I placed an online order for same day delivery for a wake and didn't realize I missed the cutoff…read moretime by 20 minutes. But they didn't tell me. They took my money and I didn't find out they weren't going to process my order until I contacted them at 8:30pm. They gave me a refund but I wasn't able to provide my loved ones flowers for their service.

Love their service!! Very profesional and on time. I am in the west coast and was sending some…read moreflowers to someone in the Doral area. I had a couple of questions before placing the order online, I knew I was running late due to time difference but she made it happen. My birthday girl was so happy and love the bouquet

Just WOW. From start to finish, Eli exceeded our expectations and knocked the entire thing out of…read morethe park. We originally contacted Eli about the florals, after mind-numbingly searching high and low for a florist in our price range, and one who would work with us, and it was such a breath of fresh air to work with her on everything from my bouquet to the floral arch and the decor. She helped me turn my vision into reality and never told me no to any of my ideas. Even after it took MONTHS to finally sign on the dotted line after back and forth, Eli made sure that we were getting exactly what we wanted. Because of this, we also hired her as our day-of wedding planner, but she did far more than just day-of. She made sure everything was ready, from the tables to the bridal party lining up, even helping us figure out how to get that "dip" for after the ceremony during our rehearsal. Lastly, she even worked with my mother-in-law to secure table florals for the rehearsal dinner. She set everything up, broke everything down, and even allowed us to re-use the florals for the next day in other areas of the venue. She is an absolute DREAM and the whole package. If you are searching for the right florist or planner, do not search any more!! She was even ready to scold our guests when things got a little too crazy! THANK YOU ELI for being there on my wedding day and practically a year even before that to answer all of my questions. I know it was a lot, and I could not have done it without you!!

We contacted Eli to ask about "whimsical" flowers, as this is my daughter's style. Not only did she…read moreknow what that meant; she provided an extremely thorough proposal with photos of everything (Another florist we consulted told us to look at her Instagram and tell us what we liked -- and everything was white!). Her prices were reasonable, and the flowers were beautiful. Only small complaint was that the corsages and boutonnieres fell apart very quickly. They were glue-gunned instead of wired. She did give us a refund for them, but when I use her for my younger daughter's wedding (and I will), I'll either insist that these items be held together with wire, or I'll just buy those elsewhere. Otherwise, we got many compliments on the flowers, and she also added extra touches we hadn't paid for, such as little bud vases on the tables for the cocktail hour.

I ordered two different orders for Mother's day through From your Flowers website with different…read morerecipient's and address. I bought two flowers arrangements , two I love balloons and two boxes of chocolates. In one of the order they delivered a withered flowers because the delivery girl left the order under the sun and even don't touch the ring, apparently she was in a rush and I received a nasty really cheap bag of kisses milk chocolate of 62g and a cheap red plain balloon without any word on it!. A total disrespect and Scam!. This place need to be reported to BBB. This place don't have any respect for customers!. Worst experience ever!

I called 4 other florists for last-minute same-day delivery. Westchester was the only one willing…read moreto do it! They were amazingly helpful with what I wanted (even adding a balloon and chocolates to make it special). Thank you I will definitely be using them again in the future!

My husband and I selected a destination wedding and had no clue where to start. After countless…read morehours of research, I selected Merlene for decorating and flowers. In recalling everything we did together before writing this review, I typed Merlene's name into my email search, there were 23 search results. Of those 23 emails, 3 had over 20 responses each. Merlene was THAT dedicated to keeping everything organized and tailored to our personalities. During our first consultation, Merlene explained very clearly what she could and couldn't assist with, and even offered services we hadn't even thought of. Our decorations, centerpieces, bouquets, boutonnieres, arch, pipe and drape and even day-of planning were all taken care of by Merlene. When we lost our catering manager a month before the wedding and when we got reassigned a new entertainment consultant, Merlene was there to support us and keep us on track. She also coordinated very well with vendors with strong personalities. Everything happened on time and was flawless, even when the inevitable (rain in Miami) happened and the ceremony setup had to be moved inside 15 minutes before the wedding. Merlene helped make our dream wedding happen and we couldn't thank her enough.

When I first started planning my wedding, I really didn't intend to hire a wedding planner or even…read morea day of coordinator. But when I met Merlene at my first bridal show and I was so enamored with her that I pretty much said sign me up!! She told me about her own wedding where she was so busy in the details that she didn't get to enjoy her big moment, and because that was a really big fear of mine I decided it was definitely worth it! It was hands down the best decision I made for my wedding day! Merlene is excellent and her level of professionalism made me feel really comfortable knowing everything would be taken care of. The week of the wedding and the morning of she reached out to all my vendors so that I could relax and be stress free! She led the rehearsal the day before and my entire family gave rave reviews, it was fun and enjoyable and everyone knew where to go and what to do! During the actual wedding, her and her team were pretty much everywhere - making sure guests received their specific orders, coordinating with the kitchen, helping with any snags with my dress etc. She took care of everyone and I felt incredibly relaxed knowing that her detailed eye would not miss anything! I highly recommend Merlene to anyone considering a wedding planner or day of coordinator!!

My fiancé got shipped out around 2AM on 8/4, by 8/5 at around 4PM I heard a knock on my door but…read morewas truly struggling with the fact that he had left, and came out to a beautiful bouquet from my deployed fiance. Thank you to this amazing company for shipping so far and for handling this package with care. It truly made the separation so much easier and reassured me so much. This is an amazing company i 100% recommend and the bouquet itself was Amazing.

Oh my God !! My poor husband called FTD THRU Obviously a SEARCH ENGINE and they used this company!…read moreWe r located in central Fl. Needless to say we got them two days later at 8 pm after FTD calling twice they charged 149 for basically 10 roses and a bunch of filler flowered of mealy the same color all sort dark muted pink and red no contrasting babies breath and I had to rearrange this mess ! Oh loved the card @ 6.99 which was a wrinkled price of paper with typing on it !! NEVER AGain hopefully my husband will get some sort of refund he called three times they promised no charge and the 50 percent off and now well who knows