Customer service is non-existent. Delay, delay, delay. I would not trust anything they say. Won't…read morerespond to emails or phone calls. Dress did not arrive per schedule.

I got my wedding gown from Emily Hart in October of 2022 for a May wedding. I went there with my…read moremom, MIL, sister, and our wedding coordinator, Michael Nolte. I was nervous because I really dislike it when consultants at stores make me feel pressured to get a specific thing. I wanted a dress that would not only capture my personal style but also make me feel confident. I was met with warmth and professionalism by the entire staff, which was really important to me. The whole store was actually empty when I was there! The ladies took the time to listen to my preferences, ideas, and concerns. Emily Hart had an extensive selection of both traditional and contemporary designs, I wish I could have tried them all on! I got my dress, train, and veil all from their store. The process of waiting for the dress to arrive was hassle free, and they emailed me with updates. I had 2 fittings and their seamstresses were so kind and talented. I wanted more structure in the bust of the dress, and she did it! I needed the dress earlier for portraits and they were very accommodating. Thank you Emily Hart for making my wedding day extra special!

Altar Bridal Review…read more I had the absolute pleasure of shopping at Altar Bridal for my very first wedding dress shopping experience. Nancy was a kind, thoughtful, and incredibly knowledgable consultant who made me feel so comfortable and beautiful! She listened to what I wanted and made sure to show me plenty of dresses that fit that vision, but she also showed me some gorgeous dresses that were outside of my comfort zone. She explained all of her choices, why she picked them and how she thought they fit my vision or would make me feel and walked me through the details on each one. I knew I wanted to try a little of everything since I had never tried any sort of gowns on before and she delivered! I was able to see myself in a variety of silhouettes and styles, which really helped me narrow it down to the dress of my dreams. It's also worth noting that she was extremely respectful of my budget, which is something I was nervous about with dress shopping in general. I left the appointment feeling confident, beautiful, and so happy. I felt like Nancy was committed to finding me the dress of my dreams, regardless of where I ended up finding it. She was genuinely happy to hear about my second appointment at a different store and told me I'd have a great time. She also let me know that if I ended up wanting to move forward with a dress that I'd tried at Altar, all I would need to do is call and let them know. I never once felt pressured to buy anything from there, which was something I was also worried about with dress shopping in general. Ultimately, my second experience paled in comparison to the one at Altar. At the end of both appointments I knew that a dress I had picked out at Altar was the one for me (coincidentally, it was the very first dress Nancy had me try on, which I think speaks to how well she understood what I was dreaming of!). I called and talked to Sarah, who was also extremely kind and helpful, and told me the dress was mine! Overall, I would definitely recommend Altar Bridal for a wonderful, personal dress shopping experience! Thank you so much to Nancy and Sarah for making it so special!

I didn't find my dress here, but Nancy was incredible. I tried on 5 dresses and when she knew she…read moredidn't have what I was looking for she told me where I should look. What amazing customer service!

I had a great experience here! The person helping me was so kind and helpful and made me feel…read moreamazing. I sadly didn't find my dress because their smallest size was a 6 and most were 10s. It was hard to envision a dress 4 sizes too big as my wedding dress. I would definitely recommend this shop for any future brides.

I had a great experience here and found my dress! The price was fair for the dress but being off…read morethe rack, I expected it to be a little bit cheaper. The consultation was great and she took my feedback seriously. I think they should have more questions on the initial reservation form. You should have to upload dresses you like and that are your style. I was grateful that my stylist really listened to what I liked and didn't but the dress I picked was completely different than what she was initially pulling for me. Overall, highly recommend.

Kelsey was amazing! And I said yes to the dress! We did the upgraded appointment, which I highly…read morerecommend, not only for the champagne but also for timing. I came in having no idea what I was looking for, so having that extra time was well worth it. Kelsey was so great in helping me find a dress and building off my vision and what I liked about some dresses and applying it to the next ones to try on. She would also constantly keep up with my body language and facial expressions to immediately know when to move on. Everyone is super knowledgeable and kind and is on top of staying within budget. The dresses are endless here, so many styles to fit every bride. I actually surprised myself and said yes to a dress I never thought I would like, but it turned out to be the dream dress! Cannot recommend this place enough!

Kelsey was AMAZING !!! Extremely helpful & I said yes to…read morethe dress. The champagne was amazing & I don't even like champagne. Highly recommend . Extremely personable. Very grateful for such an amazing experience.

Going to Something White Bridal Boutique was such a great experience! Sarah was so sweet and…read morehelpful when helping me find my dress! Would recommend:)

My dress [by Madi Lane] came in 2 1/2 months earlier than Something White told me to expect. And…read morethat was great - until it wasn't. After their notification email, I scheduled my appointment to pick up my dress (for which I had already paid the entire balance) within the 30-day window specified by their contract. That was difficult enough for me because of the demands placed on my schedule by my mom's cancer treatment. But I know it was in the contract, and I was able to book one of the *three* appointments per week that are available outside of traditional M-F 9-5 businesses hours. I promise, I am a rule follower and a people-pleaser (I also tipped my bridal consultant $300 because their card machine prompted me to do so - I don't want conflict)! Then another family member passed away after a stroke, and the funeral was scheduled for the day of my appointment (though it was quite far in advance by normal funeral standards). I informed SWBB two weeks in advance and rescheduled my appointment for the next Saturday appointment available, which was 9 days outside of the 30-day window. Again, I assure you that I understand the text of the policy. However, the primary reason that I bought my dress from SWBB, rather than another area store that carried the same dress, was because I liked that it was locally-owned and I thought it would be an authentic, relationship-based sale. When I picked up my dress, I explained my situation to the manager, because I was hoping we might be able to compromise and maybe they would be willing to charge me $150 or something, not the entire $300. I also felt compelled to do this because twice, the shop had contacted me and requested if I could come in earlier in the day to accommodate their schedule better (I agreed the first time, because I could.) It just kind of rubbed me the wrong way that they were so willing to ask me to reschedule but so intolerant of my genuine need to reschedule. After I explained my situation (calmly and rather quietly, because I was so nervous), the manager (who happened to have been the consultant whom I had tipped $300) responded "We have to enforce these policies the same for everyone so we aren't put in the situation where we have to decide whose excuse matters." She then cancelled the additional $200 veil order I had just made because "we cannot trust that you won't misunderstand our policies and get your own feelings hurt again". I had been really nervous to say anything but my fiancé had coached me about how to bring it up and to remain calm and respectful. If it were just me, I probably would have sucked it up because I didn't want to make a fuss and also ruin the feelings of what was a really exciting day! However, now I am sharing this to hopefully prevent others from finding themselves in this position. RESPONSE TO OWNER'S RESPONSE: You're right to clear up that lack of clarity about the time frame - I said what I did because when I ordered my dress, I was told 7 months, and then it only took 4 1/2. But you're right about the 15 days early thing, since that's what the official email said. Yet you went ahead and charged me $300 for having to reschedule for 9 extra days out, even though I did so two weeks in advance. Because of a funeral, and because of my mom's cancer. I agree that your response is "the facts" - we don't really disagree on anything that happened (including the rude language used by your manager), we just interpret it differently. It's kind of weird that you're trying to use the fact that I originally liked my experience as a "gotcha" or something. It just made me feel even more betrayed when I saw your true colors. Sure, you did everything *technically* right, but you simply lack any sort of heart, which I believe should be considered when selecting wedding vendors. On a purely human level, I just think future brides would be better off elsewhere. P.S. I would prefer you did not "think of" my mom. I can't even tell her what happened because it would upset her so much that a place where we shared a special memory turned out to be soulless.

I visited Bridal Extraordinaire with my sister and some friends while she was on the hunt for the…read moreperfect wedding gown. This place was super fun, and had a ton of reasons to shop here. First of all, the stylist we worked with was SO nice, fun, and helpful. She was five stars all the way. I loved the dresses she tried - all of them were gorgeous. The only reason I'm giving 4/5 and not 5/5 is because the building itself has seen better days and in comparison to some other bridal boutiques it just didn't have as much elegance (though was still very nice!) also it felt less intimate since there were probably 3-4 other fittings going on and you had to walk through at least one of them to get to our fitting room, which felt a bit awkward. Overall would I recommend? Absolutely! Is it the *best* experience in town, maybe not, but it's a close second.

We thought this place was amazing until went back for the second appointment. We asked specifically…read morefor our stylist, Molly and said she would be there. No, she was there for 10m because we had to repeatedly ask for her. Also, the things Molly said that could be fixed in alterations cannot not be, making the dress look completely different then we thought. As the maid of honor seeing the bride in tears frustrates me to no end. The amount of money paid for this dress, everything should be perfection. Do not trust their word.

I went with my sister to try on wedding dresses here in the spring and I have to say I wasn't sure…read morewhat I was walking into as back when I got married I essentially picked out a dress at top shop and called it a day. All of that aside, we had coffees in hand when we walked in for our early morning appointment and out of all the places we went to that weekend I think this one was tied for best overall experience. The first thing I loved, aside from the chic urban setting, was that each bride had her own dressing area that felt very private and despite other women using other areas of the shop our area felt very much ours, and we never even saw another bride which made the pacing relaxed. How the fittings work here is they take the bride to be to the back to pick out styles and learn a bit more about what she's looking for and then they come back and pull back a large curtain so the bride has privacy while dressing, they then reveal and you get a chance to talk through each look. The room was just as pretty as the dresses, it was comfortable, and we had a fun time. You should note that if you come with a drink like we did you will have to table them outside the room, which honestly made sense since we're dealing with some expensive gowns. Overall this wasn't the shop that my sister ended up picking a dress from but everyone was so kind, the dresses absolutely gorgeous and the ambiance so cool, this is a great shop and I'd recommend to anyone I know looking to buy a wedding dress.

Where to begin... I reached out to Bride because they are the only shop in the Kansas City area…read morethat has the dress that I want for my wedding. I reached out to them and told them the truth, that I had already purchased the dress in California (where I'm getting married) but wanted to be able to have some other members of my family in KC be able to see the dress, so I was hoping to do an accessory appointment / veil shopping at Bride. My mom has already booked a flight from CA to KC for a Friday to Sunday trip (which I told them), and asked if I would be able to get a Saturday morning appointment. They proceeded to tell me that they only do accessory appointments on Tuesday-Thursdays. Odd, but I was hoping with an explanation of my situation, they might be willing to make an exception - they did not. They said that Saturday mornings are reserved strictly for first time bridal appointments, and there was nothing they could do about my scheduling issues, since they only have 2 stylists and not a lot of availability. Mind you, if I had told them that I had not bought the dress already and snagged that first time bridal appointment, and pretended I would be buying it from them, there would not be an issue, but I always like to be honest with people - and they don't care! They said there is absolutely nothing they can do, it is their policy. Mind you, veils are not cheap!!! It's not like I was asking for 3 hours of their time to go in and buy a $50 bracelet... I wanted an hour to be able to try on the dress and some different accessories and veils, and I was more than willing to give them my business, because shop small right! NO. They said for accessory appointments they can only book me on a Tuesday-Thursday and I only get 30 minutes... 30 minutes is all you can give me when I'm about to spend $$$$ on accessories for the dress? AND they're only open until 6... So you're telling me I need to come straight from work (30 minutes away) where I already feel gross and not in the mood to be happy and excited and I better make a decision in 30 minutes? I understand that there are rules, and that they can run their business however they want, but I was so disenchanted with the whole thing and their utter lack of leniency that even though they're the only store that has the dress in KC, I will not be giving them my business. They were not overtly rude to me, but my favorite thing about shopping local, and shopping small is that they usually are able to bend the rules and help you out since they are the ones in charge. Apparently, Bride does not feel this way. So word to the wise - only ever tell them you are doing a first time bridal appointment if you want them to actually help you and treat you well.

I cannot say enough wonderful things about High Vibe Bride. From the very first interaction through…read morealterations, the entire experience was thoughtful, personal, and genuinely joyful. This is my second wedding, and that context matters. During my first wedding, dress shopping at large bridal stores was stressful, overwhelming, and impersonal. I felt rushed and unseen. I chose High Vibe Bride because it seemed different--and it absolutely was, in the best possible ways. High Vibe Bride is a small, intimate salon that works with individual clients only, which creates an incredibly calm and personalized experience. Before my appointment, Janay scheduled a phone call to learn about my vision, preferences, body, comfort needs, and my multi-day destination elopement. She asked thoughtful questions, provided extensive information, and explained timelines and options clearly. By the time I arrived, she had already pulled dresses that aligned exactly with what I wanted. I immediately felt seen, heard, and cared for. As a plus-size bride, I was blown away by the selection. There were so many plus-size dresses in a wide variety of styles--not just one look or silhouette. Every dress I tried on was beautiful and thoughtfully chosen. Janay was extremely communicative throughout the appointment, answering all of my questions thoroughly and offering helpful details about how each dress would move and feel. She absolutely nailed it based on our phone conversation--I ended up buying the very first dress I tried on, something I never expected. Even better, although I went in planning to buy one dress, I left with two. They were completely different, perfect for different parts of my elopement, and affordable because the pricing was far more reasonable than anywhere else in town. I had very specific needs--plus-size, long sleeves, and nothing restrictive--and yet the selection was incredible. I never felt limited or like I had to compromise. Janay affirmed me throughout the entire experience and made me feel confident, beautiful, and honestly like a princess. The alteration process was equally amazing. Janay's background in making wedding dresses truly sets her apart. For my adventure elopement, mobility was essential--my photographer even encouraged me to make sure I could do jumping jacks in my dress. Janay offered creative, expert solutions that allowed me to move freely while maintaining the integrity and beauty of the gown. On a personal level, Janay went above and beyond to accommodate my severe dog allergies, thoroughly vacuuming the studio, putting down extra coverings, and checking in with me multiple times to ensure I was comfortable. She was also incredibly thoughtful when my mom couldn't attend due to injury--helping FaceTime her, sending photos, and making sure she felt included. High Vibe Bride is not just a bridal salon--it is a place where brides are truly listened to, affirmed, and supported. Janay has created something special, and I am deeply grateful. I cannot recommend High Vibe Bride highly enough.

I found my wedding dress today. I tried on about 15-ish dresses but the very first one was my…read morefavorite- it was a tough choice because there were so many sincerely beautiful options. I won't post pics here YET until after my wedding day in case my fiancé stumbles across this review! Janay, the owner of High Vibe Bride, is such a special person with so much passion and talent for what she does- not to mention kindness. You can feel the kindness and love reflected in her entire space. It could not have been a more personalized experience. She closes the shop for each bride for 2 hours to try on dresses! She is so attentive, and she obviously listened to me very closely on our initial phone call last week, because that first dress ended up being the absolute perfect one for me. The two hours that we spent there last night are now a happy memory from this very fun adventure of getting married. 3 of my dearest friends came with me to offer love and encouragement... So. Much. Fun. But wait... It gets even better. A major reason that I chose this shop is because Janay plants 5 trees for every gown she sells, via the TreeSisters organization. Every gown in this shop is under $2K but I would have paid double for this dress. It is STUNNING, and so were all the others I tried on. True variety, what a fun collection! Janay... Thank you. You are a gift and a joy!

Went in looking for brides maid dresses! There was a great selection, a little tight to look…read morethrough but I don't mind. We were given whole swatch book with colors, fabric etc. and told we can pick the color and fabric of almost any dress. Lisa was very helpful and everything was a great price. Previously went to Bella's bridesmaids (not impressed) and I think Natalies is so much better selection and price wise. Would recommend. They always had stunning wedding dresses!

There's just no place like Natalie M! We live in St Louis County about 3.5 hours away but the trip…read moreis worth it. The service and selection are the best! My daughter Romy is a pageant girl and a a senior in high school. Whether we are shopping for a dance or a pageant, Lisa and her crew know exactly the right dress for the event. We have reached out to Lisa for help with pageant interview wear and she nailed it. She suggested the perfect jumpsuit for Romy. Lisa just "knows". The store is located in Town Center mall and is very easy to find and parking is not a problem. Natalie M has the best selection of the best designers! Don't wait too long if you need to shop for prom!

The staff was amazing. After after several shops and trying on many dresses, I came to the gown…read moregallery and found my perfect dress. They really listen to what my vision was and brought out the dress that match my vision. They were kind and patient and very helpful. I give them a 10 out of 10.

Gown Gallery ended up being the only place that I searched for wedding dresses. My party of 3 and I…read morewere treated with kindness from all staff we interacted with. My consultant really listened to my likes and dislikes, adjusting the options of dresses that she brought me based on feedback I provided. At the end she convinced me to try a wildcard dress with an entirely different silhouette than I thought I had wanted but still retained other elements that I was looking for in a dress and I'm so glad she did because that ended up being the winner. I didn't end up purchasing a gown on the day of my appointment but it was easy to call back and purchase it over the phone. I also had Gown Gallery complete alterations, the seamstress was lovely to work with and helped get the dress to fit me perfectly. I would definitely recommend future brides go to Gown Gallery!