I cannot say enough wonderful things about Freedom Fun and the incredible team they sent to support…read moreour event. From the very beginning, working with Nina was an absolute pleasure. She was incredibly accommodating, responsive, and genuinely invested in helping me find exactly what I needed for our event. Her professionalism, flexibility, and willingness to help made the planning process seamless, and I truly appreciated how easy she was to work with. What really sets Freedom Fun apart, however, is the quality of their people. While setting up for our event, I suffered a very serious accident that resulted in a significant injury and severe bleeding. In those frightening moments, Isaac, DJ, and Adam immediately sprang into action. They did not hesitate for a second. Remaining remarkably calm under pressure, they took control of the situation, did everything they could to stop the bleeding, and stayed focused until emergency responders arrived. Their quick thinking, composure, and genuine concern for my well-being made all the difference during one of the scariest moments of my life. What impressed me most was not only how capable they were, but how compassionate and caring they were throughout the entire ordeal. They stayed with me, reassured me, and handled an incredibly stressful situation with maturity and professionalism far beyond their years. Freedom Fun should be extremely proud to have employees like Isaac, DJ, and Adam representing their company. Their actions demonstrated outstanding character, teamwork, selflessness, and a level of care that I will never forget. Thank you, Nina, for being so wonderful to work with, and thank you to Isaac, DJ, and Adam for stepping up when I needed help the most. I am deeply grateful to all of you and would highly recommend Freedom Fun to anyone looking for a company that not only delivers great service but is staffed by truly exceptional people.

I have used Freedom Fun for Glenn High School's Project Graduation GRAD NIGHT for the past three…read moreyears and they have never let us down. Always so professional and helpful throughout the planning process and always on time the day of the event. I will tell anyone who listens to HIRE FREEDOM FUN USA! Great job guys! We'll see y'all next year!

I would highly recommend Jump City to anyone looking for a bouncy house at a reasonable price with…read moregreat customer service! They offer military discount (which most places don't), and Tony (the owner) is extremely friendly. They aren't like other companies that only allow you to have the bouncy house for a couple hours and then they come pick it up. They work with you and accommodate to your needs! Will definitely call again for my next party!! Thank you!!

From the owner: Welcome to Jump City LLC. We are a new bounce house and party rental company in the Harker Heights/…read moreKilleen area. Our vision is to provide amazing experiences to our customers and their guests. We see ourselves as experience creators. Call now to rent one of our products. We have bounce houses, inflatable projector systems, interactive floor projectors, and much more.

Couldn't be better!! Great service! Very detailed. Attentive and kind communication. Dropped off…read morewhen they said they would as well as pick up

Worst experience ever! When the delivery & set up crew got here, they tried to say it was noted…read morethat it was for grass, not concrete and that they didn't have sand bags. I showed them my order and they played dumb, I then said well since my party isn't until tomorrow you have time to go get them and come back. Oddly enough sand bags appeared in their truck. After I asked and requested all these ways to put it, they left with saying it's all perfect. The trees were making part of the castle not able to blow up, when asked about it, they said it was fine and wouldn't affect it in anyway. I left it running all night because I was afraid that if I deflated it, I wouldn't get it back up. The next morning, I'll share the pictures, when I called the office, I started with I know this isn't your fault, because she is just the one that answers the phone and I then went into details about the issues I had with the day before and the set up. I then told her I needed some one to come fix it because it was NOT safe and there was no way I could let children in it. After being told there was no one available because it was a holiday and the few staff available were dealing with other things. She asked me try fixing it myself, I then told her, it's a tree, there is no me fixing it, oh she asked me if I could get on a ladder to see what was on top of it and I am 5,2 with a broken rib. She then said deflate it and you can then you can see what is on it! Again I said it's a tree limb and it caused the top of the bouncy house to cave in and that debris was inside. Long story short after telling me that she couldn't get anyone here and me raising my voice because I couldn't get a word in about how I needed to try and fix it myself! I told her someone better be out here within a hour because I didn't pay $500 for something that wasn't working and not safe. The owner of the company called, he started the conversation like this, we do not allow our customers to cuss at our employees. When I then said I didn't and that I hoped their phone conversations were taped because after the lack of respect I received and the fact that the set up wasn't done correctly and me now pissed because he stated out the conversation like he did. He then said, listen to you, your raising your voice with me, I said yes I feel very attack and your telling me I'm in the wrong for something I didn't do, not the fact that me paying the amount of money I did for something I couldn't use. He came out to the house, when I went outside he said, they did a poor job of setting it up. No apologies for ANYTHING, he then took it down and all was ok. I understand that it was a busy holiday, but when a customer calls in and says it's not fixable and then gets told I needed to fix it myself and all of the crazy mess. You show up and acknowledge the problem and then apologize. They were a good price and I appreciate that they had one available for the holiday. But the lack of employees to make sure you get what you paid is unacceptable.

Can't thank Sean Cole and Kenneth enough for helping us host a community movie night. Such kind and…read morehelpful staff, would recommend them for all the fun!

From the owner: In 2013 founder Tim Masters planned and performed his first mobile laser tag event along the banks…read moreof the San Gabriel River in Georgetown Texas. His customer was a boy celebrating his 8th birthday. Tim had spent weeks organizing work instructions and processes for the event - with Tim's background in leadership, operations and process management, he was a stickler for specifics, knowing that quality is in the details. When the party was over, the little boy stood in front of him and said, "Coach Tim, that was the best birthday party I've ever had." That was a life changing moment - Tim knew this was what he wanted to do - make kids and parents happy in their celebrations. Six years later that moment, that little boy's joy, continues to makeup the core of the Freedom Fun Brand. Our goal is to bring Freedom Fun to every backyard in America!

A+ experience from communication,set-up to pick-up. If…read moreyou're looking for the BEST you're going to be amazed. Customer satisfaction is 100 % GUARANTEED!!!

We rented from the jumping company 10 years ago for my son's 1st birthday. We were their fist…read morecustomer. The customer service was amazing and the prices are much cheaper than others. Highly recommend the jumping company to anyone looking!