 10/10 will return, will recommend. read more

Amazing flavor selection, open space, and good people. I've been here a few times since my usual store (a hole in the wall by size comparison) was out of my favorite liquid. They had my favorite in the strength I wanted and did on the two subsequent visits. Adam usually helps me on Saturdays and he's quick, thorough, and knowledgeable. On my second visit, an older couple was being helped by Adam who was explaining all the details of a Kanger subtank mini kit they received as a gift from a family member. They didn't even purchase the device from the Vapor Bar, but he still stepped them through the assembly and operation, juice varieties, and tips. I also have a second device I use for "experimenting" flavors. On my visit a week ago, the shop owner (damn - forgot his name) suggested a house favorite "Daze Selfie Sunday" based on my preferences with other flavors. He was spot on and now I have a new favorite. I'll be coming back here. read more

This vape shop is amazing and has the best customer service . I bought a orchid vape and after about a month it stopped working, I went in not expecting anything just wanted to see what I can do or for the manufacturers information. The men who work here are so sweet and made my week by ensuring I left with a working vape. I came into this shop and was given the absolute best customer service and am very happy. Not to mention they are all very knowledgeable and have a wide selection. Best vape shop in the area for sure. read more

I went to this place because i know their other shop in Redwood City. Other location is pretty chill. But this location... i won't never go there. Guy was so rude because he was smoking in the back when i knocked the window. Looks like i didn't let him smoke his cigarette. Really? I'm customer. You can't act rude if you couldn't smoke your cigarette because of your customer. Ridiculous! read more

I'm surprised that these guys don't have more reviews. They have great prices and lots of juices to pick from, as well as a great selection of Vape hardware and accessories. I use to visit another shop in the area, but their prices were higher and the customer service was horrible. Then I found these guys and have made it my go to shop. I came in a while back and needed to pick up some coils, like I normally do. I was talking to Koko about how my tank needed an O-ring replacement. Mine had busted on an airplane flight overseas. He told me he would replace it with one from one of his demos. I told him that it was ok and if try to find one. Yesterday I come back and pick up some coils and again I see Koko. He remembered me from the last time and told me he hadn't come across the replacement O-rings to offer his customers. He then opened up the demo display case and have me the O-ring. He told me not to worry about it and offered it for free. Awesome customer service! read more

These cheats shouldn't be in business. I bought a battery that didn't function. They wouldn't replace it and the clerk would not let speak to the owner. This is the reason for Yelp ... I am warning you that they sell defective equipment and Do Not Shop Here!! I have canceled the credit card charge. read more

I am a senior citizen and have helped build this business by being a valued customer. I went to this store and was utterly dismayed by the treatment I received from one of the employees here named Alex. Alex was so disrespectful and rude and referred to a conversation or exchange we had two weeks ago. He refused to provide service and shared that he was refusing service to me, stating my apologies were not sincere enough. Well I'm dismayed because the exchange we had was over an exchange of equipment that didn't work. Of course I'm going to want a refund for the non-functioning equipment. This guy accused me of stealing from them and believe me. I have never... the mere suggestion is insulting to me. This is how they treat their best customers? I think there's a problem here! And it's not me! read more

The worst customer service I've ever received at a shop. I walk in and no one says a word to us. The jerk in a fedora finally gets up and said hi. He didn't offer one thing to us and I had to ask for a menu and I was afraid to try anything because he seemed so unhappy. My friend with me who is new to vaping has a tank and he told her to take the drop tip off to use on the mod he set up for her and she said she didn't have one and he said "uh. Yeah you do..." Super rudely. Needless to say it was an okay shop with okay juices and okay mods. But customer service should be your number one priority. One our way out I just said "okay well thanks." And he just said "yep." After that experience we won't be back. read more

I have been a long time customer of this establishment and there's this oriental gentleman that works there that is so downright rude and provides the WORST CUSTOMER SERVICE! He should be fired . I feel bad that this is how they are treating their customers! John & Steve open your eyes and get rid of him! Everyone else there is helpful and friendly and accommodating but this guy has a big stick up his ass! read more

Visited this vape shop on a whim, was in the area and was in need of a battery. The guy at the counter was quite helpful and advised me of many options and what I should be considering. Friendly staff for sure and helpful. Will return if I'm back in the area. read more

2 year and counting with no information, haven't shopped there since place up the road in San Mateo is way better in every way I think it's called San Mateo vape read more

This was my go to place for everything vape while living in the Bay area. Huge juice selection, and top notch service from all the guys. Never had a bad experience. Great shop to taste flavors and chill. They have come a long way in a short amount of time. Good hardware selection to boot. Koko, Merle and Steve were always available for questions and able to make informed suggestions based on my flavor profile/preferences. Very knowledgeable staff. read more

Very happy with the shop. Friendly staff always takes the time to answer questions. Great selection of vaping devices and "juice." They have helped me quit smoking, so I recommend this store. read more