So this foolish woman greeter wouldn't let my daughter get a scooter for my wife who had walked in the other entrance. So my wife, struggling with her cane, had to drag herself all the way down to the other side to get a scooter and may have further damaged her knee and ankle. You're lucky I don't sue. read more

The fact that someone would deliver rotten apples is horrible, but why isn't someone in the produce section checking their produce? This was just delivered to me. I typically don't order fruit, but today I had somethings to do and did an order to be delivered! Never Again! Oh, and these are "Organic " apples. read more

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Update: it's been several months and sanford Walmart still has a limit of 15 items at all self check outs and self scan n gos. if you are going to do any shopping don't come here or at the least don't park on the grocery end, you will have to go to the pharmacy end to find a cashier to check you out. Good grief, don't you know I have so many Walmarts to choose from, I shan't be returning. PS shelves empty and store is dirty. read more

This Walmart on Horner in Sanford has to be the worst Walmart I've ever been in. The store has six self service check outs, three of them closed on busy days. I've seen back ups for regular checkouts just about every time I've been in there. This store is a mess. Needs new management. read more

Horrible Customer Service! First, they want you to check yourself out, and now you can not check yourself out. Only if you have 15 or fewer items... It is Saturday at 0952, and only 2 manned registers open. Don't waste your time going to Sanford Walmart. Horrible management. Hello Lidil, Aldi, Foodlion, and Amazon. read more

The store is not very friendly. This evening as I walk in two employees manning the door are talking and drop the F bomb. Really? Not what I would want kids to hear. read more

The walmart in sanford needs help on customer service! I try not to go into that place! It is always a mess and bad customer service! It took me 20 minutes to get out of self checkout today. Next time will go somewhere else. read more

The customer service is bad ! I went up to a girl named Lilly and she acted like I wasn't there and when she did she did me with an attitude

The check out is filthy. I asked the woman nearby who works there three times if she could wipe up the nasty white smears and lumps off scanner. She ignored me. I asked again if possibly they have spray a d paper towels I could use to clean it. She stared at me like I am dirt to ask. I asked again politely. Who wants to rub their produce they will eat later into the wetness of chicken packages. She should be fired ASAP. She was the rudest worker, a d as we were leaving she stood with a few coworkers and looked at me as if she hated is just for coming to Walmart. Later. I looked and inquired for a manager. None one. The health department should culture the tops of every scanner. Look for salmonella germs and E-coli. If one cannot trust Walmart and feel safe, forget about this place. It is very sad, pretentious. read more

We have tried to use the pickup service several times. We live 30 min away from this Walmart but work close by. The scheduled pickups are delayed most of the time which we have to cancel the order instead of waiting. It would be different if they have you a new pickup time but it just says it's they will let you know the new time. Will not be ordering through this Walmart anymore. read more

I took the liberty of feeding the fish which were all obviously starving. It took me the better part of 15 minutes and no one came back to stop me so clearly no one at store gives a damn. Shameful. read more

lol there isnt much you can say about walmart. i mean some things are cheap, and some aren't. this walmart can get pretty busy though and i do not like it at all. trying to find a parking spot is hard and people are rude there. read more

Ordered a birthday cake for my grandson online. Order process was easy. got notification that my cake was being made. received notification that my cake was ready. cake was already paid for on line. went to the bakery department, no one was there. waited a few minutes and finally someone came by and asked if I had been helped. Gave her my name and she got the cake. I also had to get Ice cream for the party and walmart had a good price, so I got the ice cream and used self check out. I went to put my cake in the car to go home and noticed a great big hair in the frosting on my custom made cake. Took cake back into store. went back to bakery section. There was a man there that said sorry we don't have anyone available to redecorate a cake for you. You can take it to customer service and get a refund. Long line at customer service, meanwhile my ice cream is melting. Finally got to register at customer service, She tries to issue a credit, but said she can't find where I paid for it with the credit card that I used on line. Showed her on my app where it was paid for. Manager came out and said, process it without rcpt. So she proceeds to issue a walmart card. I told her I did not want a walmart card. I still had to buy a birthday cake for my grandson and I was not going to buy another one from this store. Had to wait for a manager again to get cash. Finally got my refund, but still had to leave ice cream in my hot car, while I went into Food Lion to purchase him a cake which was pre made and not at all what he was expecting. Will never use walmart bakery again. read more

The pharmacy drive thru takes FOREVER. and if you go inside the store, the pharm techs are very rude!!!!

Parking lot every single day is like driving through a mall parking lot on the weekend...it's awful. Horribly packed and it's a mad rush in there constantly. There's some pretty rude pharmacists too who work in the pharmacy too. Everything is always picked over too. read more

I always prefer to give a good review to a store or place of business. I just can't with this one. The majority of the employees are wonderful when dealing with them. The store is never stocked well and some items will be out for weeks before they are on the shelf again. Or they are just not putting enough of the items that sell well on the shelf and are running out as soon as they stock. I can't say. I just know that it doesn't matter what day of the week I shop, I will regularly find that several of the items on my list are not in stock. This is beyond frustrating. The other issue and if walmart or any other store thinks that by doing this they will sell more they are mistaken, but I hate when things move from one spot to another. Just as I get used to where to find something one time, they move it somewhere else the next week and I can't find it. It's hard to find employees to help as they are woefully understaffed. However the vendors that are stocking are constantly in the isles taking up a ton of space and always in front of where I need to get something. Often they are chatting and ignoring that someone is there. The pharmacy is a whole other issue. Not near enough employees for the amount of customers EVER. The line is always long, using the mobile app to pay ahead doesn't move things along any faster. Almost every time they say my prescription is ready I get there and it's not and then I have to either come back, sometimes twice or wait a long time for them to get it ready. Back to the rest of the store, the lines are always long for checkout, They need to have more manned cash registers. Lines should never be so long. Employees need to learn products better as many times I've asked where something is, they say oh we don't sell that and then I end up finding it myself after a bit of searching. The carts there are the worst I've ever seen. They are so in need of fixing it's idiotic. The wheels don't turn and pushing the cart around just wears your arms out. The store just needs better management. I never have these issues at other walmarts. If it wasn't so close I'd stop going there. read more

This Walmart is different from any other I been to. If u ask where somethings at they say yes mam and you're welcome. The store is well kept and the cashiers are nice. I like this is close to my home read more

The sales associates don't even know where things are.. They are very useless and stupid! They have the slowest cashier. In the money center they got people just standing around starring at you instead of working. I see to many associates talking instead of working or just standing there. Nobody ever ask if you need help finding things... I guess because nobody knows which isle the envelopes are in. read more

Worst. Customer service. EVER!! I like shopping in the store, but I refuse to go back to returns. One woman in particular always seems to be the only one who works there and she is absolutely dreadful! Slow as molasses - rude too! She shows obvious favoritism to people of her race by taking them ahead of cue. (Oh, let me just take the next two because they only have one item - [and they just happen to be black] yeah!) They can be backed up by seven or eight people and will open up another register for just one or two customers, then close up again. Expect to wait 10-15 minutes. A disgrace! What kind of manager tolerates this? I actually prefer to go into a rougher neighborhood where the service is better. I'll take my chances with crime before I come back here! read more