Cannot warn you enough to star away. A $60 service became $102 (after a 15% discount!) all because "the tech can charge you want they want". Ok. I got the same service 3 weeks prior with the same tech. When asking for clarification when paying, the brat at the counter kept interrupting, telling me I was wrong, and wouldn't pause to realize the math she was doing was incorrect and wouldn't listen to the tech telling her how to correct it. If a service is going to almost double, the customer has a right to be given a choice to choose the service or not, not be slammed at the register unexpectedly. The customer, while not always right, does have a right to be spoken to calmly and respectfully, not interrupted, told they are wrong, and instantly blamed - as if they have control over the process or had the chance to say no if no option is presented. There are many other nail's salons very close by that are straightforward about their pricing, are consistent, and who won't price gouge you for a service. Don't charge me for a cut down when it's part of a manicure. Had I not asked the new growth to be cut down, I would have been charged for the length. Or shape. Or for them being filed. It's ridiculous and poor business practice. I was ok paying the price if it would have been explained to be and I wouldn't have been verbally attacked by your front desk staff who had nothing to do with the appointment or services. I've been a consistent customer. I've recommended this place to many and brought you customers. I have NEVER come close to paying that for a fill, a repair of one nail and a basic French manicure. I didn't even pay that much with cat eye nail polish and designs. If you're looking for a reasonable salon, this isn't it. If you expect to be valued or respected as a customer, this isn't the place. And to the salon, I highly recommend making someone else the face of your salon and your customer service associate. You just lost multiple customers simply because of her and her piss poor attitude and inability to communicate. If you keep her, I'd suggest telling her to not sit there in front of customers telling them to wait because her 40 minute long personal phone call is more important than the experience your customer has, which impacts them recommending you and even deciding to come back themselves. I had such high hopes for this place. What a joke it turned into. This isn't a $102 service. No pedicure, nothing extra. $102 for a fill, one $7 nail repair, gel polish and a basic French. Insane. read more