I just hate giving a bad review. Anybody can be having a bad day and I would never judge a business by one bad experience. But I'm disappointed at my visit today because of quite a few things. I stopped by the home area to buy an air fryer. I found one that had great reviews for $49.00 and the sign said Save More with Coupon. The clerk was on the phone but without saying anything to me she scanned my item and and told me the price plus tax. I hated to interrupt her phone conversation but said " do you have any coupons to scan?". ( in the past, they always had coupons at the desk). She , I swear rolled her eyes, reached for a piece of paper, scanned it and said " this doesn't work with that" I pointed to the sign that said Save More With Coupon and she said " do you have one? I said thank you anyway but I can save more on Amazon with free shipping. I walked away and ordered my item on Amazon. Now I hate taking business from brick and mortar stores and I was not happy about that at all. Then I went to the cosmetics counters to look for new makeup. I refresh my entire makeup supply about 4 times a year so I needed, lipstick, concealer, mascara, toner, foundation , eyeliner, and brow makeup. I expected to pay well over $200.00 . I looked around and stood at the counters looking at the new shades of lipstick etc. I went to two different counters ( they are separated by brand) and tried to get the attention of the two employees but they seemed to be avoiding me. I stood for a few minutes more for help then left. I have to say I was the only customer at both counters. My time is valuable and I was really disappointed in this visit. After the experience in the home department and then this, I was just done. Please understand the future of Brick and Mortar stores will depend on customer service. I've shopped at Belk for years and years and feel a loyalty but another experience like this and I may not be back. read more