This place saved me and my family in our time of need. My car was on its last leg I've owned this…read morecar for 8 year's. They helped me find a new vehicle with a reasonable payment. Dustin was so kind and they really cared. I'm looking forward to working with them again on my next vehicle purchase! So nice to not have to worry about mechanical issues driving to work everyday! Thanks Jill Ford Lincoln and Mercury! This dealer has big city selections with that hometown service and care. Make sure you check them out on your next automobile purchase!

Service dept is very rude. Basically pulling the men treating woman stupid because you don't know…read moreanything about cars. Really felt demeaned by their treatment.

I recently had a great experience with Graham's auto! They were friendly and got me in same-day…read more They were able to troubleshoot and correct a self-induced issue and got me back in my car quickly! I would definitely recommend and will schedule my future car needs with them! They also left a much needed pot-o-gold in my car for me!

I take all of my family's cars to Graham's and always get wonderful service at a fair price…read more Honest, friendly and reliable are three words that are hard to find when describing a mechanic but everyone at Graham's fits the bill. It's the only place you need to keep your cars in top shape.

I have been a customer of theirs for years. Honest and reliable service. They simply do a great…read morejob!!!!! They are especially knowledgeable about cars. I have taken a car to a dealer and they couldn't did the problem but I took it to Ben's Auto and they found the problem and solved it. Great people too.

Our family has been using Ben's for oil changes and service for years. They are a family owned…read morebusiness who always finds a solution to auto issues. If they can't fix it themselves they always recommend a good service instead.

Amazing service, I had a walk in oil change and it was done in about an hour! They don't mark up…read moreprices as much as other shops in the area and they pay their employees well! 10/10 recommendation

Top Tier did a fantastic work on my 2005 Honda Pilot. Took it in June 26 and picked up by July 1…read more Quick service for all that they did. The service requested was met and much more. The person I interacted with, was knowledgeable, kind and friendly. Customer service these days is a value not found much these days. But Top Tier stepped up to the plate.

We were driving through Waunakee when our van's break line leak on 8/16/18, it was around 430 PM …read more We called 2 shops , both wont even take a look the van , they do not want to stay late . Adler's Automotive Service was the 3rd shop we called . BJ at Adler's Automotive Service was willing to stay late to fix . We went to Gold nugget few doors from garage , had dinner ,few drinks . BJ got our van fixed few hours later ,changed break line and brake caliper , price was very reasonable . We were glad he is willing to help ,otherwise we had to get a hotel in town , waited until next day . I recommend this repair shop .

I was visiting home for Thanksgiving and a couple days before I had to leave back for Atlanta, my…read morecar started leaking gas. I don't know anything about cars but knew that was bad news. I called around a couple places who were either closed for the holiday or were too busy to look at my car. I called Adlers and told them about my situation and they were immediately empathetic and found time to see me, even though they were already swamped with other vehicles. They fixed my car the same day, the cost was half of what they quoted, and they honestly treated me like a long term customer even though I'd had no established relationship. I wish I could use them as my primary mechanic and encourage anyone who's looking for some car help to give BJ at Adlers your patronage.

I've been using Chet's for over 30 years. Wonderful people and service! Cost competitive with…read morevirtually any repair shop in town. They've done everything from transmissions to new tires. Will actually contact you when oil changes or other routine maintenance should be done. Eric (Chet's son) and his team go out of their way to give 1st class, personalized service. Wouldn't take my cars anywhere else!

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.

Local & friendly auto repair shop. I stopped in for tire rotation and oil change. They looked did…read morea safety inspection & let me know how much life my tires had left. Office is clean & the prices are reasonable.

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

20 years ago I had a car leak fixed here and they were great. This time I had road noise from…read moreuneven car door. I called and stopped by same day. After a quick evaluation of the issue, he made a few tweaks and a few trips back and forth for tools. 10 min later my car door seemed flush again. Told me to come back if it wasn't fixed. Any big name body shop would have tried to manipulate a way to keep my car and charge me out the ass. This place? No charge. Not many honest businesses like this left. Thank you so much!! I will share this story often.

I went to this awhile ago and was pretty satisfied. I had an alternator problem with a car and took…read moreit to them. The first time they worked on it died but they came and towed it back to their shop for free and got it working and never had a problem after that. good price and were pretty nice.