I reserved a condo for 7/7-7/12 with White Shores a few weeks via VRBO and had to cancel. White…read moreShores has a $125 non-refundable 'fee'. In over 30 years traveling to the area I've never experienced this before so far outside the reservation date. It's on me for not reading the fine print but just be aware

I redownloaded the whole Yelp app just to copy my review to warn others…read more It's 2:38 AM and I can't sleep due to seeing 5-6 roaches in a short time frame and mouse droppings, not to mention my feet were DIRTY from walking on the floors for three hours. I've escalated the issue to Airbnb due to the host not being able to accommodate us another unit with our specific ADA needs (understandably, I don't expect them to have something so specific on a whim) but I DO expect a clean place to stay. They offered us a refund to leave (before I found the mouse poop) but it was 10 PM and we're 8 hours from home?????????????????? 0/10 do not recommend unless you like sleeping with a family of roaches, maybe even mice. I would not eat off of ANYTHING in this house and I'm SO grateful we grabbed paper plates before we ate pizza. Update: they sent someone to spray the house and "clean up the mouse droppings." They vacuumed up the mouse droppings with no proper sanitation. I am in a war with the property over the cleaning fee. They believe since we had "clean sheets" and the counters were wiped off it was "clean". Mouse droppings are not clean. I was rude with the customer service rep after he proceeded to ask us why we stayed if we thought it was so gross. I reported the events all immediately as I found them around 10-11 PM timeframe after arriving at 8:30 PM. He then wanted to "please don't yell at me Maam" like he didn't just ask an extremely offensive question. Not to mention, my boyfriend had 3 hours of sleep the night prior due to work, not the companies problem, but also another reason we could not leave the night we arrived. We had one person sleep in their car and two others were going to, but found other arrangements. I asked him if he considered that clean in his house? We have a father who has specific ADA needs, we can't pick up and leave 8 hours away from home at 11 PM???? We did immediately find a new Airbnb this morning and White Shores is trying to hold onto my cleaning fee. I am appalled at how the owner handled this over a cleaning fee when we had four major issues in 3 hours of arriving due to CLEANLINESS, HEALTH, AND SANITATION. But according to the owner, mouse droppings and dirty floors is clean so WE get to pay to have the dirty house actually cleaned after the WORST 12 hours on a vacation. I can only assume he thinks that is also clean in his place of residence, which is disgusting. We were HAPPY to vacant the premises after we found more mouse droppings and informed the host. They asked us to vacant immediately like we were waiting on them when we were literally just waiting for our next request to be approved.

Brian and his staff were great to work with in selling our home in Orange Beach. He was very…read morereceptive to our suggestions and put together a winning sales plan. Very professional and helpful. Thanks Brian !

From the owner: Brian Pugh, leading Brett Robinson Real Estate Sales and Vacation Rentals, is your go-to full…read moreservice real estate broker in Perdido Key, Pensacola Beach, and the Emerald Coast. With over 28 years of experience, Brian is also a top-selling and top listing agent in Coastal Alabama. His sales up and down the Alabama-Florida coast gives his clients the best of both worlds. Specializing in condominium sales, resort second homes, vacation properties, waterfront communities, and investment properties, Brian has the expertise to meet your unique real estate needs. Known for his savvy negotiations, cutting-edge marketing strategies, and proven sales team. Brian is committed to finding the right property for you or the right buyer for your property with uncompromising integrity. He is highly respected in Escambia County, Florida for his professional track record, ethical standards, and dedication.

This has been the absolute worst realtor I have dealt with ever . She was the realtor for the…read morebuyer of my home. Her client was her daughter. I felt offended, harassed and bullied. I have flipped houses for 30 years and I have never experienced anything like this realtor. I do not recommend Kim Ward as a realtor. They were just awful. They were ugly and hateful towards us. After I was gracious enough to let them come over with their contractor and painter they sent a list of demands which I have never heard of. I was offended. Maybe it's a millennial thing. I feel sorry for them that they think life is fair.

From the owner: Selling and listing from the bay to the beach…read more Ms. Kim Ward is one of the Real Estate Broker in Orange Beach and Gulf Shores, AL. She has been in business for 16 years.

My name is Aimee Fulgham I stayed June 12-17th please see All shares on FB experience I had with…read morethis place!! Horrible customer service, rachel and Sherry and Carson should be so ashamed of themselves. Do the right thing give me my ring back. View all post about this reviews on Coastal Properties LLC and Sunswept condos!!

Sunswept Condos....unit #108. Smellie like musty...black mold under bathroom sink...allergies…read moreflaired up for all 7 of us bad!! Multiple light bulbs missing...roaches...not 1 of the toilet paper "holders" actually held ANYTHING...we wound up putting roll on tank lid. Crappy kitchen items, fridge FREEZES everything...adjusted it 2x...didnt help...freezer...OH YEAH OVER FREEZES. Cleaning people. .LOL.. go to cleaning school...1 of 3 tv's got tv channeks other 2...DVD players. Gez Louise nothing positive can be said. Even remotes, dvd cases all had a horrible tacky/sticky feel ti them. Dont waste ur $$ we had 6 condos this trip...none were any better. Grossssss!!!!!

This is the second time we have done business with these guys. They have been very professional and…read morehave done a great job of organizing every detail of the closing process. Previously when we purchased our cottage near by they took care of all the details with the property here and coordinated with our attorney in Tennessee for a very smooth and friction free transaction from beginning to end. As a very respected firm here they have takrb care if the title search and all related filings plus they provide the important insurance we require for ourbpeacrle if mind. We have title insurancrez as a buyer, because without it we could be exposed to hidden or undisclosed errors in the public records, or mistakes in examination of the title. Without this important title insurance we could potentially be held fully accountable for any prior liens, judgments or claims brought against our new property. The title policy, we received today insures that us that we will be defended at no cost against all covered claims up to the amount of the policy. So it's a big deal and they get it done. I have been working with Emsley for a couple of weeks via email and on the phone. Today I spent :30 minutes with her to close on our new property and she was very organized & made the process smooth, friendly & professional. Nicely done! Highly recommend this group of sharp professionals.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

This review is only for Bella Beach Properties and not for the unit we stayed in. The unit, Sugar…read moreBeach 153, was not well maintained or in a great spot in the complex. Unfortunately it was located exactly above the garbage dumpsters which were emptied six days a week between 4 am and 7 am, which meant that sleeping late was not an option. Bella was very accomodating with our situation, even trying to find us alternate units which unfortunately were not suitable or cost more. In the end, we stayed and they refunded us a portion of our cost. I would recommend Bella. I would not recommend Sugar Beach 153.

Perfect Spot OMG and I do mean God! His Glow-ry at my…read morefingertips Needs some cosmetics inside.

New owners in condo 202. Beds real comfortable, clean great location. Right across street from…read moregrocery, Walgreens, liquor store and ER clinic. On the beach and great white sand. Will stay again

Do not use Roberts Brothers vacation Rental. We rented a unit in Bella Luna #1104 for 10 days. We…read morewere shocked how run down and dated it was. First thing that greeted us was a blood stain wall. Gross! Old and worn out furniture. Stained and flat cushions on patio furniture which happed to be spewed all over patio floor when we arrived. Master bath tub had no stopper to tub and faucet was loose. Floors were dirty. Parking lot was being repaved so access to beach was difficult first day. Guest bedroom closet door could not be opened because it came off tracks and would not get back on. Kitchen was space and needs more necessities. No room for any food because pantry in kitchen is locked. I emailed the rental company the night we checked and their response was they could not move us. We started looking for somewhere else to stay. We went to bed hoping a good night sleep would make things better, but unfortunately the bed was old, sheets were rough and pillows were flat. I emailed again stating we would be moving out of unit and only thing Chelsea at Roberts Brothers said was they were sorry bed wasn't comfortable. No one contacted me on Sunday. I had to call Monday. Spoke with Chelsea who told be nothing could be done. I asked to speak to owner and Chelsea said Warren Buffett owns company and they could not discount our stay. Terrible they throw out Warren Buffets name, but do nothing to provide a good experience. We moved out of unit after only 3 days.

We rented a unit at Caribe resort in Orange Beach through Roberts brothers. The dishonesty is…read morereally what upsets me. The unit was beautiful and the pictures were accurate, but the information about the resort was not. They left a lot of information out, and the rest of it was totally dishonest. In a nutshell, the resort is a 2 and the rental unit was a 9. I would've liked to have left them a review on their website against the actual unit, and I would have been complimentary of the unit and honest about my disappointment about the resort. However, they force you to leave your review about them, before they will "reveal" the review about you as a guest. WOW. Total sleazebag policy. I would never work with this company for a rental or for a property purchase. If they can't be honest about the simplest things, I can't imagine what they would do with my long term investment.

Beware! Not all website information is legitimate. I rented for a week at Compass Point 304. On…read morewebsite, description says place has a hot tub and sauna. It does not and never has according to the caretaker on the premises. The website also says the pool will not be open until 2024. The renters agreement does correct this incorrect information but honestly I didn't see it. All I saw was the lovely photo of the indoor pool. Below is the correct image. I do have to say one positive point. I received a text asking me about the cleaning. The shower curtain was moldy and was replaced within a few hours. I won't even mention the construction going on before 8am since yesterday. Not a happy person. AVOID dealing with Vacasa if you're smart. I will.

We have used Vacasa for 5-6 years in Gulf Shores and Orange Beach. They are terrible. Every time we…read moreuse our properties, we find broken lamps, furniture, soiled rugs,missing items, holes in the wall and dirty air filters. Guess what these items are never reported until we see them. Weird right! I can't imagine how long they have let these items stay in our condos. It's embarrassing. We lose repeated customers. I'm tired of dealing with issues every time we go to use our condos. Vacasa is suppose to make our life easier. No they just piss us off and leave us embarrassed of our property.