I've been coming for to Lacey for my haircut for several months. Grew it out during COVID and…read moredecided long was not for me! She listens to what I want and we discuss what will work since I have 9-10 cowlicks and that's difficult. Great massage with my shampoo too. Love it that they charge differently for short and long hair. Receptionist very nice and easy to work with.

Danny Carter I have been going to Wild Orchid for several…read morecuts by Ashley since she was at the Westlake location. I enjoyed the friendly attentive staff and Ashley's professionism and cuts (obviously as I returned several times). Hearing that Ashley had transfered to Bee Cave/Lakeway I went ahead and made an appointment there yesterday (Wednesday April 30 at 10am). I was told Ashley had upped her price by $10 in an advanced email prior to my appointment. The email also stated that any NO SHOW of my appointment would result in a 50% charge on my credit card on file. The total drive from my home to Wild Orchid was over 45 minutes. Upon arriving a few minutes before my appointment time, I was greeted by at least 3 people offering me something to drink, which was greatly appreciated for the customer service. But after waiting for nearly 10 minutes for Ashley to show, I left because Ashley didn't call, text or notify anyone anything about her NO SHOW. And still today, I have yet to hear of any apology or excuse as to why she didn't show or call. Not a word from management either. I should expect a 50% refund from my last appointment. Neither was I offered a included hair wash with any of my previous appointments that I was unaware it came with the cost of the cut. I thought I'd found the one stylist I could depend on to do my hair the way I wanted and was willing to travel over an hour and 15 minutes round trip to get. But I will NOT be going back to Ashley nor Wild Orchid for anything UNLESS they make this right. So far, I've heard nothing.

I would absolutely recommend this salon! I came from a high priced salon in downtown Austin, after…read moremoving to dripping springs I needed to find a new salon and felt right at home. Kinley and Delia are so welcoming and make you feel like you've been going there forever. Kinley did my color and I absolutely love it. She listened to what I wanted and executed it perfectly. Highly recommend!!

This place is a hidden gem! I came here on a bit of whim to get my long hair cut into a bob and…read morecolored, and it came out absolutely amazing! It's one of the best hairdos I've ever had, and I had a blast talking to Marisa and Delia. It's a super cute salon too, with wine, coffee and snacks available for clients. I'm just super thrilled to have found my go-to salon and I've been recommending it to all of my friends!

Had a GREAT appointment with Tabitha! She spent so much time with my son who has curly hair & had…read morebeen several places resulting in terrible "cotton ball" cuts. She treated him so well & talked to him as a person, not like a child, asking him what HE wanted, how he styled it, etc. Tabitha knew better than to texturize his hair at all! No slide cutting, no texturing shears, nada! She worked with his curls, not against them. Removed bulk/volume to allow them to spring without making them choppy. She taught him how to polish up his techniques on his own to achieve those results as well. So happy & not broke either- I can't say enough about what this means to a young person's self esteem! Thank you Tabitha!!!!

I love Hair Works. I've been going to Hair Works for 10 years and have gotten many Great haircuts…read morethere. The people there are First -Class, Top-Shelf, Wonderful! When my sweet mother comes into town, she loves to go there once a week for her wash and set. I highly recommend Hair Works for a great haircut at an affordable price.

You must see Amy she's as good as it gets in the world of Hair and beautification for both men and…read morewomen

Great vibe, friendly staff, and a good range of products as well. Jose is the best haircut in town!read more

I'm absolutely thrilled with the haircut Jake gave me. I've spent a lot of time and energy trying…read moreto find someone to cut my wavy hair and give it volume & body without just ending up with a blunt bob. The salon is clean and comfortable and had a great ambiance. I showed up a few minutes before my appointment and filled out the simple & quick new client info form on my phone. Jake listened to what I wanted to achieve, then helped me decide on a cut that's trendy, lightweight, and suits my style. It came out even better than my reference pictures & I'll definitely be back!

Great ambience, service and great hair cut. Very warm and friendly staff. will definitely become my…read morego to place. :)

I just moved and we all know the horror stories of finding a new stylist. Well, this isn't one of…read morethose - thankfully! I read your reviews here - thanks Yelpers! and on Style Seat, her preferred booking method. All of her reviews were stellar and I thought she sounded like she was worth taking a chance on for my cut. Did I add I decided to get it cut one day before traveling to attend a wedding. Like Steven Tyler said, I was livin' on the edge!! She started out really slow, which concerned me a little, but now I think she's just really meticulous. She ran her fingers through my hair, asked me what I was looking for, and let me know whether or not the styles I had in mind would work with my hair type. She lead me to do a new search that found a very workable cut for my hair type and she got to work. I cannot even tell you how happy I am with my cut and how easily I (ME!!) can actually style it now!

An update on this review. I was not chatting or eager for…read moreconversation. I asked one question and maybe spoke a sentence or two to my daughter. I think your response speaks to exactly what I was saying in my first review, that from the get go I was not welcomed and was treated as an inconvenience. You may have missed the point that I booked the appointment with you for my daughter, so to say that she is the only person that should be treated as a customer is short sighted, and why would you want to treat me or the parent of your client that way? What a terrible response to the my review. My daughter even said you were rude to me. At least everyone reading this review knows that there is a vow of silence in your space and 1 family member that brought their to child to you for service is not welcome.

I love coming here! Myka does such a fabulous consistent job with my unruly head of hair!…read more So lovely and welcoming that I feel like I am visiting with friends the entire time I am there!

My husband and I are new to the area and tried Serendipity for hair cuts. We were so pleased by the…read moreresults, professionalism and expertise of Lisa! We will be back again and again!

I had such a great experience with Gabby! From the moment I sat in her chair, she made me feel…read morecomfortable and listened to exactly what I wanted. She's incredibly personable, sweet, and easy to talk to, which made the whole appointment fly by. Most importantly--my hair turned out AMAZING. The color/style was exactly what I was hoping for, and you can tell she really takes pride in her work and attention to detail. I left feeling confident and so happy with the results. I can't recommend Gabby enough!

I'm extremely disappointed by how a serious privacy issue was handled. A private personal matter…read moreinvolving me was discussed outside of the salon based on third-party information that was inaccurate. I had no involvement in what was being said and no opportunity to correct it, which made the situation even more upsetting and unfair. I reached out directly to the salon and the owner to address this respectfully and provide clarity, hoping for a professional response. Despite multiple attempts, I received no reply. Ignoring a concern involving client privacy and misinformation shows a lack of accountability and professionalism. Clients should be able to trust that personal matters and conversations connected to a salon visit remain private and are not repeated or acted on without verification. That trust was broken here, and the complete lack of follow-up made the experience even more disappointing.

Dye is the best! ‍ She nails my cuts, color, and extensions every time -- and actually cares about…read morekeeping my hair healthy. I always have a great time with her and walk out feeling and looking amazing! Highly recommend!

I am absolutely in tears after I left the salon because of how AMAZING my experience was. I called…read morethe salon the same day In tears because of how bad my hair loss was, and how i accidentally over shaved my forehead, leaving me with a HUGE bald spot. Immediately on the phone they helped me figure what the best thing to do was, the front desk girl- Danielle (I think that's her name) went and talked to Dye to see what she could do and they didn't even hesitate to get me in to fix it. Not only did Dye the hairstylist get me in extremely last minute, but she did an amazing job on my really complicated hair situation. She ended up doing 3 rows of extensions, and she listened to my price point and listened to what I wanted to do, and also did check ins with me to make sure I liked it. I've never had a better experience with a hair salon/ hair stylist. Extremely welcoming and such a calm and friendly environment. I left the salon feeling more confident than I ever have, and it's been a while. I didn't think anyone would be able to fix how thin and frail my hair was but she did it better than I ever expected. I would recommend them 100000% over and over and over. Amazing work, amazing people. Love love love!

Literally the best haircut I've had. Great haircut every time clean, professional, listens well and…read morealways delivers exact.

I was in town for business meetings and had an urge to chop off my long hair for a freshened up…read morelook. I read lots of reviews and chose to reach out to Mark after reading so many great ones. My experience was wonderful. Mark communicated promptly and personally and squeezed me in. His salon is very clean and Mark was super nice. He is truly a professional. He took his time and was incredibly focused. I got my blonde hair deep conditioned and about 4-5" cut off. Mark softened the lines around my face and added some layers. I wish I would have known about him before my trip so I could have scheduled a highlight as I have no doubt he would do an amazing job based on the other reviews and my experience with the cut. I am thrilled with the results and highly recommend Mark. I would go back in a heartbeat however I live out of state with no immediate plans to be back in the Austin area. Thank you, Mark!