lack of attention to what they offer and details of what the customer wants​, especially with interior cleaning. Ask the Manager for deep cleaning inside, he offer me the platinum. They​ didn't vacuum my back seat, still stain inside my car. When I approach him he came back with we don't clean fabric seat and that was what you paid for, not good customer service at all. read more

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I paid $20 for an exterior wash this morning and my car is still pretty dirty. I couldn't see out of my side mirror. I have much better ways to spend time and money. Glad I didn't waste money on the interior or any "extras" read more

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One of the smartest decisions I've ever made was signing up for a monthly membership at Bellmore Car Wash. Not only do they do an outstanding job, but the owner, Joe, and the entire staff are some of the friendliest people you'll ever meet. It's like the "Cheers" of car washes -- everybody knows your name! In the middle of the nonstop hustle and bustle of everyday life, it's actually a fun and welcoming place to visit. Yes, it's popular and can get busy, but the service is quick, the staff keeps things moving, and your car comes out spotless every time. More than just a car wash, it's a neighborhood gathering spot filled with great people and positive energy. If your car needs a wash, do yourself a favor and head to Bellmore Car Wash! read more

Quality control is abysmal. Interior and exterior are both failures. On a full detail, they really just did a once over. This job is awful. I've gotten better jobs at a car wash where they just go through the motions. How this place is still in business, idk, but I'd bet the days are numbered. Bellmore car wash is a must miss! read more

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A good car wash is hard to find, but I came back here after some time and was impressed. I met the new owner, who was very professional, and the service was excellent. The staff was friendly and did a fantastic job cleaning my car. Best car wash in town! read more

Came here for the reviews, was disappointed I paid for the platinum and they forgot to vacuum most of the car. Will not return

I waited until after my third car wash here to write a review. I truly don't know why I even decided to come back. Maybe I was hoping for a different team of staff members to actually do their jobs? Each time I come I purchase a gold wash. This includes a silver wash (vacuum, front rubber mats, wash, undercarriage blast, windows and dash, and towel dry); in addition to: clean all rubber mats, triple wax, tire shine and rain x protectant. It cost me $40.18 at the register. The two times prior to this that I came in, I was highly disappointed at the lack of interior cleaning. Barely vacuumed, and didn't clean a single part of my dash. Today, I asked the gentleman at check in to please make sure they vacuumed the entire car. Upon picking my car up- it was disgusting. The car was clean and dry on the outside, but the interior, yet again, was abysmal. Nothing was vacuumed, I opened the trunk and it actually looked like it wasn't touched or cleaned at ALL - all of my front and middle row rubber mats were just soaking wet with snow stains still on them- my dash and gps wasn't touched, my middle console, passenger side glove box and my cup holders were all disgusting. Nothing was actually cleaned. I unfortunately made a complaint to the woman at the register who was lovely and very understanding. She got someone right away to look at the car and said I need to get what I paid for. But now I have been here for almost an hour- my car is waiting back on the long line extended into sunrise- and my entire afternoon was just completely wasted waiting for a less than par car wash. I will absolutely not be returning. read more

Friendly people. I've been using this car wash for over 10 years with no problems or complaints

I have an unlimited wash pass, and been generally happy. The people are pleasant and they do a good job. Why then did they lose a star since my original review? The last two visits the lobby area TV is turned to a channel that I find offensive. You don't make friends by alienating half of your customers. read more

Amazing crew at Bellmore car wash! Even with the cold winter weather always a great job! My car looks marvelous for the holidays. Merry Christmas everyone! read more

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This has to be the worst car wash I've ever been to. Almost laughable. Just paid over $40 for a "gold wash", in which the 12 year old kids down the road at Applebees charging $10 to raise money, would've done a better job. They literally didn't even touch the inside. Didn't clean the windows, dash, cupholders, shoe prints on seats... nothing! There were wrappers and candy still inside the door panel and on the floor. The car came out and 40 seconds later I was told it was done. When I said that it was filthy, one of the guys looked at me like I was from outer space. Told me "yeah sometimes they clean the inside and sometimes they dont". Well, at least he was honest. The guy in front of me was complaining about the job they did on his truck and asked for a rag to finish the job. Not sure how this place stays in business, when all the reviews are so poor. You pay for full service plus and you get a quick wash on the outside. Next time I'm going to the place in Westbury where the guy takes a good 15 minutes to work on the car. Funny thing is it wasn't even busy as I was the only car. One out of the 3 guys was on his cellphone and the others were just walking around. This is why I tip after I see the final.job... My $10 bill went right back into my pocket. Just horrible! read more

Found this place on accident and have been a member ever since. They are fabulous. From the time you get out of your car until you reach the kind blonde woman at the desk it is a wonderful experience. They are professional, courteous, and thorough. They even get out tough stains that you thought would never come out. The staff is always friendly and kind despite the tough weather conditions they endure. When you get to the counter the woman is always upbeat, happy, and greets you by name, with a warm smile and genuine greeting. Customer satisfaction is a priority here and it shows. They aim to please all of their customers and their attention to detail and customer service is phenomenal. I highly recommend. read more

Horrible experience. The guys out back were helpful but nothing could make up for how poorly the blonde woman at the front desk treated me. Right off the bat she was rude in tone. Gone are the days of pleasant customer service. She insisted I asked for an upgrade (I didn't!) then attempted to upcharge me. Incredibly disrespectful to me when I brought in a coupon. Talked down to me, and proceeded to scream at me in front of other patrons. I don't hate anyone enough to recommend this place. read more

Literally just had the worst car wash. Paid for interior and exterior cleaning. Look at pictures for the interior "cleaning" they did. Nothing was wiped down. Had to completely clean myself after- save your money and go elsewhere or do it yourself. read more

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Ask anyone that knows me well, I'm a verifiable clean-freak! Unfortunately for me, my car's exterior and interior are light colored, so you know that sure gets dirty more often than than not. Therefore, I have to get my car washed every couple of weeks... Saw the ladies day sign and popped in. All I really need is a basic wash... So 15.95 including taxes gets you just that. Wash was okay, good, not great. They did not clean my rear view/side mirrors at all. Also, FYI, the exit of the wash goes right up to Sunrise Highway, so you have to be super careful leaving. Sometimes you really can't see around other cars on the road when pulling out. It definitely makes me a little nervous leaving that place. On the plus side, the ladies that staffed the register were extremely polite. read more

Bellmore Car Wash - Tuesday. 15.95 w/tax for basic wash - Car Wash Near Me - Bellmore, New York

$45 in my car wasn't even cleaned on the inside. I ask them specifically to blow the crumbs out of the console which never happened and then they were annoyed when I got in the car and asked him to clean properly. Save $45 and hose your car off yourself because that's what you're paying for. read more

Let me start with I used to love this car wash, I will always try to make it here than anywhere else. So i made a appointment to have my forester detailed. I was told they would call me the night before to confirm. Didn't happen. I showed up just before 8am and spoke to the nice guy at the counter. Advised him of some areas of concern I had. He said he would let the detailer know. I thanked him and left. When I came to pick up my car I noticed the main areas I told him about weren't done, he came outside with the women who did the detailing and they said it was wear. I thanked them and left. As I drove the few miles home I didn't believe that the armrest between the seats was worn, I got a magic eraser and it disappeared instantly. After being home for a couple of hours the feeling that they didn't even try to clean the other areas I was talking about. I went outside with a new toothbrush oxi clean max force and a towel with hot water. It was gross but it got cleaned. I Went back with the towel and showed them what a little elbow grease did. I was given some bull excuse that she should have gone over more than once, I stated that I don't think that she even tried. They took the car back this time the door panels/handles came back clean. I left again. About 9 pm after waiting for the car to dry I grabbed my belongings and headed back out to my car. At this point I noticed Pieces of the back seat being tucked in when I removed them and put them where they belong on the Velcro they weren't even touched they were tucked into hide that they weren't done. Not only that but they never even dusted half of the car. To say that I wasted over a $100 would be an understatement. Don't waste your time or your money go somewhere else. read more

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They always take really good care of my car & actually give you bang for your buck. There really efficient and fast. I never left disappointed but always satisfied. read more

Bellmore Car Wash - Car Wash Near Me - Bellmore, New York

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My husband got a car wash and interior cleaning and they never touched the middle console of the car. It doesn't even look like it was wiped down at all. I don't understand how they think this is "clean." My husband doesn't like to bother anyone so he didn't go back to say anything but he shouldn't have too and it should have been cleaned thoroughly. I left a message on the answering machine and awaiting for a call back. Terrible job, I definitely will not recommend this place to anyone. read more

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I didn't think it was possible for my cash to be less clean than it is. What a night mare. They somehow waterlogged my mirror ?? Avoid this place your better off throwing $20 in the trash read more

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VOID THIS PLACE!! Brought my truck for a wash and when it came out, the front trim broke off from the bumper. When I brought the issue up to the cashier, she was extremely defensive and rude, and said there was no way we caused it. I continue to explain that the bumper was fine when I bought it in so it must've happened in the car wash tunnel. They continue to argue with me and I finally spoke to Frank, general manager who continued to deny it as well. The general manager sent me a blurry picture of the video footage from the truck before it went into the car wash tunnel and claimed that the trim was loose beforehand, which I knew it wasn't. Bottom line, they disregard me and did nothing to address it. For the protection of your car I would suggest to use another car wash. read more

Very happy with this car wash. I have a monthly pass for $40 with unlimited washes. Everyone that works here is professional & nice. They move pretty quickly even when there's a line read more

Great service. Excellent unlimited wash packages. Highly recommend. Fast and done right. read more

My first and last time. Needed a car wash near my job. $28 and a premature $5 tip for a wash, wax, interior wipe and vacuum, tire shine, etc... and an untouched dirty trunk. There's a pandemic, and small businesses are suffering. But they couldn't spend $0.25 of electricity and 15 seconds to vacuum my trunk? I don't even care that much about the bird excrement they left on my windshield and the small areas of dirt they neglected inside. The trunk is the easiest interior area to clean! It was a slow time with just 2 cars behind me too. Not like there was a platoon of customers on Sunrise Highway. Pretty pathetic. read more

Bellmore Car Wash - Their idea of a clean trunk - Car Wash Near Me - Bellmore, New York

The car was still dirty when I left . My windows and interior still needed cleaning. Poor job all the way around. I will use the Bellmore car wash on Merrick Road from now on. Your car is thoroughly cleaned when you leave. Do not waste your money here. I am very disappointed. read more

Bellmore Car Wash - I do not call this clean. Poor job of vacuuming the interior. - Car Wash Near Me - Bellmore, New York

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Just had the absolute worst experience at this place! First of all an extremely rude and entitled patron tried to cut me on line, even though I was clearly in front of him. He aggressively charged at my car and threatened me and told me to call my husband, I guess to fight him or whatever. The nasty owner got involved and I just figured I'd leave before anything happens. As I was backing up and moving to turn around on line, my car came CLOSE but not hitting the other car. Instead of caring about me the other patron that was just harassed by this guy. He called the cops on me saying I hit his car. This owner is an entitled jerk, who deserves this business taken away from him! Calls the cops on a young woman with three kids in the car. DO NOT USE THIS BUSINESS!!!! read more

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HI EVERYONE READING THIS! I left a few spaces below for you to read my first response regarding this car wash. I then received a message back from Don the owner. Here is my reply: Don's response cited that I hung up the phone on the front desk person who received my call??? Yikes, Don I think you may have a problem with your employees in your car wash. The conversation was extremely polite on my end, hence the reason for the review. It was the customer service on top of the bad car wash that won't have me coming back. My world is customer service. I wouldn't hang up on someone and his response is something organizations would review with new employees how not to treat customers. The fact you would write this in your response is indicative of his behavior. Folks, if you just want to rinse your car off with soap go to the Bellmore Car Wash. I get home and my wife says the inside doesn't look all that clean. I said I thought the same thing? Then we found french fries in the door area from my kids. I called them and the the male receptionist seemed annoyed and he told me to tell the manager??? Apparently a lot of people complain. Their goal is to get cars in and out as quickly as they cwith little attention to detail, but the customer service was the kicker for me. Last time I'm using this place. read more

I never do this, but this is the worst car wash imaginable. On top of it it's the most expensive one in Nassau County. Just stay away from this dump read more

Brought my beautiful new car for a wash and was completely heartbroken when I saw the damage this car wash did to my car. The brushes destroyed the paint all over with swirl mark scratches. I spoke with the owner who claimed it was not their responsibility and not from his car wash. It was 100% from their brushes. Good customer service would try to fix this issue and offer some sort of solution not just deny any fault and send me on my way. I now have to pay out of pocket $200 to try to get these scratches out. I will try to go through their insurance to be reimbursed for my damages. read more

Bellmore Car Wash - Car Wash Near Me - Bellmore, New York

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This place sucks They can't clean seats ? Leather I have to make a appt Ridiculous Never coming back No limit car wash in Freeport is the best read more

This car wash is not courteous to its neighbors and litters the neighborhood. I live behind the car wash and I constantly have to tell the owner and works to stop throwing trash into my backyard and into the creek behind the carwash 2. They leave their blinding lights in all night that shine into my and my neighbors windows. read more

Not happy with my experience. I had an issue and there was no effort on the part of the staff to make it right. I paid for the Platinum wash and when I watched my car go through I just saw it get the regular Carwash (no simoniz wax or ceramic coat was applied) Just to be sure I watched the next car go through to make sure I didn't miss something and I saw it get the blue and pink Simoniz wax applied that mine was also supposed to get. I immediately brought it to the attention of the cashier and he told me that the lights aren't working and don't light up when the car passes by and gets those treatments so I probably just missed it but when I explained to him that I saw the car after me get the blue and pink wax and mine didn't he tried telling me that the blue and pink is rain x and I didn't pay for that (even after telling him it came out of the nozzles that say simoniz on them and I know that rain X is clear)... He was clearly trying to BS me. I then asked the employee that was drying my car off if the rain x was blue and pink here and he said no it's clear and is the last thing at the end of the wash. I went back inside and asked the cashier why he tried to BS me and he told with with an attitude to send it through again and blamed the guy putting it into the computer for the mistake. I then took my car around to pass through again and now theres 6 cars in the right lane and 1 in the left lane so I jump in the left lane and tell the guy working the computer and giving the tickets out about the issue and asked if I can go around the car infront of me and he tells me that I have to wait in line and when I tried explaining that I'm just going through the carwash to correct their mistake and don't need to be vacuumed again and that I've been there for 20 mins already he tells me that I'm not allowed to cut the line because the customers are going to get angry.. um hello, I'm a customer and now I'm getting angry. I'm not cutting the line, I paid for a wash already, went through and didn't get what I paid for. The guy in front on the register tried Bulls*itting me to get me outta there without getting what I paid for and Now you want me to wait an additional 30+ mins for 7 other cars to get vacuumed and washed first because of your mistake? He tells me no again and that I need to go back in and talk to the guy at the front again but he's gonna tell me no also. Now I have cars behind me, I'm blocked in and can't even leave and I'm running late so I go back to the front and ask the guy to do just do the right thing here and get me through and am told the same thing that I can't cut the line. It took me telling him that he can explain to his customers why I'm cutting the line or I'll go out and tell them why I'm cutting the line for him to finally go out and let me go around. The second wash took off the tire shine that was put on the first time and car was barely dried off after the second wash. You'd expect more after paying $36 for a wash and leaving a $7 tip. Mistakes happen and I'm a very understanding person when it comes to that and I hate leaving people bad reviews but I don't appreciate when they tried to BS me then get an attitude when it's their mistake! Won't be back. read more

New owner, Don was so friendly and helpful! My first visit was last week and I got the basic inside clean and outside wash. Fast and efficient and CLEAN! Because he was so accommodating and friendly I made an appointment for the first detailing service I've every had on my 9 year old Mazda. I just picked it up and I am very happy with the work his detail guy, Chris did. I had heard that people had not been happy with this place in the past.. Don is certainly doing his part to change this reputation to 5 star :) read more

Great car wash , friendly staff. I just wish that it was bigger. It becomes swamped at times. The unlimited car pass is a god deal. They don't let you sit in the vehicle, like some other car wash businesses. No complaints from me ! read more

My car came out looking clean, then a man and woman started drying it. I was watching them for the time they were with the car, which amounted to approximately one minute, most of that time spent having a conversation with each other and not actually drying my car. They barely dried the car, never lifted the rear gate to dry underneath it, and didn't dry under and inside the doors. Then they walked away and went to the next car coming out. I couldn't believe it so I went over to the man and said "is that it?" and he waved at me as if to mean "go now". I went over to the lady and said "it's still wet, you hardly dried it" and showed her the back of the car which was dripping wet, so she took her towel and wiped it a few times. Well I was really annoyed, I pulled into a bank parking lot a few blocks away and dried the car myself. When I got home, I called the place and spoke to the guy at the counter and told him what happened. He said they're too busy to spend time completely drying the car. This is a ridiculous answer, considering you're PAYING to have them towel dry your car, it's written up on the billboard as part of the service. If you can't do the job you're charging for, you shouldn't be in business. Well I won't be returning to this place. read more

Not a bad car wash at all. I got a bronze car wash and they did a good job inside and out. My only gripe was that I was waiting on the bench for the staff to finish cleaning inside. They just got up and went to another car, not even trying me my car was ready. I didn't know if they were coming back to my car or not. One staff member rudely says "YOUR CAR WAS ALREADY DONE, WE NEED YOU TO MOVE IT". read more

Two lines merging into one at a car wash is the most asinine thing I've ever heard. Inevitably, people have no regard for decorum and don't alternate lanes. To tip if off, the owner stands by and says nothing about it to his "regulars." To the owner- I don't care who you know. My time is just as valuable as the next person's. And because of your lack of respect for me, I will never become a regular (or be back at all!) read more

So I've been here a few times but the last two times I've gone I have noticed that my car has been "half assed" cleaned. I tip extremely well and make it known so that the workers get every last piece of dust and I pay 25 dollars for a car wash that I could do better on my own. I drive a brand new Jeep and my half leather half cloth seats are never cleaned on the leather spots, my radio screen is never cleaned, my doors still have dust marks and dirt (mind you my car is black so you literally see everything) and my windows/windshield is never cleaned. I killed a spider on my wind shield the other day which left guys and I realized after I left the car wash that that didn't clean the guts off. I most likely will not go back. Although the owner is such a likable sweet guy he just needs to make sure his workers are performing their job the right way. read more

I got the bronze wash for $18+ tax. They vacuumed my car, it went through the wash, and was hand dried. The staff was very nice and vacuumed all the crevices I can't normally reach. The stuff they used to clean the inside of my car smelled really good too. I've gone to car washes before who use foul smelling cleaning supplies. I think I met the owner when I paid. He was extremely friendly and nice. The overall experience was great for me. I'll be going back. read more

Bellmore Car Wash - Squeaky clean - Car Wash Near Me - Bellmore, New York

Equipment will be updated but the original cleans so much better. Got word from a friend about how awesome this place is with services. Gonna come and try it again. read more