In all my experiences with a phone company, never have I been so utterly disappointed. Here's what happened.
I was given a loaner phone by which I could use temporarily until my HTC one M8 was fixed. This phone was not repaired by customer service, but instead it was sent back to me having done nothing. On top of this, the loaner phone will not be accepted by anyone at the bell store, because they don't know the location where these phones get shipped to for service. So I am stuck with a loaner phone, with no way to return it and on top of that bell Canada charges me $260 for stealing their loaner phone. Of course, like any good customer, I refused to pay this charge. They sent me to collections.
Avoid this company if you value your sanity. read more