Going to Something White Bridal Boutique was such a great experience! Sarah was so sweet and…read morehelpful when helping me find my dress! Would recommend:)

My dress [by Madi Lane] came in 2 1/2 months earlier than Something White told me to expect. And…read morethat was great - until it wasn't. After their notification email, I scheduled my appointment to pick up my dress (for which I had already paid the entire balance) within the 30-day window specified by their contract. That was difficult enough for me because of the demands placed on my schedule by my mom's cancer treatment. But I know it was in the contract, and I was able to book one of the *three* appointments per week that are available outside of traditional M-F 9-5 businesses hours. I promise, I am a rule follower and a people-pleaser (I also tipped my bridal consultant $300 because their card machine prompted me to do so - I don't want conflict)! Then another family member passed away after a stroke, and the funeral was scheduled for the day of my appointment (though it was quite far in advance by normal funeral standards). I informed SWBB two weeks in advance and rescheduled my appointment for the next Saturday appointment available, which was 9 days outside of the 30-day window. Again, I assure you that I understand the text of the policy. However, the primary reason that I bought my dress from SWBB, rather than another area store that carried the same dress, was because I liked that it was locally-owned and I thought it would be an authentic, relationship-based sale. When I picked up my dress, I explained my situation to the manager, because I was hoping we might be able to compromise and maybe they would be willing to charge me $150 or something, not the entire $300. I also felt compelled to do this because twice, the shop had contacted me and requested if I could come in earlier in the day to accommodate their schedule better (I agreed the first time, because I could.) It just kind of rubbed me the wrong way that they were so willing to ask me to reschedule but so intolerant of my genuine need to reschedule. After I explained my situation (calmly and rather quietly, because I was so nervous), the manager (who happened to have been the consultant whom I had tipped $300) responded "We have to enforce these policies the same for everyone so we aren't put in the situation where we have to decide whose excuse matters." She then cancelled the additional $200 veil order I had just made because "we cannot trust that you won't misunderstand our policies and get your own feelings hurt again". I had been really nervous to say anything but my fiancé had coached me about how to bring it up and to remain calm and respectful. If it were just me, I probably would have sucked it up because I didn't want to make a fuss and also ruin the feelings of what was a really exciting day! However, now I am sharing this to hopefully prevent others from finding themselves in this position. RESPONSE TO OWNER'S RESPONSE: You're right to clear up that lack of clarity about the time frame - I said what I did because when I ordered my dress, I was told 7 months, and then it only took 4 1/2. But you're right about the 15 days early thing, since that's what the official email said. Yet you went ahead and charged me $300 for having to reschedule for 9 extra days out, even though I did so two weeks in advance. Because of a funeral, and because of my mom's cancer. I agree that your response is "the facts" - we don't really disagree on anything that happened (including the rude language used by your manager), we just interpret it differently. It's kind of weird that you're trying to use the fact that I originally liked my experience as a "gotcha" or something. It just made me feel even more betrayed when I saw your true colors. Sure, you did everything *technically* right, but you simply lack any sort of heart, which I believe should be considered when selecting wedding vendors. On a purely human level, I just think future brides would be better off elsewhere. P.S. I would prefer you did not "think of" my mom. I can't even tell her what happened because it would upset her so much that a place where we shared a special memory turned out to be soulless.

Isabell was AMAZING! My daughter is getting married in 4 months, so we were limited. She did a…read morebeautiful job of picking an off the rack dress. She loved and we purchased the very first one she tried on. The boutique it is very classy along with all the staff.

We went dress shopping here June. The bride found the perfect dress, everyone was attentive and…read morehelpful and that's where the extent of the sincerity ended. The bride chose a very unique dress. We were even told by the stylist it was new, they had not see it on anyone before and had other stylists come look at said dress. The bride was given a timeline of when the dress would arrive and since the wedding is in November we are on a strict timeline. Alteration schedules were made based on this. When the bride went to pick up her dress she unzipped the bag, she saw it was the WRONG dress. The stylist had ordered the wrong dress. While they may have been apologetic the lack of communication afterwards was horrendous. They never reached out with a status on the order of the correct dress. All communication had to be initiated by the bride and the mother of the bride. Even when the dress arrived we were given two different times to pick up the dress. While I understand mistakes happen, this store's lack of communication and remorse for the inconvenience is a risk I wouldn't take as a bride. Good luck to those who shop here!

This was our second stop while doing wedding dress shopping for my little sister and I was blown…read moreaway by the ambiance and overall experience provided at this neighborhood Bridal boutique. The first thing you'll notice when you come in is that you're treated like a VIP. I'm not sure if they ever do multiple fittings at the same time, but when we were there it was just us and the private experience was really nice. The stylist working was SO kind and helpful, and they give you complimentary champagne. What's not to like? While my sister ended up up choosing another boutique's dress in the end, this one had beautiful gowns, an A+ staff, and a relaxed environment. I wouldn't hesitate to recommend them to anyone shopping for a dress.

I not only found *the* dress here, but beyond that, this was my best KC dress shopping experience…read moreby far. Here's why. Raegan and the team here went above and beyond BEFORE my appointment so that by the time I walked in, she'd not only viewed my Pinterest board / inspo pics AND called me to talk through all the details of my vision over the phone, but also had *all* my dresses pre-selected, waiting for me by my dressing room by the time I arrived. This meant that there was no wasted time -- which was something I experienced at quite a few other places. Other places didn't call ahead or do their research, so I was left spending half of my appointment explaining what I wanted and watching them run around to look for new dresses and drop off old ones. When places do this, it doesn't make you feel special or considered -- for an event that is arguably one of the most important times to feel special and considered in one's life. And where you're about to drop a LOT OF MONEY!!! But Fabulous Frocks? They made me feel special and considered. In addition, Raegan made me feel so at home from the jump, chatting up my whole crew and I, laughing about silly things, helping me get into and out of each dress while also stepping out and giving me my privacy whenever I was fully unclothed, and made accommodations for my bridal party to come by before we said the final "yes" to the dress. We drank pink champagne, popped a confetti cannon, and...I cried. Can't recommend this business enough.

I cannot say enough wonderful things about High Vibe Bride. From the very first interaction through…read morealterations, the entire experience was thoughtful, personal, and genuinely joyful. This is my second wedding, and that context matters. During my first wedding, dress shopping at large bridal stores was stressful, overwhelming, and impersonal. I felt rushed and unseen. I chose High Vibe Bride because it seemed different--and it absolutely was, in the best possible ways. High Vibe Bride is a small, intimate salon that works with individual clients only, which creates an incredibly calm and personalized experience. Before my appointment, Janay scheduled a phone call to learn about my vision, preferences, body, comfort needs, and my multi-day destination elopement. She asked thoughtful questions, provided extensive information, and explained timelines and options clearly. By the time I arrived, she had already pulled dresses that aligned exactly with what I wanted. I immediately felt seen, heard, and cared for. As a plus-size bride, I was blown away by the selection. There were so many plus-size dresses in a wide variety of styles--not just one look or silhouette. Every dress I tried on was beautiful and thoughtfully chosen. Janay was extremely communicative throughout the appointment, answering all of my questions thoroughly and offering helpful details about how each dress would move and feel. She absolutely nailed it based on our phone conversation--I ended up buying the very first dress I tried on, something I never expected. Even better, although I went in planning to buy one dress, I left with two. They were completely different, perfect for different parts of my elopement, and affordable because the pricing was far more reasonable than anywhere else in town. I had very specific needs--plus-size, long sleeves, and nothing restrictive--and yet the selection was incredible. I never felt limited or like I had to compromise. Janay affirmed me throughout the entire experience and made me feel confident, beautiful, and honestly like a princess. The alteration process was equally amazing. Janay's background in making wedding dresses truly sets her apart. For my adventure elopement, mobility was essential--my photographer even encouraged me to make sure I could do jumping jacks in my dress. Janay offered creative, expert solutions that allowed me to move freely while maintaining the integrity and beauty of the gown. On a personal level, Janay went above and beyond to accommodate my severe dog allergies, thoroughly vacuuming the studio, putting down extra coverings, and checking in with me multiple times to ensure I was comfortable. She was also incredibly thoughtful when my mom couldn't attend due to injury--helping FaceTime her, sending photos, and making sure she felt included. High Vibe Bride is not just a bridal salon--it is a place where brides are truly listened to, affirmed, and supported. Janay has created something special, and I am deeply grateful. I cannot recommend High Vibe Bride highly enough.

I found my wedding dress today. I tried on about 15-ish dresses but the very first one was my…read morefavorite- it was a tough choice because there were so many sincerely beautiful options. I won't post pics here YET until after my wedding day in case my fiancé stumbles across this review! Janay, the owner of High Vibe Bride, is such a special person with so much passion and talent for what she does- not to mention kindness. You can feel the kindness and love reflected in her entire space. It could not have been a more personalized experience. She closes the shop for each bride for 2 hours to try on dresses! She is so attentive, and she obviously listened to me very closely on our initial phone call last week, because that first dress ended up being the absolute perfect one for me. The two hours that we spent there last night are now a happy memory from this very fun adventure of getting married. 3 of my dearest friends came with me to offer love and encouragement... So. Much. Fun. But wait... It gets even better. A major reason that I chose this shop is because Janay plants 5 trees for every gown she sells, via the TreeSisters organization. Every gown in this shop is under $2K but I would have paid double for this dress. It is STUNNING, and so were all the others I tried on. True variety, what a fun collection! Janay... Thank you. You are a gift and a joy!

The staff was amazing. After after several shops and trying on many dresses, I came to the gown…read moregallery and found my perfect dress. They really listen to what my vision was and brought out the dress that match my vision. They were kind and patient and very helpful. I give them a 10 out of 10.

Gown Gallery ended up being the only place that I searched for wedding dresses. My party of 3 and I…read morewere treated with kindness from all staff we interacted with. My consultant really listened to my likes and dislikes, adjusting the options of dresses that she brought me based on feedback I provided. At the end she convinced me to try a wildcard dress with an entirely different silhouette than I thought I had wanted but still retained other elements that I was looking for in a dress and I'm so glad she did because that ended up being the winner. I didn't end up purchasing a gown on the day of my appointment but it was easy to call back and purchase it over the phone. I also had Gown Gallery complete alterations, the seamstress was lovely to work with and helped get the dress to fit me perfectly. I would definitely recommend future brides go to Gown Gallery!

I was absolutely blown away by our experience at True Society! I was shopping for my sister in law…read more The space is fabulous, you don't feel on top of other groups and there is enough space for large parties. The dress selection is extensive as well. I was also impressed by the extended sizes on display. I specially wrote this review to shout out our stylist Morgan. She really took the experience to the next level. Morgan did a great job of asking questions that helped our bride narrow things down, but she didn't pressure her at all in any direction. She was also protective of our bride. When people in our party made suggestions she made sure the dress was in her budget. I cannot recommend this place enough, and I loved our experience with Morgan!

Mary was absolutely wonderful. I came into my appointment with an idea of what I wanted and a…read moretighter budget than what is probably normal. After a few dresses, it wasn't working out. Mary was incredibly perceptive, asking great questions that helped us get to my perfect dress and within my price range!! Our private space was located in the back corner of the store, giving us lots of privacy and a cozy feel. When it came time to pay, Mary was great about breaking down costs, setting expectations on arrival, etc. She truly made the experience. I'd recommend to anyone looking for a great experience and affordable dresses!

I was recommended this place after I went to another bridal shop that didn't have anything with…read morecolor. Wow! Ricca Sposa is such a unique experience that I fell in love with the second dress I tried on there. I had a very specific vision for what I wanted in a dress that I couldn't find at the other three stores I went to. Here I am able to work with the designer to customize several details on the dress as it's being made! One thing I also enjoyed about the appointment was that I had the entire shop to myself. It is a small boutique with very unique gowns. If that's what you are looking for (I was), then I would highly recommend this place! I am so grateful it was recommended to me!

Ricca Sposa saved my wedding and bridal experience. I originally ordered my Pronovias dress from a…read morelocal St. Louis bridal shop on 2/10/24. I was originally told that it would arrive in June. Then it turned into July, then October, and still nothing as of November 2nd. Went to the store and told me that it wasn't supposed to ship until November 13th with an unknown arrival date. After 9 months of waiting and empty promises, and only 6 months to go until my wedding day, I cancelled the order. After some research, I found Ricca Sposa to be the next closet Pronovias retailer - 4 hours away. Karina was amazing with everything being handled over the phone. She reassured me through the whole process and was extremely responsive with any questions I had. Without asking, they lowered the price to almost match the previous purchase cost from the other store. I ordered my dress in the afternoon of 11/2 and it already arrived to their store in the afternoon of 11/11. Karina was kind enough to call me the minute the dress arrived and sent a quick video before sending it off. It arrived at my house less than 24 hours later. As excited as I was, I forgot to message her and inform her of the arrival. She emailed me at 7 am this morning (the next day) to make sure I received it. I truly can't express how grateful I am for Karina making my dream dress become a reality during a stressful time.

I visited Bridal Extraordinaire with my sister and some friends while she was on the hunt for the…read moreperfect wedding gown. This place was super fun, and had a ton of reasons to shop here. First of all, the stylist we worked with was SO nice, fun, and helpful. She was five stars all the way. I loved the dresses she tried - all of them were gorgeous. The only reason I'm giving 4/5 and not 5/5 is because the building itself has seen better days and in comparison to some other bridal boutiques it just didn't have as much elegance (though was still very nice!) also it felt less intimate since there were probably 3-4 other fittings going on and you had to walk through at least one of them to get to our fitting room, which felt a bit awkward. Overall would I recommend? Absolutely! Is it the *best* experience in town, maybe not, but it's a close second.

We thought this place was amazing until went back for the second appointment. We asked specifically…read morefor our stylist, Molly and said she would be there. No, she was there for 10m because we had to repeatedly ask for her. Also, the things Molly said that could be fixed in alterations cannot not be, making the dress look completely different then we thought. As the maid of honor seeing the bride in tears frustrates me to no end. The amount of money paid for this dress, everything should be perfection. Do not trust their word.

I visited All My Heart Bridal for my first time trying on wedding gowns and Megan was my…read moreconsultant. She was absolutely fabulous! She made me feel super comfortable and listened to my likes and dislikes so well. She was also super understanding of my budget and didn't show me anything that was over. For someone who is a size 18, there were so many dresses to try on and they were all so beautiful! The shop has a HUGE variety of dresses, which was great especially for trying on for the first time. While I didn't find my dream dress, I never felt pressured to purchase a gown that I didn't love. I would highly recommend!!

I can't imagine buying a wedding dress anywhere else. The selection is so beautiful and sizes that…read moreactually fit my body. I bought my dress on my first visit. Scheduled another appointment to find a veil. We even got my Groom's tux from them. I worked with Megan every time and she is an absolute delight.