1. Belle Haven Interiors

0

Frisco, TX

Belle Haven Interiors

5.0 (2 reviews)
Open • 10:00 am - 6:00 pm

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3 years ago

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Frisco Mercantile  - My goodies

Frisco Mercantile

(97 reviews)

$$

Large selection of items from clothing to furniture and artwork at all different price points…read more. Highly recommend!

My wife and I are always looking for new antique shops around the Metroplex. The Frisco location…read morehas some interesting vendors and great finds--we even purchased a 1950s table top lamp. Unfortunately, the customer service left us disappointed. At other antique stores, we're used to employees offering to take items to the front while we continue shopping. Here, they provide small shopping carts, but many booths and aisles were difficult to navigate with them. We ended up cutting our shopping short and spending less than we otherwise might have. The biggest disappointment came at checkout. On October 25, 2026, around 12:45 p.m., we approached the counter and saw approximately six employees standing behind it, talking among themselves. I made eye contact with one young lady, but we waited about a minute without a greeting or anyone asking whether we needed help. Finally, my wife said, "Excuse me, we're ready to check out. Can someone please help us?" The woman who eventually checked us out came across as irritated that we had asked for assistance. Instead of leaving excited about our purchase, we left feeling uncomfortable and unwelcome. I hope the owner takes this feedback seriously. The vendors have wonderful merchandise, but inattentive service can cost both the store and its vendors sales. Buying antiques is a discretionary expense, and customers should feel welcome and appreciated when they choose to spend their money here. We enjoyed the merchandise, but because of this experience, we won't be returning. Signed , Disappointing Customer

Living Spaces

Living Spaces

(222 reviews)

We've bought furniture from here years ago and now we're just browsing…read more But, a nice young man named K.C. greeted us as we were trying out couches first. K.C. was an incredibly attentive and helpful salesman during our visit. He was very knowledgeable about the Flexsteel furniture and took the time to explain how it was built and what made it different. For such a young man, I was genuinely impressed by how much he knew about the products. My husband decided to go get a beer. So I asked him to bring me a glass of wine. But they wouldn't let him get two drinks. They really need to fix that. I'm taking away one star for that because I had a hip replacement a few months ago and really didn't feel like walking over to the bar and then all the way back to the mattress section which was on the complete opposite side of the bar. But anyway while he was gone, I decided to look at mattresses, K.C. escorted me over to that department as well and continued to be just as patient. What impressed me most was that he knew we were just looking and weren't planning to purchase anything today, but that didn't change the level of service he gave us at all. He treated us with the same attention and respect as if we were making a purchase that day. K.C. was very respectful, patient, knowledgeable, professional, and never made us feel rushed or pressured. If I'm not mistaken, they don't even work on commission so to get that kind of attentive customer service really stands out, and we truly appreciated his help. Living Spaces has a very promising young salesman in K.C. 5 stars for K.C. Minus 1 star for that stupid bar rule.

This is just in response to the comment "We apologize for the unpleasant experience. To help us…read moreassist you, please text us at (877) 702-5250 or email us at Feedback@livingspaces.com." I never said I had an unpleasant experience and I also don't need assistance. It was exactly as 3-star indicates. An OK experience.

Belle Haven Interiors - furniture - Updated October 2026

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