I relocated to Macon, GA to complete a fellowship at a nearby hospital, so the Lofts at Navicent…read moreappealed to me in many ways. I was always working, so the in-unit W&D, cable/wifi ready, valet trash services, etc. were what sealed the deal for me. Those little things that I didn't have time to do myself allowed me to focus on my career.
I find it difficult to rate 5 stars for anything, as nothing is perfect, and there is always room for improvement. I was one of the first residents to move into the building during the summer of 2017. For this review, 4 stars is warranted, and I will share my thoughts below.
Initially, I was pleased with the customer service I received, but there were some major hiccups with one of the previous Property Managers, Kaeleigh C. Kaeleigh's behavior was unprofessional to the extent that she berated me to another coworker INSIDE my apartment, which my home security footage caught. I still have the footage, btw. I don't care if you insult me outside of work or in the leasing office, but do not disrespect me or violate my privacy IN my home. In my opinion, Kaeleigh was in over her head, and dealing with doctors/lawyers/etc. is not where she would excel. I say this as a clinical psychologist, too.
I immediately reported this to the highest in charge, after intentionally being given the incorrect information by Kaeleigh. I was very impressed by the way the situation was handled (Kaeleigh was not involved in the process), and she was fortunately assigned to another property). This was not the sole issue that arose pertaining to Kaeleigh's inability to function in this type of position or environment, but it was the issue that stands out most in my mind, and I believe the public should be aware of the types of people they let enter their homes, their private spaces that should not be the subject of unprofessional banter.
On the other hand, Alex P., far exceeded the new position that she assumed when Kaeleigh left. Alex was on point, she had excellent communication scales, and she made my time at Lofts at Navicent much more pleasurable.
As for the building, it is/was brand new, and I do believe the floors are too thin, and the building is a bit "too pet friendly." Noise, voices, animals, television, etc. can be heard from down the hall. I was in the corner, floor-to-ceiling windows, unit, and I could feel the resident in the apartment below me walking around in her apartment, as my floors vibrated. I could also hear everything. I am used to living in real lofts with other types of noises, but aside from expressing my concerns, not much could be done. I would have been more upset if a baby lived near me (no offense, new caregivers).
Overall, I did enjoy my time at Lofts at Navicent, and I would recommend to those who are comfortable with the aforementioned quirks of the building.
