This is your typical outlet mall with some stores that aren't always seen such as BoxLunch, Daa…read moreBins, Carolina Pottery and more. This mall's layout is little different. It's in more of a strip mall layout than the typical outlet mall layout. It seemed the stores on one end were much further than the other end.

This is an open air outlet mall with a decent variety of shops. We were able to find decent amount…read moreof items that we had been searching for with a mixed group of individuals. Pricing was not significantly discounted but reasonable. Some of the other more high-end stores were Less stocked than I'm used to at other outlets. There were a variety of different types of shops, which we appreciated and clothing options at different price points, but I was disappointed with the selection of food options and so that limited the amount of time that we spent shopping.

I stopped by here to search for some gifts for my "secret pal" at work. This is a new location that…read morehasn't been around long. I was in the area visiting my brother and babysitting my nephew. The store was clean and well stocked with friendly staff. I was able to get several items. The line moved quickly. No complaints. *I will note that phone service isn't great in the area, especially indoors*

I am writing to formally complain about an extremely disappointing and, in my opinion,…read moreinappropriate interaction I experienced with an employee at the Marshalls location in Selma, North Carolina, on August 7, 2026. I was shopping in the store with both of my children when my 1-year-old son noticed one of the balloons that had been placed around the store for an employment event. The balloons were displayed near the shoe section. I picked one up and gave it to my son, not realizing that the balloons were intended to remain part of the display. I completely understand that the balloon belonged to the store and that employees may need to keep displays intact. I would have had absolutely no issue returning it. What I have a serious problem with is the way this employee chose to handle the situation. The employee approached us and told me that the balloon was part of the display and that she needed to take it back. Before I could even respond or take the balloon from my son myself, she took the balloon directly out of my 1-year-old child's hand. My son immediately became extremely upset, crying and screaming. He is ONE year old and obviously did not understand why someone had suddenly taken something from him. What made the situation even more upsetting was that the employee continued walking around the store with the balloon while my child was crying, rather than simply putting it back where it belonged and moving on. I want to be very clear: my complaint is not about being asked to return the balloon. I understand that it was part of a store display. My complaint is about the employee's lack of judgment, professionalism, and basic consideration in how she handled the situation. There was absolutely no reason she needed to physically take the balloon from a small child when she could have spoken to me and allowed me to remove it from my son's hand. I was shocked by the interaction and honestly found it unnecessarily harsh and disrespectful. I would have gladly returned the balloon myself. I even would have been willing to pay for it if that were an option. Instead, the employee chose to take it directly from a 1-year-old, causing him unnecessary distress over something that could have been handled in a much more appropriate manner. As a customer and a parent, I expect employees representing Marshalls to use reasonable judgment and treat customers and their children with courtesy and respect. I understand that employees have rules they must follow, but how those rules are enforced matters. Store property can be protected without unnecessarily upsetting or frightening a small child. I am requesting that this complaint be reviewed by management and that the employee involved be addressed regarding her conduct and the way this situation was handled. I would also appreciate confirmation that this complaint has been received and taken seriously. I have been a Marshalls customer, and I expect a much higher level of customer service from a company of this size. I hope Marshalls will take this opportunity to address the situation appropriately and ensure that employees understand the importance of handling situations involving young children with professionalism, patience, and common sense. Thank you for your attention to this matter. I look forward to hearing from someone regarding this complaint.

The store was clean, well-organized, and items were easy to find... Checkout lines could use more…read morecashiers... My main issue: greeters asking for receipts on exit... I'm happy to be greeted when I enter, but I'm not going to stop at the door to hand over a receipt after I paid... If you're worried about theft, use your Loss Prevention team and review your camera footage... That's what they're paid to do... Asking paying customers to stop at the exit feels intrusive and insulting...

Took truck in to get my trucks tires balanced and rotated . Drop it off went to shop . Came back 1…read morehour later and truck was not touched after I was told at drop off I was next to. So pissed . So made appointment for fallowing Saturday at 11 . Took truck in for the rotate and balance . Had truck done in 39 minutes . That part was good . Truck shook like crazy for 2 days after , went back to store said It would be 2 hours . Fuming mad I left and went to tire shop instead . The tire shop said balance was off and lug nuts weren't Ruston 2 of my tires . Holy hell , could have caused a lot of damage to my truck and got me seriously injured. DO NOT TAKE YOUR CAR TO THIS WALMART FOR ANYTHING. Cost me $80 to have done right . But worth it . Walmart to big to fight over it . I had service warranty when I bought the tires , save that money and go to tire store instead .

I made a return stop to Carolina Pottery at the Carolina Premium Outlet Mall. I wasn't a fan of it…read moreon my first visit a few years back. It just felt junky to me this visit. Quality is more important to me than being a low price, as something that will last years is a better value than something that will just last a short time. Before, I noted that the majority of items were made in China and the store lacked locally made products or handcrafted pottery. I appreciate locally made products and the craftsmanship. So it is disappointing that these products are not available. It does have a large craft section for those looking for something similar to a Michaels store. Outdoor furniture seemed to be another big seller. It is a busy store so some seem to like it. I'm not sure how the prices compare to other stores. Most of these outlet stores tend to price high. I do not see myself returning here ever.

Stopped in today 3/24/26 @11:20am to buy a small garden flag and there wasn't anyone working a…read morecheckout register. There were 2 ladies that were sorting merchandise near the check out area so I walked back & forth and asked if there was a register open. At that point 'Georgia' said not very nicely "go to register 1". I smiled & said thank you as she was clearly agitated. As I was checking out there was a prompt on the kiosk about the Loyality program. I was curious but she clearly wanted me to hurry up, making a sigh when I hesitated to finish the transaction because I wanted to know about the program. I didn't ask as she made me uncomfortable enough by being so agitated just walking over to ring up 1 item. It was a disappointing experience to say the least. It's unfortunate that she doesn't want to help customers when that is what she should be there to do.

Hi. I live in Austin Texas and I come here twice a year to visit my mom and shop at Dwayne's…read more Today I went to the snack area and the red haired young lady at the counter was really rude to us. I did not feel at all like she wanted to welcome us. She did not enjoy anything about her job. I ordered two chocolate shakes and an orange aid. The lady asked me if I wanted pineapple or cherries or anything and when I looked at her and said no, I'd like the shakes plain please she snapped at me. I'm talking about the orange aid. I told her I'm not from here. I did not know that you guys added anything to it and I'm sorry. I just want a plain one. We went outside to the patio when our order was done, and I realized I did not have a straw for my orange aid. So my daughter went in to grab another straw and again the young redheaded lady told her I already gave you straws. My daughter said you gave us straws for the shake, but not for the orange drink. The redheaded lady orange told my daughter, You mean, orange aid. No, I wasn't born yesterday and I come here twice a year and I drop a lot of money at your store. I know that it seems like it'd be a desirable place for young people to work because you get a discount and it's a pretty cool place to work at I think that this girl might need some more training or maybe another girl who really wants to work at that store should take her place.

I saw a sign on the highway for DeWayne's on my way to Benson, so I decided to make a stop when I…read moregot to Smithfield. It is located near the Outlet Mall but far enough away (half a mile) from the traffic from there. The shopping center is technically located in Selma, NC. The parking lot is large, but you might still have trouble finding a parking place as it is a busy store. DeWayne's is not an outlet store but a high-quality, family-owned store with name brands. You will find clothing, Pandora, Kendra Scott, Hey Dude, Vineyard Vines, Simply Southern, Tommy Bahama, Julie Vos, Birkenstock, and Yeti coolers, as well as shoes and accessories. I am sure I missed a lot. I wouldn't normally go two days in a row, but after I posted my photos, I saw other photos of the upstairs. So I had to see what I missed, and I decided to go looking for an item. Upstairs was the Attic, where items are discounted 50% and 70% on Wednesdays, I was informed by an employee. Christmas Land is the largest Christmas store in North Carolina, with eleven decorated rooms. The Garden Center with indoor and outdoor plants was another popular area. They had bird seed, different types of soil, and containers. The Sweet Shop had a variety of fudge and Hershey's ice cream. There were other specialty foods throughout the store and closer to the cash registers. Everyone here was friendly, and I was even recognized on my second visit. When I entered for the first time, the employee could tell I was a little overwhelmed and helped me learn the layout of the store. If the outlet mall isn't for you, make sure you stop at DeWayne's for a much better experience. On my first visit, I left with Suzy Zoo items, fudge and chocolates. While I didn't find what I was looking for on the second day, I found something in the Christmas Land that would work. The line to check out was much longer, so I kept finding more items while waiting to pay. It was a good thing I didn't get a cart. They do have a rewards club, which I should have joined, as I am looking forward to returning.

It was my first time here. We went there to browse a little bit…read more The store was junky. The staff didn't speak. It was really just a disorganized hot mess when we were there. I can't focus on cluttered places, so I didn't stay long. The prices were high on lots of their items. I'd might as well buy from Macy's and save myself the gas in driving to this store. I wasn't impressed at all during this visit. I haven't been back since.

Good outlet. Saved $300 on a leather jacket and husband pickup rd some short-sleeved shirts.read more

Lots of great things at great prices. They had some really nice couches here and plants out front…read morelooked good.. I didn't know in season they sold flowers and plants! They have lots of clothing and toys.. the staff is very nice and helped me find what I looked for

Star Quality service we received today at Big Lots. Nick in the future department was very…read moreknowledgeable of his products and very pleasant. My wife and I will be heading back soon . A1 service!

I love Carhartt clothing. It lasts for years and looks better with age. Half of my husband's…read moreclothing is Carhartt, and Carhartt WIP. Both great!