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    Bellflower Massage

    2.3 (23 reviews)
    ModerateBeauty & Spas
    Open • 10:00 am - 10:00 pm

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    10 years ago

    I just heard this place got bought out by some new owners and the service is okay from what I hear.

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    11 years ago

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    Spavia Day Spa - LBX

    Spavia Day Spa - LBX

    3.8(151 reviews)
    3.5 mi
    •$$

    TLDR; They cancelled a service because they had overbooked but refused to honor the discount I had…read moreused to book it on a future date. I'm on their email list and occasionally they send out discounts for last-minute bookings. I received an email for $25 off and decided to book a massage. The coupon was for certain levels of service, but on their website where they describe the services, none of them have designations. So just to be safe I called up and asked if the service i wanted was included. It turned out that it wasn't, because it was a higher cost. Which, first of all, strange: most places want you to spend more money. But also, I wouldn't have known that based on their website, so they need to do a better job making these things clear. The receptionist was very nice and trying to be helpful (five stars just for her), and told me she'd check with her manager to see if it could be used on the more expensive service and call me back. They did end up calling back the next morning and saying I was welcome to book the longer service and they would honor the discount. So I booked a service for the next day. The morning of my service rolls around and I get a call cancelling the massage because their system had booked it in a time slot that overlapped the MT's break. When I asked if they would honor the discount on a future day (since it was time sensitive it expired that day) I was told they wouldn't. If I had cancelled as a customer with less then 24 hours notice, their policy is that I would owe a 50% cancellation fee. But apparently they can cancel same-day and not offer anything to the customer for the inconvenience. Very disappointed in the lack of service.

    Tried this day spa for the first time and they delivered. They got me in for a last minute…read moreappointment and I truly appreciated it. Customer service was excellent. They have you fill out a "preferences" questionnaire that asks if you prefer talking, no talking or talking only if it's self initiated - which is a nice touch because sometimes you just don't have the capacity or desire to talk. My masseuse was good. I got a basic massage and the scalp oil treatment as an add-on. The massage was good but the scalp massage seemed a little short but I would get it again. The facility was clean, the only issue was the water pressure in the bathroom. The faucet was a tiny stream and the toilet didn't flush after several tries. I let them know and they said it was an issue with the entire LBX property. I didn't use the shower. Hopefully will be fixed soon. The price was good comparatively speaking. Overall, I will be going back!

    Photos
    Spavia Day Spa - LBX - A waiting/relaxation room. You listen to soothing music, drink tea, and use a warm neck pillow. Heaven!

    A waiting/relaxation room. You listen to soothing music, drink tea, and use a warm neck pillow. Heaven!

    Spavia Day Spa - LBX
    Spavia Day Spa - LBX - The massage room. Clean and comfy

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    The massage room. Clean and comfy

    Bellflower Massage - beautysvc - Updated October 2026

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